paola b.
Education Management, 11-50 employees
More than a year
“Great flexibility with excellent outcomes”
Pros
Absolutely incredible! This tool is super flexible and really covers everything I need. I am completely satisfied with it.
Cons
One limitation I have noticed is that I cannot seem to add multiple recipients from different sheet columns when creating a campaign through Google Sheets, unless I combine the addresses into the same column.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrew R.
Information Technology and Services, 11-50 employees
Less than 6 months
“Outreach tracking works really well”
Pros
Connecting it with Google Sheets is fantastic and makes running outreach campaigns is not a hassle. Email formatting stays surprisingly consistent across different clients which has been a huge plus. The interface is simple so there's barely any learning curve and the delivery and tracking have been reliable for managing campaigns.
Cons
Template customization is a bit limited for more advanced use cases. It would also be better with stronger segmentation features for handling larger lists.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
mikoel t.
Civic & Social Organization, 1-10 employees
More than a year
“Starter plan has certain restrictions”
Pros
After purchasing the Starter plan I noticed the email sent to me doesn't show as opened and the JPG file I attached isn't being included in the email. I added the attachment so I am trying to figure out how to fix that.
Cons
With the Starter plan, attachments are not being sent properly and I also cannot use an alias email which is limiting.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Sanjaya F.
Hospitality, 1-10 employees
Less than a year
“Send bulk emails and save time”
Pros
Handling bulk email campaigns takes far less time with this extension especially since our company sends messages for multiple hotels. Big thanks to the developers for putting together such a useful tool!
Cons
I really don't have any major complaints. It's user friendly already and if I had to mention one thing, I'd love to see more automation options. Since it's still in beta, I am optimistic about where the software is headed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Dolores P.
Arts and Crafts, 1-10 employees
Less than a year
“Mail merge syncs well with Sheets”
Pros
Mailmeteor is very user friendly and easy to use. The Google Sheets integration is especially helpful because it keeps the whole process flexible and convenient. It's simple overall and if the Google extension ever acts up, you can just switch over to the website, paste the Sheets URL into the campaign's Recipients box and continue from there without much trouble.
Cons
There really isn't much to complain about. I would like a bit more flexibility like being able to save a campaign as a template, unless I may have overlooked that option. The Sheets extension also has the occasional minor glitch.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Rebecca C.
Education Management, 51-100 employees
More than a year
“A true blessing for outreach work”
Pros
It really walks you through the process step by step which makes everything feel guided and approachable. In a business world so heavily dominated by Microsoft, it seems like a real blessing.
Cons
One thing I'd love to have is the option to add a CC or BCC email. I also wish I could scroll all the way down while composing my message so I can check the closing salutation one last time before sending.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jane W.
Education Management, 500+ employees
Less than a year
“Mail merge improves email delivery rates”
Pros
Using Mailmeteor has been a really positive experience especially because it integrates so well with Google Sheets. Personalizing each email is quick and efficient and I also like that the messages are less likely to end up in spam which makes it even more reliable.
Cons
The limit on the free plan is an issue. The sending quota is pretty low so if you send emails often or work with larger contact lists, upgrading to a paid plan becomes necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cristina M.
E-Learning, 500+ employees
Less than a year
“More free sends and better editing now”
Pros
One reason I really enjoy using Mailmeteor is that the free version lets us send a large number of messages which is a huge plus. I also like the latest update because editing in a larger window is much better and makes the whole process more comfortable.
Cons
Only thing that bothered me in the latest update is that selecting the templates I want feels a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Bettina B.
Events Services, 1-10 employees
More than a year
“surprisingly easy to use”
Pros
Getting the hang of it takes almost no time and the spreadsheet-based setup lets you do pretty much anything you need.
Cons
Well one thing I have noticed is that some email servers can block messages sent through it although that seems to be a fairly common issue overall.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Scott S.
Non-Profit Organization Management, 11-50 employees
Less than a year
“provides helpful performance insights”
Pros
After getting familiar with how it works the platform becomes easy to use and being able to see engagement on the emails you send is really valuable. It's worth spending a bit of time learning the platform because there's a lot of flexibility and capability built into it.
Cons
I expected the three automations included in the premium plan to be enough but that ended up not being the case. The downside is that I don't really need all the extra features in the Pro plan so for now I am just working around it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jason A.
Education Management, 1-10 employees
More than a year
“Mail merge offers rich metric tracking”
Pros
Right inside the Google ecosystem this mail merge tool feels powerful and fully featured. The open and click tracking is excellent and having support for custom HTML makes it even more flexible.
Cons
Scheduled emails can be a bit unpredictable at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tri N.
Education Management, 101-500 employees
More than a year
“proves to be effective”
Pros
It is simple and efficient to use. The interface is user friendly and getting a mail merge set up only takes a few clicks. It works well with Google Sheets which makes sending bulk emails incredibly convenient. The email tracking feature is a really nice bonus too.
Cons
There's honestly nothing major to complain about. If anything, I'd love to see a few more customization options for scheduling emails but what's already included still works excellently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darlene M.
Consumer Goods, 11-50 employees
Less than a year
“Campaign tracking remains quite affordable”
Pros
Mailmeteor has been affordable, easy to use and reliable when it comes to reporting campaign performance. I can clearly tell who is opening the emails and who isn't which has been really helpful.
Cons
One thing I'd love to see is support for adding emojis. I also once sent an email campaign and forgot to attach a document and that wasn't flagged. It may be more of a Gmail limitation but it would be really useful if it could catch missing attachments too.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Deepak P.
Management Consulting, 1-10 employees
More than a year
“Email campaigns are very convenient”
Pros
Running email campaigns with it is really convenient.
Cons
I am not sure about this yet but I have not tested whether it can catch invalid email addresses before sending out a campaign.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jane H.
Education Management, 1-10 employees
Less than 6 months
“Great fit for small business outreach”
Pros
I am running a small business and this has been really helpful because I can send emails to my lists directly from Google Sheets without any hassle.
Cons
Well I have not run into any issues at this point as it's been working really well for me and my small team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Sam D.
Education Management, 51-100 employees
More than a year
“Parent outreach made really simple”
Pros
Being able to send mass emails to parents while pulling custom feedback for each student from Google Sheets is something I really like.
Cons
The template formatting and personalized content can be a bit finicky to work with.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Roy S.
Information Technology and Services, 1-10 employees
Less than 6 months
“Bulk sending with helpful tracking”
Pros
Bulk email sending works really well and being able to track open rates and click rates is a big plus.
Cons
It would be even better if there were a way to download opened and clicked email data into a separate sheet or add a date stamp directly in the same sheet used for sending bulk emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohd Shahril Nizam S.
Education Management, 500+ employees
Less than 6 months
“Mailing participants is very simple”
Pros
Using Mailmeteor has been really convenient and it helps me a lot when I need to send emails to all of my participants. The whole process is very simple to use which is something I really appreciate.
Cons
I honestly don't have anything to complain about because I really enjoy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
marc s.
Retail, 1-10 employees
Less than 6 months
“Practical tool for sending emails”
Pros
It's easy to use though it still lacks a few options for creating more professional and attractive messages.
Cons
It doesn't always correctly account for the number of emails listed in the sheet at the time of sending.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8