Anonymous
Computer Software, 11-50 employees
“very fair pricing”
Pros
One feature that really delivers is the Waterfall enrichment filter especially when other data providers come up short. The prospect data quality has been consistently strong. I also like the Chrome extension because it lets me keep working directly inside LinkedIn instead of switching back and forth. The interface is decent and the pricing seems reasonable for what you get.
Cons
At times contact details take a little while to load which can slow things down. The Chrome extension also lacks a bulk-selection option for multiple profiles and there still isn't a connector for Aurasell which is the CRM we use.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Marketing and Advertising, 101-500 employees
“Reliable hubspot accuracy”
Pros
The HubSpot integration works really well and the tool is accurate when pulling the information I need.
Cons
The only downside is that it can take a while to load when I need to see the details.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Computer Hardware, 11-50 employees
“Does exactly what it promises”
Pros
This software delivers exactly what it claims to do. It's been a really good tool for us.
Cons
Honestly I don't have anything negative to point out. Everything has been good and we use it regularly now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Food & Beverages, 11-50 employees
“Helpful sync but buggy”
Pros
It's useful for syncing the contacts I find into my CRM system, Pipedrive.
Cons
I noticed it still has a few bugs. It often creates new companies in my CRM because it messes up the company name usually turning it into one long word. I am also limited to syncing people who have a LinkedIn profile so it won't sync other contacts which gets frustrating.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
Bart V.
Small Business, 11-50 employees
“Broken features and overpriced”
Pros
Back when it worked as expected, Surfe was a very useful tool for uploading and syncing LinkedIn contacts into Pipedrive CRM. The integration fit well into the workflow, even if it could be a bit slow and it definitely saved time by cutting out manual data entry.
Cons
A big frustration is that they discontinued a couple of services without any notice or proper documentation in their wiki. LinkedIn message sync is gone and LinkedIn List Export is limited to 100 per day. Contact syncing also needs an extra click whenever the contact is not already in their database. On top of that there is no real support button that works so you are pushed to deal with a bot on the screen instead. Another annoyance is that every click inside it opens a new browser window. Considering all of this the pricing sems far too high for what the service currently provides.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Computer Software, 101-500 employees
“Provide linkedin boost”
Pros
One of the biggest benefits of it is its real-time connection with the CRM and LinkedIn activity. It simplifies lead management, cuts down the time spent on manual data entry and lets me focus much more on outreach instead of admin work.
Cons
Customization is somewhat limited and there are occasional lag issues with performance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Besjan Z.
Small Business, 11-50 employees
“Huge time saver for prospecting”
Pros
It cuts prospecting time by about 90% and is very simple to use.
Cons
A few phone numbers don't work and I'd like to see more local number finders included.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim P.
Small Business, 11-50 employees
“Lead export boosts sales”
Pros
Being able to export leads and contacts straight into my CRM or a CSV file is what makes it so useful for me. It adds real value to data and lead management and that has helped with driving more sales. The initial setup was very simple and when I needed to switch from a personal account to a work account, the support team was responsive and genuinely helpful.
Cons
The only hiccup came when I had to switch from a personal account to a work account since that part of the setup was not as easy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
“User-friendly lead export”
Pros
Exporting leads to the CRM is easy and the platform is very user friendly overall.
Cons
Even though exporting leads is simple, the pricing is still quite expensive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Jim P.
Small Business, 11-50 employees
“Good syncing, weak numbers”
Pros
It keeps my data flowing smoothly across the main platforms I use which really helps simplify my workflow.
Cons
The phone numbers aren't consistently accurate and I really wish that part performed better.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
7
Kosta K.
Small Business, 11-50 employees
“Great crm integration”
Pros
Having the CRM integration alongside the email finder is a real plus.
Cons
Its basic plan doesn't include enough credits for finding emails.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Joaquin S.
Small Business, 11-50 employees
“Useful integrations but inconsistent”
Pros
One thing that works well with it is how it integrates with both Pipedrive and LinkedIn.
Cons
A frustrating part is that it sometimes doesn't load properly and it also isn't supported on LinkedIn's mobile app.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
4
Functionality
5