Last Updated
Overview
MyAlice enables businesses to automate sales and support through an intuitive omnichannel messaging interface. Although occasional inventory sync delays may occur during peak traffic, it ensures consistent cross-channel communication. Nevertheless, its comprehensive toolset helps brands build stronger customer relationships and drive higher conversion rates through automated interactions.
Be the first one to leave a review!
No review found
Starting Price
Custom
MyAlice Specifications
Lead Management
Contact Management
Sales Automation
Activity Tracking
What Is MyAlice?
MyAlice is an Omnichannel Conversational Commerce platform designed to help e-commerce brands scale their sales and support operations. The platform offers a unified inbox that consolidates customer queries from across social channels. It includes no-code chatbots and live chat tools to automate routine tasks and offer immediate assistance. By addressing the pain point of fragmented communication, MyAlice enables small and medium-sized businesses to manage their storefront interactions efficiently.
MyAlice Pricing
The MyAlice cost for its basic plan, known as Growth, starts at $49/month for three team members. The software also includes two other plans:
- Pro: $249/month for five team members
- WhatsApper: Custom quote
Disclaimer: The pricing is subject to change.
MyAlice Integrations
The software supports integration with multiple platforms, such as:
- Shopify software
- WooCommerce
- Instagram software
- Facebook Messenger
Who Is MyAlice For?
MyAlice is ideal for all sizes of e-commerce and D2C brands that want to manage sales, support, and customer engagement across multiple messaging channels from a single platform.
Is MyAlice Right For You?
If your business struggles to manage customer queries across multiple platforms, MyAlice is likely the best fit for your operations. Its standout feature is the deep storefront integration with Shopify, WooCommerce, and key social media channels. In this regard, it allows agents to see order history during live chats. Also notable for its innovative approach to conversational commerce, its security practices, such as compliance with ISO 27001 and SOC 2, also make it a top contender for growing e-commerce brands. Therefore, MyAlice provides significant value for teams looking to centralize their sales communications.
Still not sure about MyAlice? Contact our support team at (661) 384-7070 for further guidance.
MyAlice Features
This feature enables sales teams to manage e-commerce orders directly within the chat interface. It supports viewing inventory, updating orders, and sharing product images without leaving the conversation. In this regard, it enhances the overall value by increasing conversion rates.
MyAlice supports advanced marketing campaigns through automated WhatsApp broadcasts and abandoned cart recovery triggers. It allows businesses to re-engage customers with personalized offers. Users can leverage these tools to increase lifetime value and sales conversion rates.
The platform provides a unified omnichannel inbox that connects all social and e-commerce channels. It enables teams to build detailed customer profiles based on purchase history and previous interactions. This comprehensive engagement tool ensures that every customer feels recognized and valued.
The software enables automated shipping notifications and order confirmation messages to keep customers informed after purchase. It also facilitates feedback collection through automated chat prompts. These tools help maintain high customer satisfaction levels and reduce the workload on support staff.
MyAlice facilitates no-code chatbot deployment to handle frequently asked questions and routine support queries 24/7. It includes a ticketing system with agent metrics and performance reporting. Therefore, businesses can evaluate their spending against significant reductions in manual support hours.
