Last Updated
Overview
inSitu helps wholesale distributors and field teams manage orders, deliveries, and inventory via mobile apps and B2B portal. It supports real-time inventory tracking and digital proof of delivery, enhancing transparency. Offline orders need occasional sync; nonetheless, real-time tracking and proof-of-delivery improve accuracy and cut delays.
inSitu Specifications
- Contact Management
- Activity Tracking
- Reporting and Analytics
- E-signature Capabilities
inSitu Features
Field Sales App
The platform helps sales teams manage orders and deliveries effectively while on the move. It offers route planning, mobile invoicing, GPS tracking, and proof of delivery. Teams can scan barcodes, capture electronic signatures, and process payments, which improves accuracy and reduces administrative tasks.
Order Taking App
inSitu allows reps to place orders offline, which sync automatically when connected. The app offers a digital product catalog, barcode scanning, and inventory management. Users can create picklists and invoices, reduce errors, and ensure timely order fulfillment, which in turn improves customer satisfaction.
inSitu Inventory App
The software helps warehouse teams manage inventory, including backorders, transfers, and stock tracking. Users can track product levels, make fulfillment smoother, and ensure accuracy. This feature reduces delays, prevents stockouts, and maintains operational efficiency across multiple locations.
Dispatch App
inSitu offers tools for drivers to optimize delivery routes and verify completed orders. The app provides proof of delivery through photo or signature capture, real-time updates, and route tracking. This practice improves delivery efficiency and communication between field teams and the office.
B2B E-Commerce Portal
The platform offers a self-service portal that enables customers to place orders, view their order history, and manage their accounts. inSitu features secure online payments and customizable workflows, enhancing customer engagement. This offering provides businesses with real-time insights into purchasing trends and order status.
Pros And Cons of inSitu
Pros
Improved routes enhance delivery efficiency significantly
Digital product catalog simplifies order taking
Proof of delivery via photo or signature
Cons
Analytics reports need minor setup adjustments
Inventory updates depend on timely device connection
inSitu Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Nathalie
Food & Beverages, 1-10 employees
More than a year
“Offers excellent customer service”
Pros
We have been using Insitu for more than six years and highly recommend this product. The customer service is always incredibly helpful as well!
Cons
Occasionally, the connectivity with QB can be a bit faulty but this happens very rarely like maybe three times in the last six years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dalton
Food & Beverages, 11-50 employees
Less than a year
“So far so good”
Pros
It has greatly improved the efficiency of our ordering and delivery process making it more user friendly for both internal and external use.
Cons
There were a few bugs at first but thats normal since we started with Insitu DSD a couple of years ago and it is amazing to see how much the platform has evolved. Our route delivery drivers use it, the sales team benefits from it, our customers place orders through the automated portal and we are hoping the warehouse team will start using the inventory system soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ken
Medical Devices, 1-10 employees
More than a year
“Amazing tool with Exceptional Support”
Pros
The support and management team is amazing! They always work hard to resolve even the smallest issues we are facing and they are open to suggestions and new ideas.
Cons
We've been using the software for our business for over five years, and it continues to improve. Our only wish is for better integration with Quickbooks desktop, as it currently only offers a web connector, unlike the integration available with their Quickbooks Online product
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does inSitu offer?
inSitu price is flexible, including Starter B2B ($200/mo), Starter Apps ($200/mo), Pro ($329/mo), and Enterprise ($429/mo) plans. Get a customzied quote on inSitu cost.
Does inSitu offer an API?
Yes. inSitu provides an API.
What language does inSitu support?
inSitu primarily supports English, Portuguese, and Spanish languages.
What level of support does inSitu offer?
inSitu provides support through live, phone, and email.
What other apps does inSitu integrate with?
inSitu integrates with multiple platforms, including Odoo, Epicor, Xero, QuickBooks, and Zoho Inventory.
Who are the typical users of inSitu?
inSitu is widely used across various industries and sectors, including wholesale, food and beverage, pharmaceutical, and manufacturing.
Does inSitu have a mobile app?
Yes, inSitu offers a mobile app for Android and iOS.