
CloseFactor Reviews
Total 8 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Tim
Computer Software, 101-500 employees
Less than a year
“Grea insights for technologies
Pros
It's great for getting insights into the technologies that prospects are using.
Cons
It's a bit problematic that I can only export 10 leads at a time to LinkedIn.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Julia
Information Technology and Services, 51-100 employees
More than a year
“Useful, but not fully used yet
Pros
I use this to pinpoint people within an organization especially those who aren't on LinkedIn or are private. It helps a lot
Cons
Feels like there's a lot more to this tool that I haven't explored yet.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Stephen
Information Technology and Services, 101-500 employees
More than a year
“A valuable tool for market intelligence in territory planning
Pros
Closefactor gives you a quick snapshot of which accounts to target based on multiple criteria.
Cons
I've been using it for a few years and they have been consistently closing gaps and improving.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Internet, 51-100 employees
Less than 6 months
“Essential for identifying ICP and prospects
Pros
We are growing fast and CloseFactor helps us build a more data driven approach to territory planning. Once you have the accounts, it's super helpful for reps to find the ideal contacts. Adding accounts to the system is easy and the support especially the technical support rep, he is excellent!!!
Cons
UI could definitely use some improvements, and the search function could be more user-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Dominic
Information Technology and Services, 51-100 employees
Less than 6 months
“A crucial tool for effective prospecting
Pros
I mostly use the Heatmap feature on CloseFactor, and it's been super helpful. It saves me so much time by automating the manual work I'd usually do, like searching through LinkedIn profiles. What I really like is that it pulls info from specific parts of the LinkedIn profile, like the "About" section and the user's current role description. When I search for a keyword manually, it pulls results from various areas on the profile, including "Skills," but that doesn't really help me figure out if a technology is being used at their current company.
Cons
Overall I've had a great experience. No complaints so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Computer & Network Security, 101-500 employees
More than a year
“Indispensable for ICP targeting , will continue using at future companies
Pros
The technology aligns perfectly with our strategic goals. The support is amazing, though the product features aren't fully mature yet. Still the roadmap looks promising, and they've got a strong track record of making improvements consistently.
Cons
The integration maturity and the ability to customize independently from an admin point of view could be improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Nick
Information Technology and Services, 500+ employees
Less than a year
“The best way to kickstart your day is with CloseFactor!
Pros
Closefactor is fantastic for lead generation, account based research, creating value pyramids, and pulling all the relevant information I need from day one to hit the ground running. It's the first thing I check in the morning, most days of the week.
Cons
No major issues right now. It would be awesome if CF expanded into contact information, like Apollo or ZoomInfo but what they have built so far is solid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Information Technology and Services, 51-100 employees
Less than 6 months
“Its perfect for account research
Pros
It's a great tool for figuring out where to focus your efforts in your territory using leading indicators.
Cons
Nothing specific just that it would be great if prospect contact info could be enriched within the tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8