“Rollout confused us”

Pros

Their salesperson stayed persuasive and quick to respond the entire time and communication during the sales process was consistent.

Cons

The biggest problem was that they were never able to get the solution implemented. It honestly felt like we might have been their first customer. Even after two months of daily calls and back-and-forth with our team of experts and sales closers, the AI voice still sounded like it was replying through Google Translate, with answers that felt awkward, confused and unnatural. We were originally sold through Wishpond and then handed off to this one.

“Multilingual sales support proves useful”

Pros

Its multilingual support is a major advantage and it handles client objections in a very professional way. Also it is simple to integrate into a business.

Cons

It still misses the personal touch that human interaction brings when it comes to building stronger relationships with clients.

“Manages meetings without any hassle”

Pros

Keeping track of all my meeting calls has been much more manageable with this tool and the meeting minutes feature is especially impressive.

Cons

One thing that bothers me is the number of email alerts it sends since I'd rather not have my inbox crowded with notifications from the platform.