“website engagement boost”

Pros

One of the biggest benefits has been how much valuable engagement it helps create across my websites. Having it connect directly with Omeda is an added bonus that makes it even more useful.

Cons

The logic can be inconsistent at times. Skip logic and display logic do not always behave the way they should and that ends up creating multiple problems for CredSpark quizzes.

“Stands out!”

Pros

It has become a key part of how we understand our audience and make sure they're getting the resources they actually need. It also adds a lot of value through website engagement and interactive content which really helps a site stand out from the rest.

Cons

Something I'd love to see improved is the analytics design. It would be really helpful to customize graph colors so the reports we share can better match our branding.

“Valuable insights”

Pros

Has completely changed the way we run learning surveys and assessments, thanks to its wide range of engaging, customizable experiences along with useful insights and strong reporting features.

Cons

We're fully satisfied with the software and haven't run into any issues.

“automation that keeps improving!”

Pros

Being able to automate so much has been a huge win and it's really helpful that we can pull reports anytime we need them.

Cons

Nothing specific comes to mind. CredSpark has been responsive and has made every enhancement we've requested.

“fantastic support”

Pros

From the start, IT felt like a powerful and well-built tool for creating surveys, quizzes and forms. We really appreciated how customizable it is and the features were very easy to use. Their support team was outstanding and added a lot of real value. Being able to include images in answers, use question mapping, build interactive games and more made the platform feel like a 10/10 for us. We also really liked that it connects with our HubSpot account.

Cons

The only downside for us was the pricing. Since we were mainly using it to create forms and quizzes, it felt like we could probably go with a less expensive alternative.

“Not much effort required”

Pros

Setting up surveys has been really easy. The drag and drop builder feels accessible and getting things up and running doesn't take much effort. On top of that, our account rep has been exceptional and always there to support us whenever we've needed help.

Cons

Even after more than 12 months of using the software, I still haven't run into anything I dislike about it.

“accessible fit for our platform”

Pros

What really works well is how accessible and user friendly it feels for our internal team. It also fits nicely into our own solutions through an iframe and the CSS customization gives us plenty of flexibility to create a more unified experience for our end users.

Cons

There is not really anything major that I would call negative about the product. If anything, I'd just like to see more features introduced specifically for live or hybrid use cases especially tools that help keep live audiences more engaged.

“Good customization”

Pros

Love how customizable it is!! We've been able to use the platform to create multiple products, including games, interactive experiences, quizzes and more. It's a effective tool with a lot of flexibility which makes it especially useful for building different kinds of engagement features.

Cons

The addition I'd like to see is support for SSO, along with the option to enable 2FA for login.

“powerful question banks and integration”

Pros

Building question banks and pulling randomized questions from them has been one of the most valuable features for us. Fair grading for multiple-choice assessments and the option to upload questions in bulk have also made a big difference. Their team really helped make this happen by understanding what we needed, delivering those features and keeping them easy to use. On top of that, the smooth integration with our Degreed programs was a major part of making the implementation successful.

Cons

An area that could be improved is adding more graphical functionality to assessments such as letting users place visual elements to complete a process diagram. The drag and drop ordering and pair-matching displays could also use refinement since several users have said it is not always clear what they are supposed to do with those question types. Another challenge has been the anonymity of records which has made the integration process harder to manage and forced us to come up with some creative workarounds.

“A lot of data insight”

Pros

Getting started with this product was easy and integrating it into our setup didn't take much effort. It has given us a lot more insight into our data and opened up many more ways to engage and interact with our audience.

Cons

At times, the customization options aren't quite perfect and there are still a few use cases where I need help figuring out the best way to make them work. That said, the client team is always helpful and willing to find solutions that bring my vision to life.

“Checks every box and more”

Pros

After comparing a bunch of different platforms against a checklist of everything we needed, the software covered every single item. It delivered everything we were hoping for and even went beyond that. There are plenty of ways to configure it, it's easy to use and I was able to build my first assessment in under a day. After a little internal Q&A, we had it fully up and running within a week.

Cons

I still wish it offered more control over how third-party result sharing can be customized (even though it wasn't a must-have for us). It would be really helpful to choose exactly what gets shared and what doesn't and to be able to send one version of the results to certain people while sharing a different version with others.

“interactive quizzes”

Pros

Rolling out the software across all of our brands felt very accessible and easy. The quiz tool comes with several HTML embed options which made it simple to place quizzes on web pages, in emails and inside pop-ups. As a marketer, I really appreciate having something that is content-led while still being highly interactive.

Cons

Biggest downside was needing some trial and error to get its data flowing properly into our Omeda CRM.

“flexible features”

Pros

The range of features stands out and there's a lot of flexibility in how you can build questions and handle deployment.

Cons

I haven't run into any downsides yet. Whenever something comes up, their team responds quickly and either helps fix it or shows me exactly how to do what I need.

“smooth surveys”

Pros

Building surveys with it felt smooth from start to finish. Implementation was easy and the platform is clear and simple to navigate for every team, not just development or BI. On top of that, their team really elevates the experience, they make the whole process feel effortless and their support and accessibility have been outstanding.

Cons

I honestly can't think of any features we disliked.

“My review”

Pros

One of the best parts has been being able to customize the journey for our delegates.

Cons

Nothing to complain about, I've really enjoyed working with their team this year.

“works for lead generation”

Pros

Getting started was easy and it's flexible enough to work well for both surveys and lead generation. The support team is very responsive to feedback and consistently willing to help come up with solutions when needed.

Cons

Reporting features are fairly limited although they still cover what I need for my particular use cases.

“Amazing reporting”

Pros

As part of a content team trying to add more interactive experiences online, using quizzes turned out to be an excellent fit for our website. It feels accessible to work with, creating polls is easy and the reporting tools are fantastic.

Cons

Some of the more advanced features can be difficult to figure out but the customer service team responds right away whenever questions come up. Their support is truly among the best out there.

“quick assessment creation”

Pros

Getting different types of assessments set up on this platform is very easy and the interface is simple to navigate.

Cons

A limitation is that I can't add my own users to the groups I create.