Total 12 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

25%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Eyad

Computer and Network Security, 500+ employees

More than a year

5.0
November 2023

“Had a wonderful experience”

Pros

The simplicity, ease of use and clarity of information really make it a great tool.

Cons

It works just fine and there's nothing I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Will

Computer Software, 500+ employees

More than a year

5.0
November 2023

“Payout tracking made easy”

Pros

I'm happy with CaptivateIQ. It works well and provides me with detailed information that's easily readable, sortable and exportable for managing and tracking commission statements.

Cons

In the payout, it lists all line items, including previous months. I would prefer if I could separate them without having to do it manually when exporting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

Less than 6 months

5.0
November 2023

“No issues at all”

Pros

Overall, I think CaptivateIQ does an excellent job with accurate data and payments. It's extremely easy to use and review.

Cons

Honestly I'm not sure. I really enjoyed using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gergana

Telecommunications, 500+ employees

More than a year

5.0
November 2023

“An outstanding tool”

Pros

The platform is very well structured, with a nice dashboard that's easy to understand. I also appreciate the option to go back in time and review past data.

Cons

So far I have nothing to add. Everything's been great so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Martin

Banking, 500+ employees

Less than a year

4.0
November 2023

“Simple yet effective tool”

Pros

Navigation is quick and simple and I've had almost no issues using it.

Cons

It can be hard to figure out the details of my commission payout.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J

Josie

Hospital and Health Care, 500+ employees

Less than 6 months

5.0
November 2023

“Ideal for managing payouts”

Pros

It's easy to use for payouts and is not complicated at all.

Cons

I really couldn't think of anything I didn't like!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Ntswaki

Research, 500+ employees

More than a year

5.0
November 2023

“It captivated us with its features”

Pros

The system is very easy to use and the approval process works well for us.

Cons

Not much to complain about. The way the deals are outlined may be slightly confusing, but I'm not sure if that's due to CaptivateIQ or how our finance team reports individual deals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 500+ employees

Less than a year

4.0
November 2023

“Perfect sales comission tool”

Pros

This is the most useful sales commission tool I've ever seen. I love how it breaks down the deals and the revenues accrued. It enhances transparency between Sales and Rev Ops, as well as between Sales and Managers. Historical data is stored securely and visibly.

Cons

I think it doesn't capture everything like it misses some deals. I'm not sure if this is a software issue or human error. Some of the reported numbers weren't accurate either, but again, it's unclear whether that's due to the software or human error.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

6

Functionality

10

U

Ukendraprabu

Computer Software, 500+ employees

More than a year

5.0
November 2023

“Amazing reporting capabilities”

Pros

Its reporting is great, and accessing reports is very easy.

Cons

Nothing at the moment, though maybe we could improve it by adding graphical representations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YI

Yong Il

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2023

“Great software for my sales comission”

Pros

CaptivateIQ has a great UI/UX. It gives me a clean view of my commission statements.

Cons

Up until now, I've been quite satisfied with CaptivateIQ.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mona

Accounting, 1-10 employees

Less than a year

3.0
November 2023

“Sometimes good sometimes bad”

Pros

I'm happy when my pay is accurate and I don't have to worry about checking it.

Cons

My pay being incorrect a lot of the time is frustrating.

Rating Distribution

Ease of use

9

Value for money

2

Customer Support

2

Functionality

10

J

Jose

Utilities, 51-100 employees

Less than a year

4.0
November 2023

“Good for salary comissions”

Pros

I love having the chance to know my future commissions in advance.

Cons

It's not that easy to navigate the site.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8