D&B Connect Reviews
Total 40 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars30%
3
Stars5%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“powerful prospecting”
Pros
Regularly using it for daily prospecting worked really well for me because it helped me narrow down specific people within companies and identify the right target prospects. The CRM integration was especially useful and I ended up relying on it often sometimes several times throughout the day.
Cons
At times, it felt a bit harder to work with when it came to overall ease of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
“clear insights and presentation”
Pros
It's a simple way to gather information and the way everything is presented makes it very useful.
Cons
There's nothing major to complain about, aside from the placement of a couple of tools.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Construction, 500+ employees
“Helps keep records current”
Pros
Having it tied into Salesforce makes keeping records current and accurate really convenient since updates can be done with just a click. On top of that, their team is usually very responsive and willing to help work through any issues that come up.
Cons
Cost is a bit on the high side and there are times when the platform doesn't correctly identify our credit usage. For instance, it can sometimes sync to an international account by mistake and end up using our international credits.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer & Network Security, 101-500 employees
“Love the automation!”
Pros
Something that really works well with this software is how clearly it helps us visualize and evaluate data through very user friendly features. It has also cut down the time I spend on manual file-related tasks making the whole process faster and more efficient thanks to its ML model.
Cons
I don't have any complaints. It comes with excellent features and has been very solid overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Architecture & Planning, 101-500 employees
“detailed customer search results”
Pros
Getting detailed search results for customers through this software has been really useful. It helps pull up the information I need on DnB without much hassle.
Cons
Sometimes some details are missing and the information is not always updated on time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Computer & Network Security, 101-500 employees
“Amazing data insights platform!”
Pros
Its a cloud-based, AI-powered data management platform that delivers valuable business and customer data along with useful market insights. It supports teamwork on tasks such as data management, monitoring and benchmarking. The platform also helps with data visualization and overall data organization. Features like data collaboration, data governance and integration with other data platforms make it very useful.
Cons
A few issues still come up during data management such as limited human interaction when resolving problems and the need for better access to webpage URLs. At times, it also displays error messages that are hard to understand. In addition, the larger number of attributes can affect overall indexing performance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Retail, 500+ employees
“Solid support”
Pros
Connecting it with the Salesforce data hub was easy and the platform also comes with solid multi-support capabilities. Customer support has been consistently helpful whenever needed.
Cons
A downside is that most data pipelines still lack automated validation which adds extra manual checking. The user flow could also be simplified to make navigation more accessible.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Market Research, 11-50 employees
“So much data”
Pros
One thing that really stands out is how much data is packed into the directory. The interface is very user friendly so getting around the platform feels hassle free and the HubSpot integration works smoothly without any issues.
Cons
Pricing is on the higher side compared to some other alternatives and there are times when the information listed is outdated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 101-500 employees
“Improved quality”
Pros
Building a dynamic data governance framework with this tool has been essential for improving the quality and organization of our company's constantly evolving data.
Cons
I haven't run into any issues with it so far, it's been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 11-50 employees
“bette data management”
Pros
Data management is much better now, the information is accurate and the validated data adds a lot of confidence. Integration was also easy and fit in well with our existing setup.
Cons
It would be more useful if there were industry-specific filters available.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Computer Software, 101-500 employees
“accurate info”
Pros
Having this on hand makes it much easier to understand an organization better and reach the right stakeholders. The information is accurate and that really helps when building and managing the sales funnel.
Cons
There is not much to complain about although the pricing does feel a bit high for the level of insight you need most.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Marketing and Advertising, 11-50 employees
“Good for sales and marketing”
Pros
Has been really useful for sales and marketing because the business data is verified and dependable. It also includes a solid library of email addresses and phone numbers which helps a lot with outreach. Navigating through the data feels easy and the unique filters make it simple to sort and narrow down records quickly.
Cons
One issue I noticed is that many of the leads on the later pages seem to be outdated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 101-500 employees
“accessible interface”
Pros
Managing data feels much more organized with this software thanks to its accessible interface and effective feature set. It handles everything from data cleansing to analytics and the real-time updates, compliance support and smooth CRM and ERP integrations make it incredibly useful. The backing of Dun & Bradstreet Data Cloud plus the strong customer support adds even more value. For any business looking for efficient data management and actionable insights, this is a tool I'd definitely recommend.
Cons
While it is a strong product, it does have a few drawbacks. The pricing is on the higher side which can be tough for smaller companies to justify. There are also occasional data accuracy issues and support can sometimes feel a bit lacking in personal attention when resolving problems. Customization is somewhat limited in certain areas and the mobile app doesn't offer the same flexibility as the desktop version. Even with those shortcomings, it's still a very capable data management solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
E-Learning, 101-500 employees
“User friendly”
Pros
Very easy to use! It integrates well with our CRM and helps keep account information updated without much effort.
Cons
Issue is that there are a lot of custom fields which take up space and can make things a bit confusing at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 11-50 employees
“great platform!”
Pros
Right from the start, it has been a fantastic platform to use! The database is huge and the filters are really helpful for narrowing down the directory and finding the most relevant data. It's user friendly and everything works smoothly.
Cons
I don't have any real complaints about it although the pricing does feel a little high.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
“powerful data directory”
Pros
Having access to millions of records in the directory is a big advantage. The platform is easy to use, the interface is clean and simple and the overall experience feels hassle free. The HubSpot integration also works really well without causing any issues.
Cons
Pricing plans are higher than many competing options and some of the information in the database can be outdated.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
“makes things more convenient”
Pros
Using this platform has been much more convenient because it's highly responsive and comes with advanced filters. It also offers a massive directory packed with all kinds of corporate data which makes research much more effective.
Cons
Cost can be a challenge for regular users since it's higher than many other platforms.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Staffing and Recruiting, 11-50 employees
“perfect for my marketing campaigns”
Pros
Easy to use and the wide range of filters is a big plus. I use it almost every day to discover new leads for my marketing campaigns.
Cons
Part I'm not happy with has to be pricing. Aside from that, everything else has been good.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Arts and Crafts, 11-50 employees
“well known!”
Pros
Stands out as one of the top and most established companies in the market. The support team is courteous, responsive and always willing to step in with help and guidance whenever needed.
Cons
Everything about it has been excellent, including the support. I haven't come across anything negative to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Market Research, 101-500 employees
“helpful company overviews”
Pros
Even the free version gives a solid overall snapshot of companies which makes it useful when you need a quick general overview.
Cons
Issue is that every part of the employee directory is locked away so that information isn't really accessible.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8