“Reliable support throughout the journey”

Pros

The after sales service has been really good and the support stays consistent whenever it's needed.

Cons

I don't really have any major cons to point out. It's user-friendly though there's still room for more research and further improvement in the software.

“user friendly tool, responsive support”

Pros

The interface is very user-friendly and the support team responds quickly whenever needed.

Cons

The only issue is that the system can be a bit slow to respond when selecting certain options.

“Perfect fit for real estate CRMs”

Pros

Using Sell.Do is not a hassle and it seems purpose built for the real estate industry. It really covers exactly what you would expect from a real estate-focused CRM.

Cons

One limitation is that it does not offer the same level of customization you get with some other CRMs. Other than that everything else has been good.

“offer helpful guidance”

Pros

It comes with really strong customer support including dedicated live chat, email assistance and a detailed knowledge base. That makes it a great choice for businesses that may need help during setup or while troubleshooting issues.

Cons

Getting started takes some effort because the learning curve is fairly steep and the initial setup can feel confusing for new users. Still the team does a good job of guiding us through it properly.

“Excellent support, useful tracking”

Pros

Whenever we raise a query, the turnaround time is quick. The customer support team has been excellent and it is very simple to use. It's a really useful tool for our business and also helps us keep a close track of the data.

Cons

There's not much to complain about since everything has worked well overall. The only challenge has been identifying spam calls. It would help a lot if there were an app or mobile interface for this so it could also be monitored while we are out in the field.

“feature packed software”

Pros

I have not come across many tools that offer this level of functionality along with such a helpful and responsive support team.

Cons

The reporting side could probably use a bit more work but it's nothing major or critical.

“Misleading features”

Pros

At first it looked like a useful and budget-friendly option since it is built along the lines of major CRM platforms like Salesforce and HubSpot. Compared with those two, the pricing appears much more affordable. But there's clearly a reason it costs less because the product just doesn't perform at the level it should.

Cons

A big problem is that the support team often seems unsure of what they're doing or struggles to properly understand customer issues. Their ticketing process relies only on email and the whole support experience seems very weak. On top of that the pricing terms are not communicated clearly at all so the billing remains a gray area unless you really dig into the details yourself. Several features break down far too often and some seem to exist more for demonstration purposes than for actual use. In reality, the functionality behind them is missing and it looks like those features are mainly there to attract clients.

“Excellent lead handling and calling”

Pros

The calling features, transparency, lead handling and lead capture have all been really amazing.

Cons

Nothing much to complain about at the moment as everything is working fine.

“Helpful team!”

Pros

The team has been really supportive and the support staff makes sure every concern gets addressed properly.

Cons

Checking reports is not complicated and the overall dashboard works well. I have not run into any real downsides.

“works the best for us”

Pros

One thing that really works well is how effortlessly the team can use the system. There are several advantages overall and getting everyone on board hasn't been a hassle at all.

Cons

At this point I have not come across any drawbacks. The support team has been reliable and the overall management has also been good.

“responsive support team”

Pros

Pulling reports is simple and the support team responds to concerns promptly.

Cons

No real complaints here. The development team keeps working on new features.

“Tailored for real estate needs”

Pros

This software is built with features that genuinely match real estate business requirements.

Cons

I have not run into any drawbacks. The team is very supportive and always reaches out on time.

“Excellent support with quick response”

Pros

Whenever we raise a ticket, the service team responds very quickly and the support has been excellent.

Cons

The interface could be made a bit more interactive.

“Helpful lead follow up tools”

Pros

Every section in it is really helpful when it comes to following up with leads.

Cons

Nothing to complain about as it is overall a useful tool.

“Very user friendly experience overall”

Pros

It is really user friendly and the interface is simple to navigate.

Cons

Everything has been working well and honestly I have not come across anything to dislike.

“Very easy to use”

Pros

Using it is not a hassle and it's simple to navigate and work with.

Cons

I honestly have not come across anything to dislike.

“Friendly reporting that works well”

Pros

The reporting is really strong and users find the platform very friendly to work with. It feels simple, effective and gets the job done well.

Cons

At this point there's nothing to complain about since our users have not run into any issues.

“Lead tracking done right”

Pros

Lead management and reporting have been really good so far. Plus everything is well organized and sorted.

Cons

There's nothing specific to complain about. It's been good overall and the dedicated AM is a nice support to have.

“Clean and modern interface”

Pros

The interface is very user friendly, follow-up tracking works really well and the integration process has been quite easy.

Cons

I honestly have not run into any issues yet. It's been a very user-friendly application overall.

“Lead conversion done well”

Pros

It works really well for lead management and the lead conversion process has been good too.

Cons

It would be better if there were an auto schedule option for follow-ups.