Maria F.
Information Technology and Services, 11-50 employees
Less than 6 months
“rigid setup and unhelpful support”
Pros
It does offer the ability to create multiple budgets including sales budgets which was one of the features we needed.
Cons
A big frustration was how limited the customization was and even after setting up a custom format, it didn't carry over to other budgets. It also missed a key function by not letting us properly compare actuals against the budget. On top of that, customer support wasn't willing to really help and just pointed us to documentation that wasn't useful, while acting as if we hadn't already tried that first.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Julien P.
Retail, 1-10 employees
More than a year
“forecasting that really works”
Pros
Generating forecasts is pretty easy with this software. The interface feels a bit dated at first but once you understand how the system is set up, it becomes simple to navigate and use.
Cons
Something to watch out for is the non refundable auto renewal. We had decided to stop using the software but the subscription renewed automatically anyway. Since there's no refund policy, we ended up stuck paying for a contract we no longer wanted.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Pierre H.
Financial Services, 1-10 employees
Less than a year
“powerful five year forecasting”
Pros
Once you get comfortable with the solution, it lets you build complete five year financial forecasts in just 2 to 3 hours. The QuickBooks Online interface is also solid and reliable.
Cons
It does take some time to really learn how to use the solution properly but the power it offers makes that effort worthwhile.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hugo M.
Financial Services, 1-10 employees
More than a year
“polished budgets”
Pros
It is easy to work with and helps create budgets that look polished and professional.
Cons
A few features are still missing but the software is continually improving and evolving.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Joe T.
Education Management, 1-10 employees
More than a year
“helpful balance tools”
Pros
Creating a balance sheet along with sales and cost projections was surprisingly quick, even without any prior experience. The software walks you through each step and really helps coach you through the whole process.
Cons
At times, entering all of the data felt a bit inconvenient though honestly I'm not sure there's a practical way to make that part much easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Jessica B.
Hospital & Health Care, 51-100 employees
Less than 6 months
“quickbooks integration, limited payroll setup”
Pros
Getting this software connected with QuickBooks was a plus and the setup process was fairly quick and easy to put in place.
Cons
One thing that didn't work well was having to use the employee screen and enter every person individually instead of being able to record payroll as one overall expense item which also didn't tie in with my historical data. I also ran into limitations around budgeting and forecasting since there wasn't a way to apply a percentage split for variable versus fixed costs when revenue changed so the information didn't flow through automatically and I couldn't just update it in one place.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
6
Functionality
5
Erin W.
Information Technology and Services, 1-10 employees
Less than 6 months
“Good for non-accountants”
Pros
Includes built in elements for financial projections that I wouldn't have even thought to add as a non-accountant which made the whole process much more complete and helpful.
Cons
Was difficult to shift the timing of projected values. If I entered numbers and later realized they shouldn't apply until six months later, I had to manually update every field one by one. There wasn't a drag and drop option to move everything forward and automatically adjust the full projection curve.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Benny D.
Food Production, 11-50 employees
Less than 6 months
“helpful budget control”
Pros
It helps us keep our revenue aligned with our expenses which makes budgeting and financial planning much easier to manage.
Cons
Starting off is too expensive and it really needs a monthly pricing option.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Jonathan H.
Design, 1-10 employees
Less than 6 months
“powerful forecasting for manufacturing”
Pros
Has been a very strong forecasting tool especially for manufacturing, product-based or unit-driven operations. It gives useful support for efficiency analysis as well which makes it even more valuable.
Cons
Getting all of the inputs set up can be a little tricky and fairly time-consuming but that feels pretty normal for any analysis tool of this kind.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Maya J.
Retail, 1-10 employees
Less than 6 months
“user friendly reports”
Pros
Right away, the interface felt very accessible to use and it also came with several reporting features that were genuinely useful.
Cons
It would be even better with more detailed product pricing tools for testing scenarios and estimating potential revenue.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10