Club OS Reviews
Total 60 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars13%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Information Services, 101-500 employees
More than a year
“All-in-one gym management favorite
Pros
This has been one of the best platforms to use for running a gym and handling just about every daily need. I've been using this software for the past three years and during that time I've been able to manage so many gym-related tasks in one place. From my experience I can send campaigns, emails and SMS messages without needing separate tools which has been really valuable. I personally feel it covers all the essentials we need to keep operations organized and communication flowing.
Cons
No real downsides. From what I've seen we're continuously putting in the effort to make it the best software possible so I don't really have any negatives to point out right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Services, 101-500 employees
More than a year
“All-in-one gym management favorite
Pros
This has been one of the best platforms to use for running a gym and handling just about every daily need. I've been using this software for the past three years and during that time I've been able to manage so many gym-related tasks in one place. From my experience I can send campaigns, emails and SMS messages without needing separate tools which has been really valuable. I personally feel it covers all the essentials we need to keep operations organized and communication flowing.
Cons
No real downsides. From what I've seen we're continuously putting in the effort to make it the best software possible so I don't really have any negatives to point out right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Services, 101-500 employees
More than a year
“All-in-one gym management favorite
Pros
This has been one of the best platforms to use for running a gym and handling just about every daily need. I've been using this software for the past three years and during that time I've been able to manage so many gym-related tasks in one place. From my experience I can send campaigns, emails and SMS messages without needing separate tools which has been really valuable. I personally feel it covers all the essentials we need to keep operations organized and communication flowing.
Cons
No real downsides. From what I've seen we're continuously putting in the effort to make it the best software possible so I don't really have any negatives to point out right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Services, 101-500 employees
More than a year
“All-in-one gym management favorite
Pros
This has been one of the best platforms to use for running a gym and handling just about every daily need. I've been using this software for the past three years and during that time I've been able to manage so many gym-related tasks in one place. From my experience I can send campaigns, emails and SMS messages without needing separate tools which has been really valuable. I personally feel it covers all the essentials we need to keep operations organized and communication flowing.
Cons
No real downsides. From what I've seen we're continuously putting in the effort to make it the best software possible so I don't really have any negatives to point out right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brie L.
Health, Wellness and Fitness, 500+ employees
More than a year
“Great for keeping leads together
Pros
I like that I can keep all of our fitness and personal training leads together in one centralized space so everyone on the team can reach out without things getting scattered. It also connects with DataTrak which makes the whole process much more convenient for us and helps everything work better together.
Cons
Something that really slows me down is not being able to send bulk text blasts or create contact lists for messaging. Instead I have to text or call each member one at a time and that ends up taking a lot more time than it should.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Brie L.
Health, Wellness and Fitness, 500+ employees
More than a year
“Great for keeping leads together
Pros
I like that I can keep all of our fitness and personal training leads together in one centralized space so everyone on the team can reach out without things getting scattered. It also connects with DataTrak which makes the whole process much more convenient for us and helps everything work better together.
Cons
Something that really slows me down is not being able to send bulk text blasts or create contact lists for messaging. Instead I have to text or call each member one at a time and that ends up taking a lot more time than it should.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Brie L.
Health, Wellness and Fitness, 500+ employees
More than a year
“Great for keeping leads together
Pros
I like that I can keep all of our fitness and personal training leads together in one centralized space so everyone on the team can reach out without things getting scattered. It also connects with DataTrak which makes the whole process much more convenient for us and helps everything work better together.
Cons
Something that really slows me down is not being able to send bulk text blasts or create contact lists for messaging. Instead I have to text or call each member one at a time and that ends up taking a lot more time than it should.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Brie L.
Health, Wellness and Fitness, 500+ employees
More than a year
“Great for keeping leads together
Pros
I like that I can keep all of our fitness and personal training leads together in one centralized space so everyone on the team can reach out without things getting scattered. It also connects with DataTrak which makes the whole process much more convenient for us and helps everything work better together.
Cons
Something that really slows me down is not being able to send bulk text blasts or create contact lists for messaging. Instead I have to text or call each member one at a time and that ends up taking a lot more time than it should.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mitch M.
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
“powerful and flexible features
Pros
I've found Club-os to be a really powerful platform that still feels user friendly in day-to-day use. What I like most is that I can dive deep into all the settings, options and categories when I need more control but I can also keep things simple when that makes more sense. For me that balance between depth and simplicity makes the software work well for different needs without feeling limiting.
Cons
At first I felt a little overwhelmed by how many tabs and menu options there were and it did take me some time to learn where everything was and what each section actually did. Once I got familiar with the layout though, it became much more useful and started to feel incredibly helpful in managing tasks efficiently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitch M.
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
“powerful and flexible features
Pros
I've found Club-os to be a really powerful platform that still feels user friendly in day-to-day use. What I like most is that I can dive deep into all the settings, options and categories when I need more control but I can also keep things simple when that makes more sense. For me that balance between depth and simplicity makes the software work well for different needs without feeling limiting.
Cons
At first I felt a little overwhelmed by how many tabs and menu options there were and it did take me some time to learn where everything was and what each section actually did. Once I got familiar with the layout though, it became much more useful and started to feel incredibly helpful in managing tasks efficiently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitch M.
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
“powerful and flexible features
Pros
I've found Club-os to be a really powerful platform that still feels user friendly in day-to-day use. What I like most is that I can dive deep into all the settings, options and categories when I need more control but I can also keep things simple when that makes more sense. For me that balance between depth and simplicity makes the software work well for different needs without feeling limiting.
