
PandaDoc Software Reviews
Total 25 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars24%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lisa
Telecommunications, 51-100 employees
More than a year
“Perfect for business use
Pros
This simplifies document creation. Sales reps can quickly build pricing tables, create business cases, add testimonials and include signature blocks. The approval process is also streamlined, ensuring manager approval before quotes are sent out.
Cons
We no longer use the templates and instead customize each contract directly in Google Docs. As a result, the template feature is no longer useful for us. Once a document is in PandaDoc, it can't be edited so if we spot errors like incorrect dates or names, we have to delete the document and start over.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sandra
Construction, 500+ employees
Less than a year
“Such an easy to use software
Pros
I love how easy it is to open a document and sign it electronically. I've never had issues signing or receiving it on my mobile device.
Cons
The only issue was with the print/formatting of the document I opened, as there was no way to increase the font size.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rob
Management Consulting, 1-10 employees
More than a year
“A straightforward, easy-to-use document signing software
Pros
It's really simple to use without any need for training and the free version is good.
Cons
I'm not sure how to embed PandaDoc into other software for document signing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Tim Van
Higher Education, 500+ employees
More than a year
“An easier way to create and manage documents
Pros
It's clean interface makes it easy to create and edit any document. It offers premium features like e-signature and document tracking, ensuring that all documents are used correctly and securely. Its file-sharing tool is fast and secure.
Cons
PandaDoc couldn't have been any better. There's nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jonathan
Financial Services, 51-100 employees
Less than 6 months
“Far superior to the big competitors you'd expect!
Pros
It's a powerful, well-thought-out product that truly understands the needs of companies and is well equipped to delight customers.
Cons
The reporting feature needs improvement. There's a lot of missing data in the reports and it's hard to distinguish between documents created in our production environment and those in our sandbox account. They all show up together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9