
PhantomBuster Reviews
Total 20 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars35%
3
Stars5%
2
Stars5%
1
Stars5%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
James
Marketing and Advertising, 1-10 employees
Less than 6 months
“Lots of features, but not all are high quality
Pros
There are a lot of great features available, many of which I did not even know existed before. Also they are definitely aiming big with what they offer.
Cons
Some of the features were not as fine tuned as I expected. I even had an account flagged while using it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Guillaume
Information Technology and Services, 1-10 employees
Less than 6 months
“Strong tool but a bit limited for advanced tasks
Pros
PhantomBuster is my go to when I need to pull standard data quickly. Whether it is Google Maps, LinkedIn, Sales Navigator, Yellow Pages, Instagram, Reddit, Twitter/X or YouTube as it handles them all easily. Plus you are not just stuck with CSV files but you can send your data straight to tools like HubSpot or Slack too.
Cons
While it handles the usual apps and websites, if I need data from more unique or unconventional sources I will need a more universal and probably less user friendly tool. Like many no-code platforms it shows its limitations when you step off the beaten path. Plus there is no data enrichment as you have to rely on external credits for that.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Marco Genaro
Marketing and Advertising, 1-10 employees
Free Trial
“Great for automation, though it's quite expensive
Pros
I mainly used it to automate social media tasks like following and unfollowing on Twitter and Instagram. What I liked the most was how simple it was to set up and how clearly it explained what to do to avoid getting banned.
Cons
The price is definitely a downside. I found it to be really pricey for automation purposes. Also it is tough to make it cost-effective.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
4
Functionality
9
Amol
Information Technology and Services, 101-500 employees
Less than a year
“Affordable social media automation tool that works well
Pros
The pricing is very much affordable and I find setting up integrations really simple too.
Cons
Well the number of phantoms required for each functionality is a little overwhelming.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Anonymous
Media Production, 500+ employees
Free Trial
“A super easy way to pull data
Pros
It provides such a simple way to pull data. Also it is very beginner-friendly and the tutorials are a big help as they allow me to learn a lot.
Cons
I cannot really think of any downsides. I am happy with it as I was able to accomplish exactly what I needed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Vikas
Staffing and Recruiting, 101-500 employees
Free Trial
“Allows speedy data extraction
Pros
I usually grab data from LinkedIn Sales Navigator using it. Plus it quickly pulls all the details into an Excel file which saves me from manually copying and pasting. Also it offers lots of ways to transform and export your data. Setting up automatic runs is pretty smooth too.
Cons
There is nothing negative to say. This tool is great. I have used other tools before but none compare to this one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rados?aw
Information Technology and Services, 11-50 employees
Less than a year
“Fits the need
Pros
What I love is how quickly you can tweak PhantomBuster to fit exactly what you need. Plus the whole setup feels super easy to work with.
Cons
Occasionally there are minor UI glitches like the scrollbar disappearing. Even though it is not a huge issue as usually a quick page refresh fixes this issue for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Zack
Marketing and Advertising, 1-10 employees
Free Trial
“An amazing tool
Pros
It is pretty simple whether I am using it manually or hooking it up with APIs for more automated workflows.
Cons
Sometimes the URLs change and the bots I develop stop working as a result.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Arnan
Airlines/Aviation, 11-50 employees
Less than 6 months
“Stops working after one week
Pros
Honestly there was not anything we liked about this tool. It was overpriced and even after four weeks our support tickets still had not been answered.
Cons
None of our Instagram phantoms work anymore. One of our main business Instagram accounts even got blocked and we have not been able to log in for over two weeks. The support team has not responded to our tickets and their service is really disappointing.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Fabian
Information Technology and Services, 1-10 employees
More than a year
“It has made web scraping easy
Pros
It is really flexible. As I can easily deploy my own scripts and fully manage how and when your automations run.
Cons
Combining multiple phantoms is not easy as I expected.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
4
Functionality
9
Alejandro
Marketing and Advertising, 1-10 employees
Less than a year
“The top tool for gathering sales info
Pros
The LinkedIn scraper is awesome. It helped me pull almost every email and extra detail I needed to build up my CRM list.
Cons
It can be a bit confusing at first like figuring out what to do and how to use it, but once I get the hang of it, it is pretty user-friendly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mikayel
Computer Software, 11-50 employees
More than a year
“I am done with this tool
Pros
Setting it up was a simple task but sadly, that also meant I got banned pretty quickly because it was too easy to overdo it.
Cons
Well it is pretty frustrating that the bot violates Instagram's terms and conditions and does not even give a clear disclaimer about the risks. I used it to get a list of followers and Instagram banned me with no chance of recovering my account. I won't use this tool again.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Essential for any marketing tech stack
Pros
I find it quite simple to use, very beginner friendly and you do not need any coding knowledge at all. Even if you are not technical, you will be fine.
Cons
There is a bit of a learning curve when setting up the phantoms but once I get the hang of it, it works well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Information Technology and Services, 51-100 employees
More than a year
“Big time-saver
Pros
What I appreciate is that PhantomBuster automated all those repetitive little tasks I used to waste time on every day.
Cons
I do not like that it is still missing some features that other alternatives offer like message cadences.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Inna
Biotechnology, 51-100 employees
Less than a year
“Quick and effective, but not for frequent tasks
Pros
It totally delivers on what it promises. The data extraction is fast and it is way quicker than trying to build a solution myself. Plus it is pretty easy to use.
Cons
Sometimes the data seems a bit off and I am not sure where it is coming from. It could be a mismatch or not properly formatted. And if you want to run multiple threads, you will need to wait or have a bigger budget which can get pretty expensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Devin
Law Practice, 1-10 employees
More than a year
“Ideal for any marketing strategy
Pros
We rely on it daily for different marketing campaigns and it has not let us down yet.
Cons
When using it with social media you have got to be careful to stay within the guidelines.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angelo
Hospitality, 1-10 employees
More than a year
“Great for automation but not ideal for a single platform
Pros
The user interface is nicely designed and the tutorials are quite clear which made jumping into automation a lot less intimidating to me.
Cons
It does not quite meet the needs of more complex workflows that require automation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Malu
Hospitality, 1-10 employees
More than a year
“Perfect for automating various tasks
Pros
I really like how clean the interface is and how much helpful content there is for setup and usage tips. Plus it is a seriously powerful tool once you get the hang of it.
Cons
It can be a little confusing at first but I appreciate the effort the content team put into creating step-by-step guides for beginners.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rick
Marketing and Advertising, 1-10 employees
Less than a year
“Excellent for scraping data
Pros
PhantomBuster has basically become one of my main tools for gathering data. Instead of buying expensive lists I now build my own from scratch which takes more time but is way more accurate. Plus I found a lot of value scraping social media and even Yellow Pages.
Cons
No real cons except that you have to be extra careful when extracting data from LinkedIn. Pay attention to their warnings and limitations. You can push the limits if you want but I would recommend staying within the rules.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Great email extraction tool for targeting sales
Pros
Not only is it easy to use but it also allows me to apply any LinkedIn filters I need. The Zapier integration is a nice bonus too.
Cons
The number of emails you can extract varies by plan which I did not like much. Also the export format of the lists could use some improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9