Medical Devices, 500+ employees
“This company is a scam”
Pros
There is nothing good about it. The main function of this tool is to identify the companies that visit your website but it fails to do so. As it cannot give you the exact contact person at those companies.
Cons
The renewal clause is a total scam, buried deep in the terms and conditions and no one ever mentioned it to us beforehand. And remember if you do not cancel within 30 days before the renewal date, they automatically renew your subscription and you cannot cancel it.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Transportation/Trucking/Railroad, 11-50 employees
“An ideal CRM for small businesses”
Pros
It is pretty simple to use. The main features I use the most are the marketing module and the contact database, and they are both easy to understand and navigate.
Cons
While I noticed that it does not have the advanced features of higher end CRMs like logic, triggers and all the advanced marketing functionalities. However for the price, it is exactly what you should expect from it.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
4
Information Technology and Services, 11-50 employees
“Unfair pricing and bad customer treatment”
Pros
There is nothing too extraordinary about it. The only thing I like about it is that it is simple and easy to use.
Cons
It is a total scam. I do not think it is worth a single penny! Also their customer support is poor and the sales process is also the worst.
Rating Distribution
Ease of use
4
Value for money
1
Customer Support
1
Functionality
4
Information Technology and Services, 51-100 employees
“Meets our needs”
Pros
It gives us visibility into website traffic for sales prospecting and integrates smoothly with CRM systems we mainly use.
Cons
I do not have any cons to report at this moment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Building Materials, 1-10 employees
“Focuses on money only and ignores customer needs”
Pros
When we first started using it, we liked the fact that it allows us to track our website visitors and reach out to potential new customers.
Cons
We realized quite early the application did not fit our needs but even after explaining this, they still renewed us for another year without fulfilling our requirements.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Business Supplies and Equipment, 11-50 employees
“My perfect work partner”
Pros
As a sales executive Dealfront is something I check daily. It allows me to see which companies are visiting the website, what pages they are looking at and even the keywords they are searching. This helps me better understand intent and plan account-based marketing campaigns based on their behavior.
Cons
Sometimes it misidentifies the company visiting the website but that is something I expected as nothing is perfect.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Computer Games, 1-10 employees
“Works but expensive”
Pros
Now we can reach out to leads that we would have missed otherwise. Also the lead scoring feature has been especially helpful for prioritizing and qualifying leads quickly and efficiently.
Cons
It is a powerful tool but its effectiveness really depends on how well my team can use the data it provides. Also I feel like pricing might be an issue for smaller businesses as it is pretty expensive.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
4
Functionality
6
Building Materials, 500+ employees
“Track visitors to stay ahead of competitors”
Pros
It is really easy to use and the fact that we can have over 10 team members using it for various functions like customer success, sales and marketing, that too with ease is a huge plus. Plus each function can customize the account to fit their needs.
Cons
I was not happy with the new targeting feature they added because it did not target properly. Fortunately they refunded us for the campaign we ran.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
8
Functionality
9
Information Technology and Services, 51-100 employees
“Okay, but could be better”
Pros
Quite nice as it helps capture and assess the trustworthiness of the leads that visit our site.
Cons
The free trial was great but it does not offer many useful features which I hoped would be there.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
6
Information Technology and Services, 11-50 employees
“Great at capturing website traffic data”
Pros
Now we have a deeper view and more data about the organizations visiting our website which has eventually led us to a significant number of warm leads for the sales team. Also it provides great insights into how clients are interacting with the website.
Cons
Well the visitor data is limited as it only shows the domain or organization, not the individual user. So we have to do some digging to identify the actual site visitor.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
“I like it but it works really slow”
Pros
It is simply amazing for website analytics. One of my favourite features of it is the ability to create custom feeds based on keywords that are relevant to our products which makes account-based marketing much easier.
Cons
The user interface is quite slow. So I am just hoping that they work on speeding up the loading times as soon as possible.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
5
Functionality
9
Banking, 101-500 employees
“Solid marketing software for performance”
Pros
Dealfront is a great software for boosting our marketing performance. Also it is easy to use and its user friendly interface makes the flow of functionality impressive and customizable.
Cons
No major concerns but I feel like more improvements and integrations would be a great addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
“Help us discover visiting companies in seconds”
Pros
The integration process was quite simple. Also there is a lot of information available for each lead which has proven helpful for us and the ability to connect it to Zapier to send data to Slack or other tools makes it highly customizable.
Cons
So far everything is working great. And I personally think there is nothing difficult or missing from the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
“A great tool for marketing”
Pros
Dealfront software is simple and effective and above all, I find it very easy to use.
Cons
I find the premium plan a bit on the expensive side.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Financial Services, 51-100 employees
“Awesome for learning user intent”
Pros
It is user-friendly and easy to set up. I guess I am not wrong if I say it is just plug and play.
Cons
Well I would love to see more integration options and more advanced analytics features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
