Total 14 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

21%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

More than a year

3.0
December 2024

Definitely a great choice for sales ops

Pros

Our Salesforce admin really likes the functionality it offers for sales operations.

Cons

Not that easy to use when it comes to customizing the experience for things like reminder emails, group meetings etc.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

R

Rex

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2024

I'm very much satisfied with chili piper

Pros

Really easy to understand and helps us collaborate and share data to other teams in the company.

Cons

It's a unique service and you do need extra training for new staff who have not used the software before.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

Luciano

Information Services, 11-50 employees

Less than a year

5.0
September 2024

Best tool out there, hands down

Pros

It's super easy to use and works without any issues at all.

Cons

Honestly there are no cons about this product . I absolutely love it!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

G

Gasten

Banking, 1-10 employees

Less than 6 months

4.0
August 2024

Loved the seamless integration

Pros

Integration with the tech stack we need for scheduling meeting is so seamless.

Cons

The time zone feature... maybe it could be better if you could choose a time zone by city instead of just selecting from a list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B

Billie

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
August 2024

Amazing platform for scheduling

Pros

It's amazing to book our meetings and really easy to integrate into our business.

Cons

It's a bit on the pricey side compared to other software especially since the whole team needs to use it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

M

MARIE

Retail, 11-50 employees

More than a year

5.0
May 2024

Chili Piper is super easy to use

Pros

The ease of use and the fact that it works for our needs is just great.

Cons

Nothing really, It has been super easy and user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lavanderia

Information Technology and Services, 51-100 employees

More than a year

5.0
February 2024

Chili Piper is my favorite

Pros

I like that Chili Piper syncs easily with calendars and makes booking easy. The software supports online booking and scheduling and comes with some lead management features.

Cons

No issues with it so far. It has all the features we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Masud

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2024

A versatile solution for businesses

Pros

We got the best features for lead capture and generation. It makes sales force automation easy and is great for sales enablement. I also like how many meeting and scheduling capabilities it has.

Cons

It has been amazing and I can't really think of anything bad to say about it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Financial Services, 51-100 employees

Less than a year

5.0
December 2023

The most optimized tool for booking meetings

Pros

It removes a lot of friction when booking demos, thanks to its integration with Clearbit and Hubspot. It lets us ask for less info on the website form (since Clearbit handles the enrichment) and this has really helped improve our form conversion rates.

Cons

Nothing comes to my mind. It's just that sometimes the calendar takes a little longer to load but that's pretty rare.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

N

Nick

Information Technology and Services, 500+ employees

More than a year

3.0
December 2023

A solid product, depending on your department's needs

Pros

It's soooo easy to use and lets prospects directly see the availability of other Chili Piper users.

Cons

The Zoom integration can be a little clunky and when there's an issue, it's easier to just use outlook or google calendar to schedule the meeting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

F

Florence

Research, 51-100 employees

Less than 6 months

4.0
November 2023

A great addition to your marketing toolkit

Pros

First, we have an awesome CSM who was really hands on in helping us get started. The system is pretty user friendly too.

Cons

We've only been using the system for less than six months so we haven't come across anything negative yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E

Erin

Marketing and Advertising, 101-500 employees

More than a year

5.0
November 2023

Excellent product overall

Pros

This software is too easy to use for both users and admins. Chili Piper has really simple features and it's just very user friendly overall.

Cons

There's really nothing I'd change about this tool because the interface is really simple and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Food Production, 101-500 employees

More than a year

5.0
November 2023

Works well and offers tons of customization

Pros

I love how you can schedule nearly everything on the scheduling page. Thanks to it, we could design it to leave space for our brand while also showing info about how to schedule and what the meeting's about. Some of the other tools we looked at were so plain, so we were happy we went with one that lets us look professional and polished.

Cons

Not much really. Just the embedded calendars do stutter sometimes, maybe that could be improved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

K

Kristina

Industrial Automation, 1-10 employees

Less than 6 months

5.0
November 2023

A really useful extension

Pros

The integration with Salesforce has been super helpful to manage calendars, send reminders, and all that.

Cons

Nothing specific... it's just one of the many new tools being implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10