Computer Software, 500+ employees
More than a year
“Super efficient email tracking and scheduling”
Pros
Scheduling meetings is so fast and I love how I can easily see when my emails are opened, which helps me follow up at the right time.
Cons
Some of the more advanced features require an upgrade, which can be limiting for users on the basic plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Computer Software, 1-10 employees
More than a year
“A great choice for small to medium-sized organizations”
Pros
It's super easy to set up and get started with Mixmax since it integrates seamlessly with gmail.
Cons
The cost can increase quickly if you have multiple users within google workspace, making the price go up fast.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
6
Computer Software, 51-100 employees
More than a year
“great team collaboration tool for managing email inboxes!”
Pros
I really appreciate how easy it is to use and I love being able to track when my emails are read.
Cons
It's a small thing but whenever I get logged out of gmail, I also need to log back into Mixmax or I lose track of what can and can't be shared.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“The best tool for tracking emails”
Pros
Mixmax works perfectly with gmail and is by far the easiest tool to use. Unlike Salesforce Inbox, you don't have to dig through layers of menus to see if someone has opened an email. Setting up templates is also quick and simple.
Cons
Sometimes it takes a bit longer for Gmail to load when Mixmax is installed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 500+ employees
Less than a year
“Good for senior sales execs”
Pros
The email tracking feature is fantastic! It helps me measure engagement and stay on top of things.
Cons
I wish there was an option to remove certain lines from the overview.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 51-100 employees
More than a year
“Mixmax all the way!”
Pros
This tool makes managing emails really effortless. It tracks activity efficiently and helps me with follow ups. The ability to manage accounts at scale through templates is especially helpful for customer success.
Cons
It would be great to have better tracking features for internal stakeholders.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Internet, 1-10 employees
More than a year
“Great flexibility”
Pros
I love using it for boosting productivity whether it's scheduling meetings, using templates, or tracking email activity.
Cons
Adding team members can be a bit confusing. I've had instances where deactivated users still appear as though they're on an annual plan. The pricing is starting to feel a bit high compared to competitors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Education Management, 11-50 employees
More than a year
“It has been very useful so far”
Pros
The email tracking has been incredibly useful but what I use the most are the sequences that automatically send emails to prospects. It's super efficient and easy to use.
Cons
A Home button would be really helpful! Sometimes I just want to go back to the main page and there's no simple way to do that.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Hospitality, 51-100 employees
Less than a year
“Mixmax is perfect for anyone emailing clients, students, partners, or pretty much everyone!”
Pros
MixMax saves me so much time with its templates and sequences. It's a game-changer!
Cons
I really wish it worked with email services other than Gmail.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 11-50 employees
More than a year
“Ideal software for tracking sales and partner engagement”
Pros
I absolutely love the email tracking feature, it shows when emails are opened and clicked, even down to the device and location of the recipient. I also rely a lot on templates to automate my workflow.
Cons
Wish there were an simple way to log emails from Gmail Mixmax into Salesforce CRM. Right now, I have to BCC Salesforce, which is a bit cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Services, 51-100 employees
More than a year
“Helps me save time and stay more proactive!”
Pros
It has saved me so much time and it allows me to measure how well my emails are performing.
Cons
The software design could use some improvements for a smoother user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than a year
“Super easy to use and super helpful daily”
Pros
The email tracking, template storage and ability to create calendar invites are features I really loved.
Cons
So far it's meeting all our needs and is really helpful for our team.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Executive Office, 101-500 employees
More than a year
“Very flexible software”
Pros
Templates were incredibly helpful speeding up follow up emails. I didn't use campaigns though.
Cons
Outlook and other email programs display the email differently and since the recipient has to click on it to open, you can't always tell if the email has been read.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than a year
“A total time-saver and easy way to manage your inbox”
Pros
The features I use most are creating and updating templates sending and tracking sequences, setting email reminders and tracking open rates, clicks and replies. Mixmax is a real timesaver, and with it, I'm sure I'll never miss a follow-up.
Cons
Just a small thing but when setting up an email reminder, I'd love to make the default time 9 a.m. instead of the time when I schedule the reminder.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 51-100 employees
More than a year
“A really useful product”
Pros
It's so easy to integrate and it works really effectively.
Cons
Once emails are sent through our ATS, Mixmax is no longer activated for them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
E-Learning, 1-10 employees
More than a year
“Mixmax is a real game changer”
Pros
If your job involves emailing and follow ups, Mixmax is exactly what you need.
Cons
The �sent via MixMax� tag can be a bit annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 101-500 employees
Less than a year
“Simple and convenient setup”
Pros
Mixmax is simple to set up and implement. Our team uses it to apply pre built templates, which saves us from writing the same emails repeatedly for different clients. The meeting scheduling feature is also super helpful, honestly we don't use any other tool for scheduling meetings. This is the best!
Cons
Honestly I don't have any issues. The tool is easy and offers a good user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
