Order Sender

Order Sender Reviews

Total 37 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

43%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FC

Franco C.

Cosmetics, 1-10 employees

More than a year

4.0
September 2025

very practical tool

Pros

It is easy to use, the information customers receive is clear and well presented and the article database can be updated very well.

Cons

One frustrating part is that once an order has been sent, it cannot be edited and you have to create a new one instead. It's also inconvenient that unfulfilled orders must be deleted from the PC in order to keep the statistics updated. On top of that route visit management and commissions are not included in the basic module even though I consider them essential.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PT

Paolo T.

Food & Beverages, 1-10 employees

Less than a year

5.0
April 2025

packed with a lot of features

Pros

Simple, practical and constantly adding more features. It offers an integrated environment android and Apple apps for any smartphone or tablet, plus a web version you can use on any PC, whether Windows or Mac.

Cons

Honestly almost nothing to complain about. The only thing is that when duplicating an order for convenience, the payment type gets lost if you change the supplier while keeping the same customer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

GP

Generoso P.

Retail, 1-10 employees

Less than a year

5.0
March 2024

Loved it!

Pros

One of the best things about Order Sender is how well it integrates with other business tools and platforms. Its compatibility with a wide variety of software and third party services makes order management feel much more complete and tailored to the way a business already works. Because of that I was able to sync customer data, sales analytics and accounting systems without much hassle which made the overall workflow of my business far more efficient.

Cons

Customer support is available but the response times and overall accessibility could still be improved.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

GP

Giacomo P.

Restaurants, 1-10 employees

More than a year

4.0
March 2024

fully automated tool

Pros

Using this software I was able to automate all my online orders for pizza bases without having to deal with tedious manual data entry. The interface is simple and accessible to everyone, even people with little experience.

Cons

Nothing to complain about, everything works as it should.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

AD

Anthonio D.

Food & Beverages, 1-10 employees

More than a year

5.0
February 2024

great for us

Pros

It's simple to use and very user friendly and it keeps getting updated regularly.

Cons

The B2B pricing is expensive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

AG

Alessandro G.

Consumer Electronics, 1-10 employees

Less than 6 months

4.0
January 2024

can manage everything from our phone

Pros

Using it from both a smartphone and a tablet works really well and the app is very fast and lightweight. It would be even more useful and convenient if like in EasyFatt, there were an option to include a payment link in the customer document through TeamSystem Pay or another customizable payment gateway.

Cons

Its missing feature is the ability to pre-insert a payment link into the generated document so the customer can pay electronically for what is being offered.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

SF

Saverio F.

Furniture, 1-10 employees

More than a year

5.0
October 2023

Amazing tool

Pros

This software is amazing and is not a hassle to use. It's flexible, user friendly and an essential tool when it comes to entering orders efficiently.

Cons

There's only one issue I have noticed during tablet entry as when quantities and discounts are entered in the item form, the virtual keyboard pops up and ends up covering the ADD button. Because of that the keyboard has to be closed every time before continuing with a new entry. I feel like it would work much better if that button stayed visible outside the covered area so the input process could continue without interruption.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MM

Marco M.

Hospitality, 1-10 employees

Free Trial

5.0
September 2023

great for orders and support

Pros

We used it to manage our technicians service orders and also to send orders from our agents. I have to say it's well built and has proven to be really useful.

Cons

The only thing I would have added perhaps is a free but lighter version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AC

Andrea C.

Paper & Forest Products, 1-10 employees

More than a year

5.0
September 2023

enter items in record time

Pros

Adding items is really quick which makes the whole process much faster to handle.

Cons

There's nothing in particular to point out as a downside aside from having to adjust the way you use it when switching from one tool to another.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GR

Giacinto R.

Farming, 1-10 employees

Less than a year

3.0
May 2023

Customer selection works like a charm

Pros

Being able to select customers quickly and have the price list available directly inside the order is definitely useful.

Cons

Loading the price lists isn't always easy and if I need to send quotes, I am forced to involve the company every time.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

7

Functionality

6

A

Anonymous

Machinery, 1-10 employees

More than a year

4.0
May 2023

Orders stay under full control

Pros

It's really practical to use and allows us to keep all orders under control at all times.

Cons

There is nothing in particular to report especially since I have never encountered any issues.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

PE

Paolo E.

Food & Beverages, 1-10 employees

More than a year

5.0
May 2023

Fast, dynamic and easy to use

Pros

The tool is fast and dynamic and I'd definitely recommend it even to someone who's just getting started.

Cons

I do notice a difference when saving product data from the tablet compared with doing it on my PC at home.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MD

Marco D.

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
April 2023

Perfect for inventory and orders

Pros

It's simple to use, very useful for those with the right skills and truly effective for inventory management.

Cons

In several aspects it can even be difficult but considering all the options available it still remains very useful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RT

Roberto T.

Wine and Spirits, 1-10 employees

More than a year

5.0
April 2023

picked it up right away

Pros

Right from the start using it is fast and user friendly which is exactly what I liked the most.

Cons

The only difficulty was the initial setup with my IT system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

SB

Sergio B.

Wine and Spirits, 1-10 employees

More than a year

5.0
April 2023

Excel imports orders stay crystal clear

Pros

I find it easy to use. Importing data from Excel is simple and the database is organized in a clear way. The order display is also easy to understand and well presented.

Cons

At the moment I have not come across any real issues. The only thing missing is the ability to manage a double price list for Italy/export and VAT/non VAT scenarios.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

FC

Francesco C.

Shipbuilding, 1-10 employees

More than a year

4.0
April 2023

Support rapid professionalism through and through

Pros

The professionalism and quick response in sorting out the small issues that came up have been really appreciated.

Cons

During order entry, having to press the add button multiple times is inconvenient. It would be much better if, after entering the item and quantity, the system moved straight to the next item automatically. Also when writing a note, if the cursor is still in the text box and you click the PDF icon, the note gets deleted. You have to click out of the box first and only then open the PDF.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

FA

Fabio A.

Food & Beverages, 1-10 employees

More than a year

4.0
March 2023

Order shipping is completely hassle free

Pros

Sending orders is pretty easy and not a hassle at all with this tool.

Cons

Calculating the product weight in kilograms and converting it into EUR is still a bit problematic.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

UC

Ugo C.

Recreational Facilities and Services, 1-10 employees

More than a year

5.0
March 2023

affordable tool

Pros

It's really practical, reasonably priced and I can manage everything from both a tablet and a mobile phone.

Cons

Personally I would have liked the Business Travels module to be more integrated with the other features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

FF

Francesco F.

Hospitality, 1-10 employees

Less than 6 months

4.0
March 2023

quick to set up

Pros

What I liked most was how easy it was to install and how simple it is to use.

Cons

At the moment I have not run into any issues.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

AG

Alfio G.

Farming, 1-10 employees

More than a year

5.0
March 2023

order management runs without hitches

Pros

Using Order Sender is very easy. Entering orders is extremely simple and it also lets you keep track of each customer's revenue for every individual company.

Cons

I honestly don't have any complaints to mention so it works perfectly well as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9