Goava Reviews
Total 8 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“useful company data hub”
Pros
It works as a central hub for company information and contact details and it also offers smart ways to filter news about potential clients and prospects.
Cons
With so many features included, it can feel a little hard to navigate and consistently make full use of all the tools available.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“helps uncover leads”
Pros
Has helped me uncover leads I probably would have missed with regular manual research. The AI suggestions are especially useful because they surface companies that closely match my best current customers. I also really appreciate how polished the interface is and how quickly I can find new leads. It turns what would normally be a time consuming market research process into just a few clicks so I can spend more time selling instead of dealing with data entry. The clean layout makes the platform simple to pick up and easy to keep using every day. Being able to find leads that fast means I can jump on new opportunities right away which really matters in a busy sales environment. I also rely on the Goava browser extension when I'm researching companies online and it works perfectly in my browser by giving me instant company insights without making me leave the page I'm on. Adding it to our daily workflow felt smooth and from a practical standpoint it was very easy to start using consistently.
Cons
One small thing that could be better is the setup phase for teams with very different target audiences. When separate groups across the company are focused on very different segments, it can take a little time for the AI to fully understand those patterns and deliver perfectly relevant recommendations for everyone right from the start.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“awesome for prospecting!”
Pros
Finding new prospects and customers is very easy and it also helps a lot when putting together new sales numbers. The leads are excellent.
Cons
It does take a fairly solid level of technical know how to use comfortably. Other than that, I don't really have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“better customer matching”
Pros
It does a solid job of matching new customers with the ones we already have. That has been really helpful for finding new contacts and opening up more business opportunities.
Cons
The contact information and the pool of new prospects to reach out to could be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Small Business, 11-50 employees
“Powerful prospecting with smart insights”
Pros
One thing that became clear right away was how much faster it made our prospecting process. Goava has an accessible interface and strong data analytics which helped us spot high potential leads without much effort while also giving us useful insight into our existing customer base.
Cons
Only small drawback we've come across is that some companies in the database don't include complete contact details. It doesn't happen very often but it can occasionally slow things down when trying to reach certain prospects. Even so, it's a minor issue compared with the overall value the platform delivers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“more meetings, more sales”
Pros
As a sales rep this has been a fantastic tool to work with. It has helped me book a lot of meetings and close plenty of strong sales so it's made a real difference in my daily work.
Cons
I can't think of any downsides at the moment. It's been working really well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“fast setup and responsive support”
Pros
Getting started was quick and the support team has been excellent with fast responses whenever needed. The integration with Pipedrive CRM has worked flawlessly for us.
Cons
We ran into a few small bugs but they were minor and didn't cause any real issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“simple tool”
Pros
After a bit of practice, it turns into a easy and really useful tool. It works well and feels uncomplicated to use.
Cons
There's not much to complain about. The only thing for us is the integration with our Dynamics system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7