Last Updated
Overview
RO Innovation is a premier customer reference management platform that empowers sales teams to find and share the perfect customer story at the right time. While the platform’s user interface requires improvement, this is offset by its ability to increase win rates through social proof.
RO Innovation Specifications
- Sales Pipeline Management
- Contact Management
- Sales Automation
- Activity Tracking
RO Innovation Features
Automated Reference Workflows
RO Innovation streamlines the process of requesting and approving customer references, reducing the administrative burden on marketing teams. It includes automated "nomination" workflows that allow sales reps to suggest new advocates directly from the CRM. This ensures a steady pipeline of fresh customer stories.
CRM-Embedded Search
Sales reps can access the entire library of customer references without ever leaving Salesforce or Microsoft Dynamics. This "just-in-time" access allows reps to attach a relevant case study to an email or request a live reference call in seconds. It minimizes friction and keeps sales momentum high.
Impact Analytics And Reporting
Detailed dashboards measure the ROI of a business reference program by showing exactly how much revenue customer stories helped influence. Managers can see which assets are most effective at different stages of the sales funnel. This data-driven approach allows marketing teams to focus on creating content that sells.
Pros And Cons of RO Innovation
Pros
Increases win rates with social proof
Prevents customer reference burnout
Seamless CRM integration for sales
Cons
User interface can be improved further
Integration capabilities can be improved, as suggested by some users
RO Innovation Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Information Technology and Services, 500+ employees
More than a year
“Manages references like a pro”
Pros
Among reference management platforms, RO Enablement is best in class. It's packed with features, highly flexible and offers a huge range of options. Beyond reference management, it also includes tools for content and marketing asset sharing, along with sales enablement capabilities.
Cons
That said it falls short of the sales pitch in quite a few areas. The interface is outdated, even with the newer responsive design. Reporting is also confusing and there's a complete lack of modern dashboard-style views.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
10
Anonymous
Computer Software, 500+ employees
Less than a year
“Does exactly what it should”
Pros
Everything about this product is good and the data structure is incredibly user frienldy. It's simple to read and I'd gladly recommend this tool to anyone.
Cons
It's a great tool overall so I really don't have any complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Tanner L.
Computer Software, 500+ employees
Less than a year
“Saves time across the board”
Pros
Having everything we need in one system saves a lot of time and keeps all the important reference information in one place. The interface is easy to use and the integrations work really well too.
Cons
There are a lot of options built into the system which can make it a bit challenging to fully take advantage of all the integrations.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Frequently Asked Questions
What language does RO Innovation support?
RO Innovation software primarily supports English.
Does RO Innovation offer an API?
Yes, RO Innovation offers an API.
What other apps does RO Innovation integrate with?
The software integrates seamlessly with Salesforce, Microsoft Dynamics 365, Oracle, and various marketing automation platforms like Marketo.
Who are the typical users of RO Innovation?
RO Innovation features are used by Customer Advocacy Managers, Sales Enablement Directors, and B2B Sales Representatives who need peer-to-peer validation.
What level of support does RO Innovation offer?
RO Innovation offers support via dedicated resources and a chatbot.
Does RO Innovation have a mobile app?
No, RO Innovation does not offer a dedicated mobile app.
What types of pricing plans does RO Innovation offer?
RO Innovation price starts at $10/month for the basic plan. Get a detailed RO Innovation cost breakdown tailored to your specific requirements.