RO Innovation

RO Innovation

Last Updated

Overview

RO Innovation is a premier customer reference management platform that empowers sales teams to find and share the perfect customer story at the right time. While the platform’s user interface requires improvement, this is offset by its ability to increase win rates through social proof.

RO Innovation Specifications

  • Sales Pipeline Management
  • Contact Management
  • Sales Automation
  • Activity Tracking

RO Innovation Features

Automated Reference Workflows

RO Innovation streamlines the process of requesting and approving customer references, reducing the administrative burden on marketing teams. It includes automated "nomination" workflows that allow sales reps to suggest new advocates directly from the CRM. This ensures a steady pipeline of fresh customer stories.

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CRM-Embedded Search

Sales reps can access the entire library of customer references without ever leaving Salesforce or Microsoft Dynamics. This "just-in-time" access allows reps to attach a relevant case study to an email or request a live reference call in seconds. It minimizes friction and keeps sales momentum high.

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Impact Analytics And Reporting

Detailed dashboards measure the ROI of a business reference program by showing exactly how much revenue customer stories helped influence. Managers can see which assets are most effective at different stages of the sales funnel. This data-driven approach allows marketing teams to focus on creating content that sells.

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Pros And Cons of RO Innovation

Pros

  • Increases win rates with social proof

  • Prevents customer reference burnout

  • Seamless CRM integration for sales

Cons

  • User interface can be improved further

  • Integration capabilities can be improved, as suggested by some users

RO Innovation Reviews

Total 3 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

67%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

4.0
October 2018

Manages references like a pro

Pros

Among reference management platforms, RO Enablement is best in class. It's packed with features, highly flexible and offers a huge range of options. Beyond reference management, it also includes tools for content and marketing asset sharing, along with sales enablement capabilities.

Cons

That said it falls short of the sales pitch in quite a few areas. The interface is outdated, even with the newer responsive design. Reporting is also confusing and there's a complete lack of modern dashboard-style views.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 500+ employees

Less than a year

5.0
March 2018

Does exactly what it should

Pros

Everything about this product is good and the data structure is incredibly user frienldy. It's simple to read and I'd gladly recommend this tool to anyone.

Cons

It's a great tool overall so I really don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TL

Tanner L.

Computer Software, 500+ employees

Less than a year

4.0
March 2018

Saves time across the board

Pros

Having everything we need in one system saves a lot of time and keeps all the important reference information in one place. The interface is easy to use and the integrations work really well too.

Cons

There are a lot of options built into the system which can make it a bit challenging to fully take advantage of all the integrations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

Frequently Asked Questions

What language does RO Innovation support?

RO Innovation software primarily supports English.

Does RO Innovation offer an API?

Yes, RO Innovation offers an API.

What other apps does RO Innovation integrate with?

The software integrates seamlessly with Salesforce, Microsoft Dynamics 365, Oracle, and various marketing automation platforms like Marketo.

Who are the typical users of RO Innovation?

RO Innovation features are used by Customer Advocacy Managers, Sales Enablement Directors, and B2B Sales Representatives who need peer-to-peer validation.

What level of support does RO Innovation offer?

RO Innovation offers support via dedicated resources and a chatbot.

Does RO Innovation have a mobile app?

No, RO Innovation does not offer a dedicated mobile app.

What types of pricing plans does RO Innovation offer?

RO Innovation price starts at $10/month for the basic plan. Get a detailed RO Innovation cost breakdown tailored to your specific requirements.