“allows anage our business from anywhere”

Pros

Using it is easy and effective and the biggest advantage is being able to run the business from anywhere in the world.

Cons

Honestly, there really is no downside to using ASG. Like any system, it can have the occasional glitch but those get fixed almost immediately and customer support is always just a button away.

“packed with capable tools”

Pros

Whenever help is needed, there are real people available to assist which makes a big difference.

Cons

This program does so much to help businesses keep their accounts organized that learning everything it can do takes time. I am still regularly surprised by features I discover along the way.

“Sales tracking keeps us progressing”

Pros

Keeping up with sales management and client pipelines is very easy with this software. It has made my role as a sales/general manager much more hassle free and efficient in our day to day work.

Cons

There have been a few billing issues from time to time but the Support Desk has usually stepped in and helped resolve them within just a few minutes.

“Sales friendly funnel”

Pros

Having a customizable sales funnel made the whole process fit the way I work. Being able to use it on a tablet was also a big plus. The FAQ section was simple enough that I could usually figure things out on my own instead of needing personal help. I also liked that contracts, invoices and statements could be sent to clients automatically. Overall it really felt like the platform was built with salespeople in mind.

Cons

The cost seemed a bit high to me and when they changed the way contracts were created, adjusting to the new setup was pretty frustrating. Getting an actual person from support could also take a while. On top of that one of the senior management team members was clearly very knowledgeable but at times was hard to work with and came across as rude.

“Great templates”

Pros

Using MediaOS has been a really positive experience. It's very easy to use and having templates built in saves a lot of time. I also like that it's cloud-based which makes it convenient to access when needed. The reporting is simple to put together and looks excellent. Customer service has been wonderful, gathering information from our clients is easy and the user interface is clean and user friendly.

Cons

One limitation is that it cannot be downloaded into Outlook. The onboarding experience could also be improved a bit.

“Helpful reminders for clients and products”

Pros

Having built-in reminders for products and clients has been really useful and helps me stay on top of follow-ups and important tasks.

Cons

The training videos feel outdated which makes onboarding a new employee a bit less effective than it should be.

“All client needs in one hub”

Pros

Right from the client page everything I need is in one place such as contact details, email history, contracts, invoicing, overdue balances, notes and follow-up items. The DocuSign feature has been a big help and makes handling renewals much simpler for both my clients and me. Reports are quick to generate and the system performs reliably.

Cons

Honestly, there is not much to complain about. The only thing I have not really figured out is the email marketing tool and how to create templates but that is more about me not taking the time to learn it properly than an issue with the software.

“Bloated tools with weak storage”

Pros

It does store data, just not particularly well.

Cons

There are too many features packed in and most of them feel half baked and don't work properly.

“Simple to learn and helpful”

Pros

The tool gave me a good understanding and helped me a lot. The app was simple to use, easy to learn and overall worked really well for me.

Cons

At this point nothing has really bothered me about the app, though I'll see how it holds up over the next few weeks.

“Full customer visibility works wonderfully”

Pros

Having a clear view of where every customer stands, both current and past is something I really like. It helps reps stay updated at all times and keeps the whole customer history accessible when needed.

Cons

I'd really like the option to include a link to our website in emails so it's as effortless as possible for people to check us out and purchase an ad. Right now that process seems pretty confusing especially when we're promoting the cutting edge benefits of advertising with us. It would also be helpful to add images into emails and to be able to look up client information while writing one. At the moment if I am drafting an email and need to confirm a name or find another email address, I have to save my draft somewhere else or open AdSales in another window.

“Sales tracking that truly delivers”

Pros

Having ASG in my toolkit every day has been a big help. Every email I send gets saved in the client's activity history and that's incredibly useful for sales follow-up. The daily contact reminders also do a lot to keep me organized and focused on hitting my sales targets.

Cons

One thing I'd really like is the ability to upload magazine media kits so they're ready to send out in emails. Also sending mass emails with tags seems a bit less user friendly than it looks at first.

“forecasting done well”

Pros

Our ad team and clients both respond really well to the interface. It makes pulling together the information I need for reports and performance forecasting very hassle free.

Cons

At times moving through all the different windows from one client to another can feel a little overwhelming but once you settle into a routine and know where to look, it works reliably.

“All in one tool boosts revenue”

Pros

Working as an Ad Account Executive, having all the key information right at my fingertips in a well organized, user friendly system makes a huge difference when it comes to driving more revenue for the business.

Cons

Honestly, there's nothing I dislike about Ad Sale Genius.

“delivers results”

Pros

ASG's ongoing drive to improve is something I really like. They respond to changes in the market quickly and keep moving forward.

Cons

Rolling out ASG across the whole team definitely takes adjustment since most people aren't naturally comfortable with change. My advice is to jump in fully and involve every department from the start. After about three months, they'll be glad you did.

“Dashboard is very easy to use”

Pros

I must say it is very user friendly. The dashboard is simple to navigate and everything seems easy to use.

Cons

At this point I have not run into any problems or issues with it.

“Organized right from the start”

Pros

Right from the start this software was simple to pick up, highly functional and it has really helped me stay organized. We got trained and were able to start using it immediately and the learning curve was very light.

Cons

There was a bit of trouble when merging data from our old CRM but it ended up being a simple fix.

“Great for sales follow ups”

Pros

Works really well for our sales team when it comes to tracking prospects, staying on top of follow-up tasks and putting together multi-product proposals and invoices. Also it is very convenient to use while out and about which makes it a strong fit for anyone in sales.

Cons

Every now and then we run into syncing issues with new accounts in our accounting software although those problems usually get sorted out.

“reliable software”

Pros

Using the accounting side has been really helpful. Creating invoices is also not a hassle and I can quickly see what the sales team has marked as billable.

Cons

One thing I'd change is the back button behavior. When I click it, I'd rather not be taken all the way back to the beginning.