Total 84 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

95%

4

Stars

5%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Alternative Dispute Resolution, 1-10 employees

Free trial

5.0
August 2025

Loving the popup design

Pros

Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.

Cons

More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KB

Katy B.

Sporting Goods, 11-50 employees

Less than 6 months

5.0
August 2025

excellent support and simplicity

Pros

The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.

Cons

Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Alternative Dispute Resolution, 1-10 employees

Free trial

5.0
August 2025

Loving the popup design

Pros

Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.

Cons

More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KB

Katy B.

Sporting Goods, 11-50 employees

Less than 6 months

5.0
August 2025

excellent support and simplicity

Pros

The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.

Cons

Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Alternative Dispute Resolution, 1-10 employees

Free trial

5.0
August 2025

Loving the popup design

Pros

Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.

Cons

More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KB

Katy B.

Sporting Goods, 11-50 employees

Less than 6 months

5.0
August 2025

excellent support and simplicity

Pros

The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.

Cons

Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Alternative Dispute Resolution, 1-10 employees

Free trial

5.0
August 2025

Loving the popup design

Pros

Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.

Cons

More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KB

Katy B.

Sporting Goods, 11-50 employees

Less than 6 months

5.0
August 2025

excellent support and simplicity

Pros

The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.

Cons

Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Adrian C.

Financial Services, 500+ employees

More than a year

5.0
July 2025

better leads and conversions

Pros

A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.

Cons

No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Adrian C.

Financial Services, 500+ employees

More than a year

5.0
July 2025

better leads and conversions

Pros

A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.

Cons

No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Adrian C.

Financial Services, 500+ employees

More than a year

5.0
July 2025

better leads and conversions

Pros

A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.

Cons

No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Adrian C.

Financial Services, 500+ employees

More than a year

5.0
July 2025

better leads and conversions

Pros

A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.

Cons

No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TF

Tonya F.

Hospitality, 101-500 employees

Less than 6 months

4.0
June 2025

Creative gamification potential

Pros

The gamification element is a favorite feature. I can already see several different ways we can use it in our business and it gives me a lot of creative possibilities for engaging people.

Cons

The design setup has been the frustrating part. Customization options are harder to use than expected and the close button does not stay where I place it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MF

Michael F.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
June 2025

simple popup setup and customization

Pros

Getting started felt very easy even without a lot of technical experience. I was able to set up the popup quickly, customize it the way I wanted and connect it without running into any technical problems. The visual editor is what I appreciate most because it makes the whole process feel very user friendly from the start.

Cons

Nothing I truly dislike has come up. Everything has been working well for me so far. If one small thing had to be pointed out it would be that the number of available options can feel a little overwhelming in the beginning especially when I am still figuring out all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Santiago N.

Information Services, 1-10 employees

Free trial

5.0
June 2025

Efficient setup for email capture

Pros

From the moment I started using it the usability and simple nature of the whole process stood out. I was specifically looking for a way to fix my email collection issue and this tool handled that really well for me. Everything felt accessible and I was able to get what I needed without a lot of confusion.

Cons

No built-in AI means the text and image options have to come from me instead of the tool helping with that. Because of that, the setup and loading process can feel a bit slower than I'd like. Still, for what I need overall, it works fine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

TF

Tonya F.

Hospitality, 101-500 employees

Less than 6 months

4.0
June 2025

Creative gamification potential

Pros

The gamification element is a favorite feature. I can already see several different ways we can use it in our business and it gives me a lot of creative possibilities for engaging people.

Cons

The design setup has been the frustrating part. Customization options are harder to use than expected and the close button does not stay where I place it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MF

Michael F.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
June 2025

simple popup setup and customization

Pros

Getting started felt very easy even without a lot of technical experience. I was able to set up the popup quickly, customize it the way I wanted and connect it without running into any technical problems. The visual editor is what I appreciate most because it makes the whole process feel very user friendly from the start.

Cons

Nothing I truly dislike has come up. Everything has been working well for me so far. If one small thing had to be pointed out it would be that the number of available options can feel a little overwhelming in the beginning especially when I am still figuring out all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Santiago N.

Information Services, 1-10 employees

Free trial

5.0
June 2025

Efficient setup for email capture

Pros

From the moment I started using it the usability and simple nature of the whole process stood out. I was specifically looking for a way to fix my email collection issue and this tool handled that really well for me. Everything felt accessible and I was able to get what I needed without a lot of confusion.

Cons

No built-in AI means the text and image options have to come from me instead of the tool helping with that. Because of that, the setup and loading process can feel a bit slower than I'd like. Still, for what I need overall, it works fine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

TF

Tonya F.

Hospitality, 101-500 employees

Less than 6 months

4.0
June 2025

Creative gamification potential

Pros

The gamification element is a favorite feature. I can already see several different ways we can use it in our business and it gives me a lot of creative possibilities for engaging people.

Cons

The design setup has been the frustrating part. Customization options are harder to use than expected and the close button does not stay where I place it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MF

Michael F.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
June 2025

simple popup setup and customization

Pros

Getting started felt very easy even without a lot of technical experience. I was able to set up the popup quickly, customize it the way I wanted and connect it without running into any technical problems. The visual editor is what I appreciate most because it makes the whole process feel very user friendly from the start.

Cons

Nothing I truly dislike has come up. Everything has been working well for me so far. If one small thing had to be pointed out it would be that the number of available options can feel a little overwhelming in the beginning especially when I am still figuring out all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10