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Overview

RO Innovation is a premier customer reference management platform that empowers sales teams to find and share the perfect customer story at the right time. While the platform’s user interface requires improvement, this is offset by its ability to increase win rates through social proof.

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RO Innovation Specifications

Sales Pipeline Management

Contact Management

Sales Automation

Activity Tracking

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What Is RO Innovation?

RO Innovation serves as a customer advocacy engine designed to centralize and mobilize your most successful customer relationships. It provides a searchable repository of testimonials, case studies, and reference contacts, ensuring that sales reps don't "over-use" specific customers. By automating the reference request process, the platform protects customer relationships while providing the validation needed to close deals faster. This solution is particularly effective for B2B companies with complex sales cycles where peer-to-peer verification is the deciding factor.

RO Innovation Pricing

RO Innovation offers the following plan:

  • Basic: $10/month
Request a personalized RO Innovation pricing quote for your business today!

Disclaimer: The pricing has been taken from third-party sites and is subject to change.

RO Innovation Integrations

The software supports integration with multiple systems and platforms, such as: 

  • Gainsight
  • Microsoft Dynamics
  • Eloqua
  • Box
  • Salesforce
Watch the RO Innovation demo to learn more about its integration arrangements.

Who Is RO Innovation For?

RO Innovation software is ideal for a wide range of industries and sectors, including:

  • SaaS and technology
  • Financial services
  • Healthcare and life sciences
  • Professional services
  • Manufacturing
  • Telecommunications
  • Marketing agencies

Is RO Innovation Right For You?

RO Innovation is the premier choice for organizations that need to scale their customer reference programs without burning out their advocates. Its standout feature is the "Reference Activity Tracking," which provides visibility into which stories are actually moving the needle in the sales pipeline. Recognized as a market leader in reference management, it provides the governance needed for global enterprise operations. This platform is a definitive problem solver for teams aiming to leverage the voice of the customer to crush sales targets.

Still unsure about RO Innovation features? Contact us at (661) 384-7070 for further guidance.

RO Innovation Features

RO Innovation streamlines the process of requesting and approving customer references, reducing the administrative burden on marketing teams. It includes automated "nomination" workflows that allow sales reps to suggest new advocates directly from the CRM. This ensures a steady pipeline of fresh customer stories.

See How It Works

Sales reps can access the entire library of customer references without ever leaving Salesforce or Microsoft Dynamics. This "just-in-time" access allows reps to attach a relevant case study to an email or request a live reference call in seconds. It minimizes friction and keeps sales momentum high.

See How It Works

Detailed dashboards measure the ROI of a business reference program by showing exactly how much revenue customer stories helped influence. Managers can see which assets are most effective at different stages of the sales funnel. This data-driven approach allows marketing teams to focus on creating content that sells.

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Pros And Cons of RO Innovation

Pros

  • Increases win rates with social proof

  • Prevents customer reference burnout

  • Seamless CRM integration for sales

Cons

  • User interface can be improved further

  • Integration capabilities can be improved as suggested by some users

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Frequently Asked Questions

Yes, RO Innovation offers an API.

No, RO Innovation does not offer a dedicated mobile app.

The software integrates seamlessly with Salesforce, Microsoft Dynamics 365, Oracle, and various marketing automation platforms like Marketo.

RO Innovation price starts at $10/month for basic plan. Get a detailed RO Innovation cost breakdown tailored to your specific requirements.

RO Innovation features are used by Customer Advocacy Managers, Sales Enablement Directors, and B2B Sales Representatives who need peer-to-peer validation.

RO Innovation offers support via dedicated resources and chatbot.

RO Innovation software primarily supports English.

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