inSitu Reviews

“So far so good

Pros

It has greatly improved the efficiency of our ordering and delivery process making it more user friendly for both internal and external use.

Cons

There were a few bugs at first but thats normal since we started with Insitu DSD a couple of years ago and it is amazing to see how much the platform has evolved. Our route delivery drivers use it, the sales team benefits from it, our customers place orders through the automated portal and we are hoping the warehouse team will start using the inventory system soon.

“Offers excellent customer service

Pros

We have been using Insitu for more than six years and highly recommend this product. The customer service is always incredibly helpful as well!

Cons

Occasionally, the connectivity with QB can be a bit faulty but this happens very rarely like maybe three times in the last six years.

“Amazing tool with Exceptional Support

Pros

The support and management team is amazing! They always work hard to resolve even the smallest issues we are facing and they are open to suggestions and new ideas.

Cons

We've been using the software for our business for over five years, and it continues to improve. Our only wish is for better integration with Quickbooks desktop, as it currently only offers a web connector, unlike the integration available with their Quickbooks Online product