Anonymous
Enterprise, 500+ employees
“sharing data is easy”
Pros
Across the organization, this software makes sharing data between different teams much simpler and gives us one reliable source of truth instead of juggling multiple spreadsheets and data sources. The interface being in Excel for most business users especially with cubes, is a big advantage because anyone already comfortable with Excel pivot tables can start using it with almost no learning curve. Permission management is easy and the ability to impersonate different users is something I really appreciate. It's also very convenient that the system can be accessed directly through the browser.
Cons
I'd really like to see email alerts whenever a job failure occurs. Updates to hierarchies can also take longer than expected at times. That said, EBM has been making plenty of improvements lately, including UI updates that should give users more visibility and control, along with SQL Enterprise which is expected to cut cube processing time by more than 3x.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Anonymous
Mid Market, 51-100 employees
“excel integration feels accessible”
Pros
The Excel integration makes the software feel very accessible to use.
Cons
It relies heavily on pivot tables for most tasks although there are workarounds available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Mid Market, 51-100 employees
“powerful reporting and adoption”
Pros
The simplicity, overall user experience and flexibility on the admin side are excellent. Strong user adoption along with self service reporting has helped our organization improve its financial understanding of the business, while giving us real-time reporting and data sharing capabilities.
Cons
The automatic connection to the cube could use some improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“dashboard visuals are helpful”
Pros
Data is presented through dashboard-style visualizations which makes it easier to review and understand at a glance.
Cons
Some of the data points in the EBM export are not very accessible so they can be a bit confusing to interpret.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Maria K.
Finance, N/A employees
“versatile tool”
Pros
Has been very user friendly while still offering a lot of versatility and the integration with other applications has been a real plus for our workflow.
Cons
An issue we've run into is the one day lag between our ERP and Catalyst and setting up multiple uploads during the middle of the day has caused several problems when updating cubes and related data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 51-100 employees
“user friendly reporting depth”
Pros
Navigation feels very accessible and it's simple to drill all the way down to the lowest level of data whenever there's a discrepancy to investigate.
Cons
One limitation is that I can't fully delete users who are no longer part of the organization.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“powerful multi-system reporting”
Pros
Something I really appreciate is being able to pull data from multiple systems in one place.
Cons
A lot of people seem intimidated by it since building useful reports in this software takes quite a bit of time and know-how.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Anonymous
Small Business, 11-50 employees
“useful for forecasting”
Pros
It works well as both a forecasting tool and a POS reporting solution which makes it useful in more than one area.
Cons
Creating sales reports and getting them to refresh isn't very user friendly which makes that part frustrating to deal with.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
5
Kenneth W.
Mid Market, 51-100 employees
“custom insights at every level”
Pros
Getting it up and running was easy and the information is always right at my fingertips in whatever view my colleagues and I need. It's highly customizable and has put an end to the old debates between finance and other departments about which version of the truth is correct.
Cons
There's really nothing we dislike about the software, it does exactly what we need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KEITH W.
Mid Market, 51-100 employees
“accurate reports and quick access”
Pros
Navigation feels very easy, the reporting is accurate and all the information is kept in one place so it's simple to pull up whenever needed.
Cons
Has been a really solid tool overall and I'm very happy with the program so there are no downsides to report.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9