“lifetime license bait-and-switch”

Pros

At this point, absolutely nothing stood out in a positive way, I was honestly disgusted by the whole experience.

Cons

Their customer service terms are unacceptable. They sold a lifetime software license and then chose to discontinue the product without giving any refund. We had purchased their highest tier which included 500,000 credits per month (a massive allowance for our team) and now we're left with nothing because the account has been shut down. That kind of behavior feels behd dirty and extremely unprofessional and people should know this is how they might be treated when dealing with them. On top of that, the platform is difficult to set up and not easy to manage at the beginning. The learning curve is steep and all the time lost trying to make it work has been a complete disaster.

“powerful automation boost”

Pros

Launching our SaaS with this platform worked out really well since it comes with plenty of automations right from the start.

Cons

We did run into a few bugs with the LinkedIn automations.

“Stellar support”

Pros

A big advantage is the wide range of integrations which covers a lot of use cases and makes it possible to roll things out quickly through the API. The support team has been fantastic as well especially Amaury and Mathilde. On top of that, the API integration is fast and easy to work with.

Cons

A downside is that the usage from other customers can affect the SLA of my own jobs. Pricing is also a concern.

“Perfect for sales teams”

Pros

Has become an essential part of our SalesOps, Growth and GTM workflow. We rely on it for LinkedIn sales activities to automate a lot of the manual work our sales reps would otherwise have to handle themselves. It's dependable, secure and delivers a level of automation at scale that I haven't seen other tools match.

Cons

If I had to point to one area for improvement, it would be the app's UI which can feel a little dated at times. That said since our team mainly works through the API, it doesn't really affect us much.

“fitting workflows for prospecting”

Pros

Having the built in workflows makes a big difference since they help you get up and running without building everything from the ground up. The LinkedIn integrations perform reliably and the interface feels clean and fairly accessible once you've spent a little time with it. It's particularly valuable for lead generation and large-scale contact enrichment.

Cons

Getting started can feel a little confusing because the initial setup and documentation aren't always clear especially when you want to customize flows or troubleshoot problems. At times, workflows fail without much explanation and support isn't always quick to get back to you. Once everything is in place, it works well but there's definitely a learning curve beyond the standard use cases.

“Automation stands out”

Pros

Connecting it was easy and the range of data extraction flows is one of its biggest strengths. We managed to automate the analysis of social intentions on LinkedIn efficiently and without any real hassle. The interface also feels accessible and the support team was consistently available whenever we had questions or needed help.

Cons

Overall, the experience has been very positive! Early on, setting up some of the more complex workflows came with a bit of a learning curve and took extra time but once we understood the logic behind them, everything became much more fluid and stable to use.

“Effective real time enrichment workflows”

Pros

Being able to build customized workflows around specific enrichment needs and connect a wide range of tools makes it simple to automatically pull in the data that fits exactly what you're looking for. On top of that, the fact that the data is scraped in real time makes it highly reliable.

Cons

There's nothing significant to complain about although the interface could probably be made a bit more easy.

“Love the integrations”

Pros

With its many workflows and integrations, it helps scrape data from a wide range of sources.

Cons

There really hasn't been much trouble here. The processes move along well and the data gets enriched without much effort.

“top-tier data and support”

Pros

Biggest advantage is how current and accurate the data is. There are plenty of ways to build different workflows, plus a wide range of integrations to connect with other tools. On top of that, customer support is consistently available whenever help is needed.

Cons

It is fairly expensive compared with similar tools although that seems to come with the benefit of having highly accurate data. The interface also is not the most accessible to navigate.

“customized support”

Pros

A big plus has been their personalized way of implementing customized solutions, along with customer support that responds quickly whenever needed.

Cons

There haven't been any major downsides. If anything, there's still room to improve scalability for more complex data requirements.