Anonymous
Consulting, 101-500 employees
“Real job titles are missing here”
Pros
The interface looked clean and was simple to navigate.
Cons
A big problem is that it doesn't provide actual job title information, only vague generic titles. There's no way to search or sort by real job title and even after spending credits to download contacts, that detail still isn't included. That limitation also isn't clearly explained when they're selling the system.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
1
Anonymous
Market Research, 11-50 employees
“Support is outstanding”
Pros
Working with this team has been a really positive experience especially with Karen Lieber involved. She's extremely helpful, communicates clearly and consistently makes sure you're headed in the right direction. Anytime an issue comes up, the data team is quick to step in and offer the best solution possible. Overall it's an exceptional group to work with.
Cons
The only addition I'd really want on the data side is the owner's age but aside from that everything has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chelsey S.
Small Business, 11-50 employees
“Filtering options give us control”
Pros
It comes with a lot of filters and that's something I really appreciate.
Cons
Overall it has been very good. I did run into some issues when exporting lists but after a few attempts I was able to get it working.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Glenn B.
Small Business, 11-50 employees
“data holds value”
Pros
Working with Angela and Ben has been a very positive experience. They've been professional, upfront and transparent and the platform itself delivers really strong data. I'll have a better long-term view after 6 months so I'll share more then. I'll have a better long-term view after 6 months so I'll share more then. I'll have a better long-term view after 6 months so I'll share more then. I'll have a better long-term view after 6 months so I'll share more then.
Cons
At this point I have not run into any issues. Everything has been going very well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Summer N.
Small Business, 11-50 employees
“Supports leads all in one”
Pros
Everything in one place with Salesgenie by Data Axle has been a big plus. I get my leads through the platform and their marketing team also helps with promotion which makes the whole process a lot more convenient. It's really nice not having to spend time hunting for leads on my own since they deliver them all in one spot. Getting started was very simple and I also value how easily I can export leads into Excel. Overall I have been very happy with the platform.
Cons
Nothing at the moment
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Staffing and Recruiting, 11-50 employees
“Filters work fast”
Pros
Having lots of filters to work with has been really useful especially the option to narrow things down by city or zip code. Being able to sort by industry is also a big plus because it helps keep the company list focused and manageable.
Cons
At this point I have not run into any problems with it. There's plenty of training available, the system is very user friendly and whenever I had a question, I was able to find the answer quickly with just a little research.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gary M.
Small Business, 11-50 employees
“setup moves quickly”
Pros
Salesgenie by Data Axle has been a really easy tool to use. The filtered search is especially useful because it helps us match our target market goals with the right prospects more effectively. Getting everything set up at the beginning was simple too which is a huge advantage with any platform.
Cons
The availability of owner names and email addresses is extremely limited.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Drew P.
Small Business, 11-50 employees
“Filters are strong, contact data wavers”
Pros
One thing that really stands out is how much detail the platform provides on both individuals and companies. It's honestly impressive to have access to things like credit scores, revenue and a wide range of other filters all in one place.
Cons
That said a noticeable number of business contacts are inaccurate which makes the data hard to fully trust. Sometimes it's the business name, address or owner information that's wrong. If I am building a list for my own use, I end up having to manually verify every business and contact which gets extremely inconvenient.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6
Anonymous
Security and Investigations, 11-50 employees
“Contact data is really outdated”
Pros
The platform is easy to use and it gives me business names along with phone numbers.
Cons
A downside is that some of the contact details are outdated and no longer valid.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
3
Functionality
3
Justin M.
Small Business, 11-50 employees
“Builds lists fast, support responds”
Pros
Navigating the site is very easy and it's simple to get right to the filters you need. Pulling data from the same sheet is a bit more involved but it's still far from overly difficult. Performance is excellent and building lists is quick and efficient. Pricing is in line with what's typical across the industry. Support has also been really strong and it's easy to reach someone by phone whenever needed.
