Last Updated
Overview
SuperSend software provides comprehensive sales engagement, aiding in high-volume multichannel outreach and sequence management. While the reporting visuals could become more dynamic and interactive, its enterprise-grade deliverability infrastructure justifies the investment. Overall, SuperSend offers strategic benefits that make it a compelling choice for growing sales teams everywhere.
SuperSend Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
SuperSend Features
Multichannel Sequencing
This engine coordinates unified campaigns across Email, LinkedIn, and Twitter, enabling users to build intelligent, multi-step flows. It triggers actions based on opens or visits, ensuring consistent messaging across platforms without manual cross-platform synchronization or switching between different tools.
Deliverability Infrastructure
Built-in tools like domain rotation and inbox warming ensure that high-volume messages consistently reach the primary inbox. By monitoring domain health and providing real-time diagnostics, the platform proactively addresses potential spam filter triggers before they impact the outreach campaign performance.
Super Inbox
Centralize all replies from multiple channels into a single, unified workspace to prevent missed opportunities and improve response times. This feature includes smart categorization and automated notification workflows, allowing sales teams to manage complex cross-platform conversations without switching between different applications.
SuperSend Relay
This enterprise-grade email infrastructure handles all backend management automatically, allowing companies to send millions of emails monthly with high reliability. It features dedicated IP pools and automated domain provisioning, effectively isolating outreach activities to protect the primary brand reputation of users.
Pros And Cons of SuperSend
Pros
Offers a simple, beginner-friendly onboarding experience
Sets up email warming and campaigns in minutes
Supports multi-channel outreach via Email, LinkedIn, and Twitter
Cons
LinkedIn automation is improving compared to specialist platforms
New users may explore features before full mastery
SuperSend Reviews
Total 3 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Cailey T.
Small Business, 11-50 employees
“Reliable deliverability support”
Pros
SuperSend has turned into a daily part of our workflow and we're really glad to have it. More than just the platform, one of the biggest advantages for us has been the hands-on support from their team with deliverability, monitoring and warming. That's made a noticeable impact and removed a big operational burden and COST from our side. It lets us stay focused on the work that actually matters while feeling confident that the foundation is being properly taken care of.
Cons
One thing we've had to adjust to is how often the interface changes with new product launches since it's not always obvious what changed or when the client is expected to update settings because of it. Even so the team has been receptive to feedback and they do seem to be building in the right direction.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Telecommunications, 11-50 employees
“a bit buggy”
Pros
Running a few small to medium outbound campaigns with it, I have had a pretty positive experience overall. The builder is organized and user friendly and the spintax feature paired with the optimized sending system is something I especially like. It takes parts of email marketing that usually need a lot of planning and manual work and turns them into built-in features that handle a lot of that for you, using what seems to be current industry best practices. I have seen multiple conversions from campaigns I have sent through it. Getting started wasn't overly difficult either and whenever we had questions, the team was consistently quick to respond. Overall it's a good option that's worth trying for businesses doing outbound email.
Cons
That said the platform can be buggy at times. Usually it's smaller issues that come up and can be cleared by refreshing but the bigger problem is the lack of autosave. If a bug happens, forces a refresh and the save button is blocked, you can end up losing your work which is really frustrating.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
7
Functionality
7
Matt G.
Mid Market, 101-500 employees
“Fast setup, useful insights”
Pros
SuperSend tool is amazing and made the whole setup process very simple. The dashboards bring all the key metrics into one place so there's no need to jump through six or seven different sections just to find what matters. That convenience makes it much easier to see what's performing well, what isn't and to make quick changes to campaigns and sequences on the fly. The combination of flexibility and fast setup is what really makes it stand out.
Cons
Nothing to mention here!
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Frequently Asked Questions
What language does SuperSend support?
SuperSend is primarily available in English.
What level of support does SuperSend offer?
SuperSend offers support through FAQs and chat.
Who are the typical users of SuperSend?
Typical users include Saas platforms, sales agencies, B2B service providers, recruitment firms, and financial services.
Does SuperSend offer an API?
Yes, SuperSend offers an API.
What other apps does SuperSend integrate with?
Information about integrations is currently unspecified by the vendor.
Does SuperSend have a mobile app?
No, SuperSend does not have a mobile app.
What types of pricing plans does SuperSend offer?
The SuperSend price is based on two plans: Growth ($99/month) and Scale ($319/month). Request a personalized SuperSend pricing quote for your business.