Poptin Reviews
Total 84 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars95%
4
Stars5%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Liron G.
Apparel & Fashion, 11-50 employees
More than a year
“fast support and simple setup
Pros
simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.
Cons
Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Liron G.
Apparel & Fashion, 11-50 employees
More than a year
“fast support and simple setup
Pros
simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.
Cons
Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Liron G.
Apparel & Fashion, 11-50 employees
More than a year
“fast support and simple setup
Pros
simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.
Cons
Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Liron G.
Apparel & Fashion, 11-50 employees
More than a year
“fast support and simple setup
Pros
simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.
Cons
Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jan B.
Tobacco, 1-10 employees
Less than 6 months
“perfect for compliant popups
Pros
The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.
Cons
No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicki S.
Hospital & Health Care, 101-500 employees
More than a year
“Powerful templates and branding control
Pros
A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.
Cons
A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Education Management, 1-10 employees
More than a year
“responsive support every time
Pros
The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.
Cons
Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jan B.
Tobacco, 1-10 employees
Less than 6 months
“perfect for compliant popups
Pros
The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.
Cons
No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicki S.
Hospital & Health Care, 101-500 employees
More than a year
“Powerful templates and branding control
Pros
A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.
Cons
A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Education Management, 1-10 employees
More than a year
“responsive support every time
Pros
The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.
Cons
Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jan B.
Tobacco, 1-10 employees
Less than 6 months
“perfect for compliant popups
Pros
The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.
Cons
No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicki S.
Hospital & Health Care, 101-500 employees
More than a year
“Powerful templates and branding control
Pros
A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.
Cons
A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Education Management, 1-10 employees
More than a year
“responsive support every time
Pros
The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.
Cons
Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jan B.
Tobacco, 1-10 employees
Less than 6 months
“perfect for compliant popups
Pros
The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.
Cons
No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicki S.
Hospital & Health Care, 101-500 employees
More than a year
“Powerful templates and branding control
Pros
A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.
Cons
A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Education Management, 1-10 employees
More than a year
“responsive support every time
Pros
The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.
Cons
Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elia F.
Food & Beverages, 1-10 employees
More than a year
“engaging targeting with templates
Pros
Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.
Cons
A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Elia F.
Food & Beverages, 1-10 employees
More than a year
“engaging targeting with templates
Pros
Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.
Cons
A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Elia F.
Food & Beverages, 1-10 employees
More than a year
“engaging targeting with templates
Pros
Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.
Cons
A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Elia F.
Food & Beverages, 1-10 employees
More than a year
“engaging targeting with templates
Pros
Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.
Cons
A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9