Cons
One thing that could be improved is making it simpler to pull from a large list multiple times especially for recurring monthly use. For example, if I have a 10,000-lead list and want to pull 1,000 each month, that process is a little difficult right now.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Insurance, 11-50 employees
“Finds client addresses without hassle”
Pros
Having direct access to potential clients' addresses is really useful and the fact that the information is readily available makes it much easier to reach out whenever I need to.
Cons
We do get quite a bit of returned mail which means we end up wasting a lot of stamps.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Anonymous
Insurance, 11-50 employees
“Gets useful data in seconds”
Pros
The layout was fairly simple to navigate and pulling up the information I needed was fast and easy.
Cons
I just wish it included a few more email addresses than it currently provides.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Anonymous
Higher Education, 11-50 employees
“Setup was frustrating”
Pros
Nothing really stands out to me. Overall it seems like a mediocre tool that still needs a lot of work and improvement.
Cons
Well it has been very frustrating to use. I have run into repeated issues with building audiences, uploading HTML emails and even sending emails at all. Things constantly seem to get stuck. The email builder is hard to work with and uploading HTML email hasn't worked for me. One of my emails also failed to send at the scheduled time. Honestly it seems every part of the platform is broken. The initial setup was difficult and far from user friendly and when I contacted support, I still didn't get the help I needed.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
1
Functionality
3
Erika E.
Small Business, 11-50 employees
“Offers plenty of list options”
Pros
Pulling a list takes almost no time at all. I am creating lists for teammates who need very specific prospect types and there are plenty of options to refine and build on.
Cons
This seems more like a confidence issue on my side. I have not created many lists yet or gotten enough feedback from the sales team to tell whether the lists I have exported so far like only three are segmented as well as they could be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Small Business, 11-50 employees
“Prospecting is simple and centralized”
Pros
It was quick to use as I was prospecting within a day or two of getting access. The platform is very easy to use, with a clean interface that keeps things simple even with the AI features built in. Being able to check data and send emails directly from the platform is a big plus since it lets me stay in one place instead of switching between tools. It's especially useful for starting outreach from the email side and I also have options for mailing addresses and even sending business cards or flyers to businesses. I actually like that it isn't overloaded like a full CRM and sharing data through CSV or Excel is simple. The intent data is also very useful and the data enrichment adds a lot of value.
Cons
The only thing I'd really change is making it a full CRM although exporting and uploading through CSV does help work around that.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Financial Services, 11-50 employees
“Data serves both markets well”
Pros
The amount of data available is impressive. Having access to both business and personal information has been incredibly useful especially since my work involves both.
Cons
Some parts of the interface and reporting tools aren't my favorite. That said I have heard they're working on improving the UI particularly when it comes to mobile numbers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small Business, 11-50 employees
“setup guides us”
Pros
Being able to narrow things down by group and location with it has been really useful. I can select a specific state or multiple states and target particular audiences like email lists for healthcare providers or social services. Getting started was very simple and the staff was amazing throughout the setup.
Cons
The only improvement I'd really suggest is having access to more email addresses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Retail, 11-50 employees
“value seems questionable”
Pros
It is pretty easy to use. As it's simple enough that just about anyone could use it without much trouble.
Cons
A big downside is that a lot of the information available in it is the kind of data I could pull together myself for free.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Melina
Marketing and Advertising, 500+ employees
Less than 6 months
“Recommend it for forms and call tracking”
Pros
I have been really impressed with the quality of its landing pages and its ability to track calls and emails. The notification feature is also very handy because it alerts me whenever a form is submitted. Plus the phone links are smooth and recorded which makes it easy to review past conversations. I'd highly recommend this service to others.
Cons
While I don't have any specific dislikes I find it hard to read the reports due to my frequent travels. However, I reach out via phone or email, they always respond promptly and help clear up any confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 51-100 employees
More than a year
“good tool for pulling in new leads”
Pros
Generating leads is easy and they can be filtered and sorted by very specific demographics. We can also register for the Do Not Call List and access phone numbers when available. These leads are great because we can send correspondence to a valid address for individuals likely interested in pre-planning their services and we can also follow up with them by phone.
Cons
I wish their tracking system was more user friendly for entering lead information.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9