Firmable Reviews
Total 7 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars43%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Jim P.
Direstor, 11-50 employees
“spectacular service!!
Pros
It's roughly 150% more precise than the last software I paid for.
Cons
Support has been absolutely incredible. I'm used to getting no help at all, but here I've had calls to fix problems, replies when I asked for more details and every single person has been polite, friendly and helpful. It's been a wonderful change.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Nikita R.
Business Development Manager, 500+ employees
“Clear effective networking
Pros
Our time with the platform has been extremely good. It offers a clear and effective method for finding and connecting with businesses helping us link up with the right companies and prospects. The information and details are always trustworthy and the layout is both modern and simple to use.
Cons
The team shows a real commitment to quality and is very quick to reply, always ready to help and make sure we're getting full use from the service. You can tell they are focused on improving and on their customers' results. I'd happily suggest them to any company looking to improve their connections, find new leads and get noticed in their market.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Nick V.
Director, 11-50 employees
“transformed business growth
Pros
It has totally transformed how we handle business growth. Getting correct details on companies, contacts, phone numbers and emails has made our outreach smoother and helped us reach the correct individuals more quickly. It's now a must-have in our everyday routine.
Cons
A few of the contacts and their phone numbers are old.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Amy B.
Computer Software, 11-50 employees
“Helps target the right accounts
Pros
This tool has helped us build out our targeted account plans and confirm we're talking to the right decision-makers.
Cons
Every so often the person's details aren't there though it doesn't happen a lot.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tim J.
Director, Revenue Operations, 11-50 employees
“Correct data with fewer gaps
Pros
The information is correct with fewer gaps in contact details. The system is also direct and simple to operate.
Cons
The link with HubSpot isn't as smooth or instant as with some other services though I have seen it improve lately.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Richie A.
Sales Manager, 11-50 employees
“Powerful, simple platform with fantastic support
Pros
The platform nearly always has the information we're looking for and when it doesn't, their team locates it fast. The product is simple to operate and very powerful. Any time we have a problem or a question, Elliot in support is detailed, kind, expert and focused on finding an answer.
Cons
There's nothing we don't like. We've tried other options before and this one is definitely the best.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Deva D.
Business Development representative, 500+ employees
“fast lead generation
Pros
This is excellent for fast, simple lead generation. Their information is quite clean and I love how easy it is to sort by field, company employee count and area without getting overwhelmed by choices. The system feels quick and light but still provides reliable company details so you can decide faster and get to making contact.
Cons
Occasionally the information can seem a bit incomplete, particularly for medium-sized businesses where I'd want more in-depth details like their software tools, recent updates or specific manager contacts. It's perfect for a fast check but I usually have to look on LinkedIn or other sources to get the complete story.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10