Schauer A.
Small Business, 11-50 employees
“reliable enrichment for targeting”
Pros
A dependable tool for cleaning up and enriching raw lead data without a lot of manual effort on my end! I use the built-in enrichment feature every day because it automatically fills in missing company information, job titles, industry categories and firmographic details which saves me a significant amount of time each week. The accuracy of the company and contact profiles is another big plus especially when it comes to business background, employee count and location data which is usually current and trustworthy. I also get a lot of value from the audience segmentation options since they let me filter prospects by industry, company size and seniority level making it much easier to create targeted lists for campaigns. On top of that, the platform is easy to use and fits neatly into our existing marketing processes without requiring a difficult setup or much training, thanks to its accessible design and sensible configuration options.
Cons
Using this software daily in a Marketing Operations Analyst role, I can say it does a solid job with lead enrichment and basic segmentation but there are a few recurring frustrations that really stand out. The first is inconsistent contact-level coverage. It performs very well for large, established companies and common industries, where the profiles are usually complete and accurate. However, when I work with smaller local German companies, niche boutique firms or very new startups, the data often feels incomplete. Direct phone numbers are frequently missing, job titles are not always specific enough and verified decision-maker contacts can be hard to get. Because of that, I still end up checking LinkedIn, company websites and business directories myself to complete the records which brings back a lot of the manual research I wanted to avoid. Another weak point is the audience segmentation feature. The available filters work well enough for basic list building but they are not flexible enough for more advanced, multi-layered segments. I cannot create more complex combinations of rules and there is also no convenient way to permanently save custom audience groups. As a result, whenever I launch a new campaign, I often have to recreate the same filters from the beginning which becomes repetitive and slows my workflow down more than it should.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
3
Leo J.
Small Business, 11-50 employees
“Helpful data for outreach”
Pros
Very easy to use which really helps with my sales workflow. The data quality is solid compared with other platforms and that makes my outreach much more effective because I depend on accurate email addresses and phone numbers. Getting everything set up at the beginning was also simple which was a big relief.
Cons
The search filters could be improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Hiren P.
Small Business, 11-50 employees
“accurate visitor insights”
Pros
Does a really good job of accurately identifying the contacts behind the users visiting our site. That has helped us understand visitors better and customize our marketing with more personalized messaging based on detailed company and user information especially from organic traffic. The option to save lists, set notifications for custom events and get weekly reports has also been very useful. HubSpot integration is another big plus. Getting started was pretty simple too, you just add the code to your site and results start showing up in about 30 minutes.
Cons
Only downside is the API seems to have been deactivated, at least from what I can tell.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Rafael A.
Small Business, 11-50 employees
“fast setup”
Pros
Right away, it felt very easy and getting everything set up took hardly any time. That meant I could skip lengthy onboarding and use my time much more efficiently. It's also really useful to start the day by opening this software and immediately seeing which companies visited my website and how often since that helps me quickly figure out which ones are most likely to turn into customers. The HubSpot integration is simpler too which made moving over from Leadfeeder to this much easier.
Cons
Pricing is a bit on the expensive side compared with other competing tools.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jack D.
Small Business, 11-50 employees
“Good tracking”
Pros
Getting this onto the website was really easy and the visitor tracking has felt pretty accurate. I was checking it every day and being able to see data from that same day made it especially useful.
Cons
Beyond identifying who was on the site, it didn't seem to offer a whole lot more. It would be even better if it were built out into a more complete solution. That said, I'm mostly being picky since I already knew exactly what I wanted to use the software for so I didn't really treat that as a dealbreaker.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Donte H.
Mid Market, 51-100 employees
“quick lead enrichment”
Pros
Has been really useful for enriching leads and getting stronger company insights especially when I need to identify the right decision-makers. It helps me qualify prospects much faster which gives me more time to focus on outreach instead of digging around for basic info. The part I enjoy most is the user friendly interface because it makes finding the right people very easy. I've tested other tools like LinkedIn Salesforce but this software feels much more accessible, cleaner to use and simpler to navigate. Getting started was also incredibly easy and even someone new to this type of software could jump in without needing a tutorial because the layout is so clear.
Cons
An area that still needs work is the accuracy of some of the data, like job titles, company details and contact information. There have been times when the information was completely off which led to a few awkward phone calls and that's the main reason I wouldn't rate it a full 5 stars. I'm keeping it at 4 stars because of that. The same issue comes up with people who have already left a company but still appear as current employees so it would be better if the data refreshed more accurately and at the right time. Even though the platform is generally strong and often accurate, this is definitely something that could be improved. Faster API response times would also make it better.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Jyoti H.
Mid Market, 51-100 employees
“Perfect for prospecting”
Pros
Delivers detailed, reliable company and contact data that gives sales teams a much better view of their prospects and helps with smarter segmentation. The real-time enrichment works well and its direct CRM integrations help keep records cleaner, support more personalized outreach and cut down a lot of the manual research work.
Cons
Biggest downside is the cost especially for smaller teams and a few of the more advanced enrichment capabilities are only available on the higher-priced plans.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Anubhav N.
Small Business, 11-50 employees
“Sooo accurate!”
Pros
The company identification has been very accurate and the funnel interface does a really nice job of showing website visitors along with the goals you've set up.
Cons
I do wish the ICP setup offered more flexibility. At the moment, there are only a limited number of criteria to define it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small Business, 11-50 employees
“made conversations better”
Pros
Right away, it made conversations feel more informed because I could clearly see who I was communicating with. It also surfaced a lot of extra background details about the other person that I normally would not have known. On top of that, it felt very thorough, with all the relevant information available in one place and ready to use.
Cons
At times, having it constantly visible became a bit distracting when I was trying to focus on the task in front of me. It also used up quite a bit of screen space which occasionally made the interface feel a little overwhelming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Mid Market, 51-100 employees
“I'm impressed”
Pros
The filmographic information they provide across companies of all sizes has been really helpful.
Cons
Their contact enrichment could still be improved a bit.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8