Poptin Reviews
Total 84 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars95%
4
Stars5%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Alternative Dispute Resolution, 1-10 employees
Free trial
“Loving the popup design
Pros
Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.
Cons
More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Katy B.
Sporting Goods, 11-50 employees
Less than 6 months
“excellent support and simplicity
Pros
The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.
Cons
Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Alternative Dispute Resolution, 1-10 employees
Free trial
“Loving the popup design
Pros
Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.
Cons
More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Katy B.
Sporting Goods, 11-50 employees
Less than 6 months
“excellent support and simplicity
Pros
The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.
Cons
Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Alternative Dispute Resolution, 1-10 employees
Free trial
“Loving the popup design
Pros
Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.
Cons
More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Katy B.
Sporting Goods, 11-50 employees
Less than 6 months
“excellent support and simplicity
Pros
The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.
Cons
Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Alternative Dispute Resolution, 1-10 employees
Free trial
“Loving the popup design
Pros
Well-built pop-ups with a smooth workflow were what stood out most. I really like the overall design and the workflow felt very smooth while I was using it. Even if someone is completely new to the platform, I think they can pick it up quickly without much confusion. From my experience it feels very user-friendly and approachable.
Cons
More pop-up templates and design options for free users would still be nice to see. Right now, only a limited number of pop-ups appear to be available so the free plan can feel a bit restricted. I'd personally appreciate having a few more designs and pop-up variations included.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Katy B.
Sporting Goods, 11-50 employees
Less than 6 months
“excellent support and simplicity
Pros
The simplicity from the start was remarkable and whenever something felt a bit too complicated, the customer support team was incredibly helpful. I had a fantastic experience with the assistance I received and they really went above and beyond to help me out. I'm genuinely very happy with how everything turned out.
Cons
Honestly no real downsides come to mind. The entire experience felt very simple to me and everything worked so well that I really have nothing to complain about overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian C.
Financial Services, 500+ employees
More than a year
“better leads and conversions
Pros
A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.
Cons
No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian C.
Financial Services, 500+ employees
More than a year
“better leads and conversions
Pros
A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.
Cons
No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian C.
Financial Services, 500+ employees
More than a year
“better leads and conversions
Pros
A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.
Cons
No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian C.
Financial Services, 500+ employees
More than a year
“better leads and conversions
Pros
A noticeable improvement in both the quality and volume of leads is what I've seen and that has clearly helped our conversion rates go up as well. From my experience it's been a really valuable tool for getting better results.
Cons
No cons with the tool so far. In my use of Poptin everything has worked well and I don't have any complaints at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonya F.
Hospitality, 101-500 employees
Less than 6 months
“Creative gamification potential
Pros
The gamification element is a favorite feature. I can already see several different ways we can use it in our business and it gives me a lot of creative possibilities for engaging people.
Cons
The design setup has been the frustrating part. Customization options are harder to use than expected and the close button does not stay where I place it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Michael F.
Marketing and Advertising, 1-10 employees
Less than 6 months
“simple popup setup and customization
Pros
Getting started felt very easy even without a lot of technical experience. I was able to set up the popup quickly, customize it the way I wanted and connect it without running into any technical problems. The visual editor is what I appreciate most because it makes the whole process feel very user friendly from the start.
Cons
Nothing I truly dislike has come up. Everything has been working well for me so far. If one small thing had to be pointed out it would be that the number of available options can feel a little overwhelming in the beginning especially when I am still figuring out all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Santiago N.
Information Services, 1-10 employees
Free trial
“Efficient setup for email capture
Pros
From the moment I started using it the usability and simple nature of the whole process stood out. I was specifically looking for a way to fix my email collection issue and this tool handled that really well for me. Everything felt accessible and I was able to get what I needed without a lot of confusion.
Cons
No built-in AI means the text and image options have to come from me instead of the tool helping with that. Because of that, the setup and loading process can feel a bit slower than I'd like. Still, for what I need overall, it works fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Tonya F.
Hospitality, 101-500 employees
Less than 6 months
“Creative gamification potential
Pros
The gamification element is a favorite feature. I can already see several different ways we can use it in our business and it gives me a lot of creative possibilities for engaging people.
Cons
The design setup has been the frustrating part. Customization options are harder to use than expected and the close button does not stay where I place it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Michael F.
Marketing and Advertising, 1-10 employees
Less than 6 months
“simple popup setup and customization
Pros
Getting started felt very easy even without a lot of technical experience. I was able to set up the popup quickly, customize it the way I wanted and connect it without running into any technical problems. The visual editor is what I appreciate most because it makes the whole process feel very user friendly from the start.
Cons
Nothing I truly dislike has come up. Everything has been working well for me so far. If one small thing had to be pointed out it would be that the number of available options can feel a little overwhelming in the beginning especially when I am still figuring out all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Santiago N.
Information Services, 1-10 employees
Free trial
“Efficient setup for email capture
Pros
From the moment I started using it the usability and simple nature of the whole process stood out. I was specifically looking for a way to fix my email collection issue and this tool handled that really well for me. Everything felt accessible and I was able to get what I needed without a lot of confusion.
Cons
No built-in AI means the text and image options have to come from me instead of the tool helping with that. Because of that, the setup and loading process can feel a bit slower than I'd like. Still, for what I need overall, it works fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Tonya F.
Hospitality, 101-500 employees
Less than 6 months
“Creative gamification potential
Pros
The gamification element is a favorite feature. I can already see several different ways we can use it in our business and it gives me a lot of creative possibilities for engaging people.
Cons
The design setup has been the frustrating part. Customization options are harder to use than expected and the close button does not stay where I place it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Michael F.
Marketing and Advertising, 1-10 employees
Less than 6 months
“simple popup setup and customization
Pros
Getting started felt very easy even without a lot of technical experience. I was able to set up the popup quickly, customize it the way I wanted and connect it without running into any technical problems. The visual editor is what I appreciate most because it makes the whole process feel very user friendly from the start.
Cons
Nothing I truly dislike has come up. Everything has been working well for me so far. If one small thing had to be pointed out it would be that the number of available options can feel a little overwhelming in the beginning especially when I am still figuring out all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10