
CaptivateIQ Reviews
Total 12 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars25%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Eyad
Computer and Network Security, 500+ employees
More than a year
“Had a wonderful experience
Pros
The simplicity, ease of use and clarity of information really make it a great tool.
Cons
It works just fine and there's nothing I didn't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Will
Computer Software, 500+ employees
More than a year
“Payout tracking made easy
Pros
I'm happy with CaptivateIQ. It works well and provides me with detailed information that's easily readable, sortable and exportable for managing and tracking commission statements.
Cons
In the payout, it lists all line items, including previous months. I would prefer if I could separate them without having to do it manually when exporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 500+ employees
Less than 6 months
“No issues at all
Pros
Overall, I think CaptivateIQ does an excellent job with accurate data and payments. It's extremely easy to use and review.
Cons
Honestly I'm not sure. I really enjoyed using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gergana
Telecommunications, 500+ employees
More than a year
“An outstanding tool
Pros
The platform is very well structured, with a nice dashboard that's easy to understand. I also appreciate the option to go back in time and review past data.
Cons
So far I have nothing to add. Everything's been great so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Martin
Banking, 500+ employees
Less than a year
“Simple yet effective tool
Pros
Navigation is quick and simple and I've had almost no issues using it.
Cons
It can be hard to figure out the details of my commission payout.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Josie
Hospital and Health Care, 500+ employees
Less than 6 months
“Ideal for managing payouts
Pros
It's easy to use for payouts and is not complicated at all.
Cons
I really couldn't think of anything I didn't like!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ntswaki
Research, 500+ employees
More than a year
“It captivated us with its features
Pros
The system is very easy to use and the approval process works well for us.
Cons
Not much to complain about. The way the deals are outlined may be slightly confusing, but I'm not sure if that's due to CaptivateIQ or how our finance team reports individual deals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Financial Services, 500+ employees
Less than a year
“Perfect sales comission tool
Pros
This is the most useful sales commission tool I've ever seen. I love how it breaks down the deals and the revenues accrued. It enhances transparency between Sales and Rev Ops, as well as between Sales and Managers. Historical data is stored securely and visibly.
Cons
I think it doesn't capture everything like it misses some deals. I'm not sure if this is a software issue or human error. Some of the reported numbers weren't accurate either, but again, it's unclear whether that's due to the software or human error.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
6
Functionality
10
Ukendraprabu
Computer Software, 500+ employees
More than a year
“Amazing reporting capabilities
Pros
Its reporting is great, and accessing reports is very easy.
Cons
Nothing at the moment, though maybe we could improve it by adding graphical representations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yong Il
Information Technology and Services, 500+ employees
Less than a year
“Great software for my sales comission
Pros
CaptivateIQ has a great UI/UX. It gives me a clean view of my commission statements.
Cons
Up until now, I've been quite satisfied with CaptivateIQ.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mona
Accounting, 1-10 employees
Less than a year
“Sometimes good sometimes bad
Pros
I'm happy when my pay is accurate and I don't have to worry about checking it.
Cons
My pay being incorrect a lot of the time is frustrating.
Rating Distribution
Ease of use
9
Value for money
2
Customer Support
2
Functionality
10
Jose
Utilities, 51-100 employees
Less than a year
“Good for salary comissions
Pros
I love having the chance to know my future commissions in advance.
Cons
It's not that easy to navigate the site.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8