Total 84 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

95%

4

Stars

5%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LG

Liron G.

Apparel & Fashion, 11-50 employees

More than a year

5.0
November 2025

fast support and simple setup

Pros

simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.

Cons

Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LG

Liron G.

Apparel & Fashion, 11-50 employees

More than a year

5.0
November 2025

fast support and simple setup

Pros

simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.

Cons

Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LG

Liron G.

Apparel & Fashion, 11-50 employees

More than a year

5.0
November 2025

fast support and simple setup

Pros

simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.

Cons

Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LG

Liron G.

Apparel & Fashion, 11-50 employees

More than a year

5.0
November 2025

fast support and simple setup

Pros

simple usability and a responsive support team define my experience with this tool. The support team has also been quick to respond and genuinely helpful whenever I run into an issue so I'm usually able to get a fix without much hassle.

Cons

Sometimes this software feels a bit basic for current needs and some of the features don't really apply to my platform right now. That said I can see that changing later depending on how the product evolves.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JB

Jan B.

Tobacco, 1-10 employees

Less than 6 months

5.0
October 2025

perfect for compliant popups

Pros

The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.

Cons

No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nicki S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2025

Powerful templates and branding control

Pros

A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.

Cons

A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Education Management, 1-10 employees

More than a year

5.0
October 2025

responsive support every time

Pros

The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.

Cons

Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jan B.

Tobacco, 1-10 employees

Less than 6 months

5.0
October 2025

perfect for compliant popups

Pros

The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.

Cons

No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nicki S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2025

Powerful templates and branding control

Pros

A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.

Cons

A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Education Management, 1-10 employees

More than a year

5.0
October 2025

responsive support every time

Pros

The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.

Cons

Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jan B.

Tobacco, 1-10 employees

Less than 6 months

5.0
October 2025

perfect for compliant popups

Pros

The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.

Cons

No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nicki S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2025

Powerful templates and branding control

Pros

A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.

Cons

A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Education Management, 1-10 employees

More than a year

5.0
October 2025

responsive support every time

Pros

The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.

Cons

Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jan B.

Tobacco, 1-10 employees

Less than 6 months

5.0
October 2025

perfect for compliant popups

Pros

The deciding factor for choosing this software was its ability to let us set up a pop-up that fully complies with German regulations. Being able to make that work on our Strato/ePages webshop was ultimately what made the difference for us.

Cons

No major complaints. My experience with it has been very positive overall. If the least favorable part had to be mentioned, it would only be that a bit of time was needed to go through and understand all the features and possibilities available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nicki S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
October 2025

Powerful templates and branding control

Pros

A huge advantage is the many strong templates it provides to start from, along with a really impressive range of design options. I'm able to build popups that actually match my brand instead of settling for something generic and I can fine-tune exactly when, where and how they show up. On top of that, I've found the built-in analytics very useful for tracking performance and understanding what's working.

Cons

A definite learning curve exists when building something fully custom. Even after using Poptin for a few years, a few design-related frustrations still pop up now and then especially with things like resizing buttons which can be a little tricky.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Education Management, 1-10 employees

More than a year

5.0
October 2025

responsive support every time

Pros

The most memorable part of the experience was the responsive and helpful customer support team. I felt like my request was handled very quickly and they were professional throughout the whole interaction.

Cons

Nothing negative to say. Everything went really well on my end, the communication was clear and I found the support to be fast, efficient and reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EF

Elia F.

Food & Beverages, 1-10 employees

More than a year

5.0
September 2025

engaging targeting with templates

Pros

Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.

Cons

A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EF

Elia F.

Food & Beverages, 1-10 employees

More than a year

5.0
September 2025

engaging targeting with templates

Pros

Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.

Cons

A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EF

Elia F.

Food & Beverages, 1-10 employees

More than a year

5.0
September 2025

engaging targeting with templates

Pros

Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.

Cons

A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EF

Elia F.

Food & Beverages, 1-10 employees

More than a year

5.0
September 2025

engaging targeting with templates

Pros

Even without a strong technical background the approachable design stands out. I really appreciate the way it lets me display relevant, targeted information on my website because it makes the overall user experience feel much more interactive and engaging. The templates also make a big difference for me since they are simple and can be adjusted to fit my needs pretty quickly, without forcing me to spend hours trying to figure everything out.

Cons

A bit of time was needed at first to understand the full range of features and everything Poptin can do. Still, once I became familiar with the system, I found it very user-friendly and efficient to work with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9