Total 25 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Alex

Information Technology and Services, 101-500 employees

More than a year

4.0
December 2024

Versatile signing tool

Pros

The product is very flexible and easy to adjust, much like Word. You can add people for signatures, and it is quite easy to learn as well.

Cons

Legal documents with various clauses and punctuation are tricky to import into it, as the formatting often gets lost when converting Word docs. I had to convert them to PDFs to preserve the punctuation.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

7

C

Christopher

Retail, 1-10 employees

More than a year

4.0
December 2024

A Really good CRM software

Pros

It was cutting-edge software at the time, but CRMs have now made it largely obsolete.

Cons

Loved it!!! However with most CRMs now offering similar quoting features built in, it has become somewhat outdated. Fewer subscriptions and platforms to use is always better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

S

Stephanie

Professional Training & Coaching, 1-10 employees

Less than 6 months

5.0
December 2024

It is incredibly user-friendly!

Pros

I love the well-designed, sophisticated templates and the ease, design, and accessibility of the buttons and forms.

Cons

I can't think of any drawbacks, everything was streamlined and easy to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Z

Zoltan

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2024

The best e-sign solution on a budget

Pros

Setting up document templates and bulk sending them for signatures is incredibly easy. It has been reliable even with large volumes of documents.

Cons

Sometimes logging in can be very slow, which is frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

M

Mike

Food & Beverages, 11-50 employees

More than a year

5.0
December 2024

Top digital signature software

Pros

It's an excellent document signer software that handles everything you need.

Cons

Honestly there's nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Natasha

Public Relations and Communications, 1-10 employees

More than a year

5.0
December 2024

Simplified contract management

Pros

Contract management becomes effortless with this software.

Cons

I haven't had any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Drew

Construction, 1-10 employees

More than a year

3.0
December 2024

Affordable and nice

Pros

It's affordable and fairly easy to use, though it does take a bit of time to become familiar with it.

Cons

The customer service isn't great, as most representatives are overseas and I had to insist on a call to help me figure out some of the more technical features.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

3

Functionality

8

A

Anonymous

Computer Software, 51-100 employees

More than a year

5.0
December 2024

The top document app available

Pros

After using Adobe Sign and DocuSign, I find it superior. The analytics, real-time feedback and templates are fantastic and the user interface is enjoyable to use.

Cons

It is quite expensive, but it's worth the cost if you need to send a large number of contracts.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

K

Kelly

Real Estate, 1-10 employees

More than a year

4.0
December 2024

Ideal for everyday use

Pros

It's very user-friendly and the free plan is great for occasional use.

Cons

Could only the fields reduced beyond a certain point, which made it difficult to create "fill-in-the-blank" contracts with short spaces.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

7

G

Grace

Writing and Editing, 11-50 employees

More than a year

5.0
December 2024

It's the best software!

Pros

I appreciate how easy the forms are to complete and the sleek, clean look is a bonus!

Cons

I really can't think of any downsides, it's a great system!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ian

Hospitality, 11-50 employees

Less than a year

5.0
December 2024

Excellent for contract creation and signatures

Pros

Pandadoc's integration with HubSpot is incredibly useful and its features are impressive.

Cons

I think the amount of data that can be transferred from it to HubSpot is somewhat limited.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B

Brian

Financial Services, 51-100 employees

Less than a year

5.0
December 2024

Simple and cost-efficient

Pros

It's a simple, easy-to-use e-sign platform available at a reasonable price.

Cons

Setting up templates can be a bit tricky at times, but overall it is a solid platform for our needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Barbara

Internet, 1-10 employees

More than a year

5.0
November 2024

Efficient and quick service

Pros

I've been using it for a few years, and it's fast, reliable and great for ensuring contracts run smoothly. The website could still use some refinement.

Cons

I have never had any issues with it. I would add more tools to make it more accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Alex

Computer Software, 11-50 employees

More than a year

4.0
November 2024

Eliminating contract and quoting errors

Pros

It has significantly improved how we share quotes and contracts with clients. The customizable quote builder allows for accurate costings, clarity and professionalism.

Cons

It can be a bit complex to set up especially depending on how you sell your product. We have ended up with hundreds of templates and content blocks in multiple currencies, which can sometimes feel overwhelming.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

7

M

Misha

Management Consulting, 1-10 employees

Less than 6 months

5.0
November 2024

Incredible software

Pros

I think this software is ideal for anyone needing a platform for easy-to-understand, thorough documents.

Cons

It's not the most intuitive. I would love to see software that teaches users the best and most effective methods for working with customers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

10

E

Elias

Architecture & Planning, 11-50 employees

More than a year

5.0
November 2024

Reduced work time

Pros

PandaDoc has greatly improved my workflow, helping my team collaborate better, divide tasks more efficiently, and stay organized.

Cons

I can't think of anything negative to say, everything has turned out great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Joe

Higher Education, 101-500 employees

More than a year

5.0
November 2024

Creating and managing documents is effortless with it

Pros

PandaDoc is a highly flexible product, and it has been easy to customize for specific document needs. It also excels in data safety, ensuring that sensitive documents and information remain secure. The inbuilt e-signing feature makes it easy to add signatures without printing, and the audit trails track document activity to ensure security.

Cons

it has been reliable and we haven't had any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pathan

Architecture & Planning, 500+ employees

More than a year

4.0
November 2024

Document management made easy

Pros

It's incredibly user-friendly, simplifying the process of creating, sending, and signing documents. Its templates save time, and the tracking feature is great for monitoring document status.

Cons

The platform can feel a bit slow at times, especially with larger documents. Customizing templates to meet specific needs can be difficult without advanced knowledge. Also, the pricing may be high for small businesses or startups.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

V

Vincent

Financial Services, 1-10 employees

More than a year

5.0
November 2024

DocuSign competitor! Highly recommended!

Pros

It's soo user-friendly and cost-effective!

Cons

Everything has its flaws, but I haven't found any yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Becky

Real Estate, 51-100 employees

More than a year

5.0
November 2024

Multifunctional

Pros

This software is useful for e-signatures, forms, contracts, notarization, payments and quotes. Its document templates are fast, and the smart editor is also available. There are multiple plan options, and discounts may apply when billed annually. It integrates with a variety of services and is compatible with most devices. It notifies you when clients have viewed or signed documents and you can even track how long they viewed each page. It's perfect for quick, efficient processing with reminders and team collaboration. The service is secure, legally binding, and stores signed contracts automatically.

Cons

I can only contact customer service if I have a subscription to premium support. If this led to lower prices, I would consider it a pro, but PandaDoc is priced similarly or higher.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10