Cons
At first I felt a little overwhelmed by how many tabs and menu options there were and it did take me some time to learn where everything was and what each section actually did. Once I got familiar with the layout though, it became much more useful and started to feel incredibly helpful in managing tasks efficiently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitch M.
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
“powerful and flexible features
Pros
I've found Club-os to be a really powerful platform that still feels user friendly in day-to-day use. What I like most is that I can dive deep into all the settings, options and categories when I need more control but I can also keep things simple when that makes more sense. For me that balance between depth and simplicity makes the software work well for different needs without feeling limiting.
Cons
At first I felt a little overwhelmed by how many tabs and menu options there were and it did take me some time to learn where everything was and what each section actually did. Once I got familiar with the layout though, it became much more useful and started to feel incredibly helpful in managing tasks efficiently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mark C.
Health, Wellness and Fitness, 1-10 employees
Free trial
“helpful marketing tools but limiting integration
Pros
What I liked most was how many useful options were included and I felt the platform covered almost everything we needed to better connect with customers and encourage them to return. I found the outreach features especially valuable because I could send marketing campaigns without much hassle. A lot of the automation also saved me time in day-to-day work and I really appreciated the referral feature since that was something I had not seen offered in other software.
Cons
My biggest issue was the Mindbody integration which created problems for us. In my case, we were not using Mindbody at all because our small business already had another system that was working well and I did not want to switch over just to make this platform fit. If the software had functioned just as well without depending on Mindbody back then, I think we probably could have kept using it for a much longer time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Mark C.
Health, Wellness and Fitness, 1-10 employees
Free trial
“helpful marketing tools but limiting integration
Pros
What I liked most was how many useful options were included and I felt the platform covered almost everything we needed to better connect with customers and encourage them to return. I found the outreach features especially valuable because I could send marketing campaigns without much hassle. A lot of the automation also saved me time in day-to-day work and I really appreciated the referral feature since that was something I had not seen offered in other software.
Cons
My biggest issue was the Mindbody integration which created problems for us. In my case, we were not using Mindbody at all because our small business already had another system that was working well and I did not want to switch over just to make this platform fit. If the software had functioned just as well without depending on Mindbody back then, I think we probably could have kept using it for a much longer time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Mark C.
Health, Wellness and Fitness, 1-10 employees
Free trial
“helpful marketing tools but limiting integration
Pros
What I liked most was how many useful options were included and I felt the platform covered almost everything we needed to better connect with customers and encourage them to return. I found the outreach features especially valuable because I could send marketing campaigns without much hassle. A lot of the automation also saved me time in day-to-day work and I really appreciated the referral feature since that was something I had not seen offered in other software.
Cons
My biggest issue was the Mindbody integration which created problems for us. In my case, we were not using Mindbody at all because our small business already had another system that was working well and I did not want to switch over just to make this platform fit. If the software had functioned just as well without depending on Mindbody back then, I think we probably could have kept using it for a much longer time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Mark C.
Health, Wellness and Fitness, 1-10 employees
Free trial
“helpful marketing tools but limiting integration
Pros
What I liked most was how many useful options were included and I felt the platform covered almost everything we needed to better connect with customers and encourage them to return. I found the outreach features especially valuable because I could send marketing campaigns without much hassle. A lot of the automation also saved me time in day-to-day work and I really appreciated the referral feature since that was something I had not seen offered in other software.
Cons
My biggest issue was the Mindbody integration which created problems for us. In my case, we were not using Mindbody at all because our small business already had another system that was working well and I did not want to switch over just to make this platform fit. If the software had functioned just as well without depending on Mindbody back then, I think we probably could have kept using it for a much longer time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Lindsey G.
Health, Wellness and Fitness, 11-50 employees
More than a year
“quick member lookup and handy calendar
Pros
something I really like about this tool is how fast I can pull up guests or members by entering just three letters of their first and last name. That feature saves me time during busy moments and makes searching much less frustrating. I also enjoy using the calendar and the availability options work really well for keeping my schedule organized and up to date.
Cons
From time to time I do run into freezing issues while using it which can be frustrating. When that happens I've also noticed that the system sometimes logs me out unexpectedly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Lindsey G.
Health, Wellness and Fitness, 11-50 employees
More than a year
“quick member lookup and handy calendar
Pros
something I really like about this tool is how fast I can pull up guests or members by entering just three letters of their first and last name. That feature saves me time during busy moments and makes searching much less frustrating. I also enjoy using the calendar and the availability options work really well for keeping my schedule organized and up to date.
Cons
From time to time I do run into freezing issues while using it which can be frustrating. When that happens I've also noticed that the system sometimes logs me out unexpectedly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Lindsey G.
Health, Wellness and Fitness, 11-50 employees
More than a year
“quick member lookup and handy calendar
Pros
something I really like about this tool is how fast I can pull up guests or members by entering just three letters of their first and last name. That feature saves me time during busy moments and makes searching much less frustrating. I also enjoy using the calendar and the availability options work really well for keeping my schedule organized and up to date.
Cons
From time to time I do run into freezing issues while using it which can be frustrating. When that happens I've also noticed that the system sometimes logs me out unexpectedly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Lindsey G.
Health, Wellness and Fitness, 11-50 employees
More than a year
“quick member lookup and handy calendar
Pros
something I really like about this tool is how fast I can pull up guests or members by entering just three letters of their first and last name. That feature saves me time during busy moments and makes searching much less frustrating. I also enjoy using the calendar and the availability options work really well for keeping my schedule organized and up to date.
Cons
From time to time I do run into freezing issues while using it which can be frustrating. When that happens I've also noticed that the system sometimes logs me out unexpectedly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8