Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

VA

Vincent A.

Automotive, 500+ employees

More than a year

5.0
April 2019

Flexible platform that saves time

Pros

Right from day one this platform helped make our meetings more efficient and saved us a lot of time. It's simple to customize, update and maintain and we have not needed much IT support at all. The overall flexibility is one of its biggest strengths.

Cons

At this point I have not come across any real downsides. The tool keeps getting new features and updates without us even having to ask and the company's customer-focused approach feels very advanced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

FP

Franck P.

Food Production, 51-100 employees

More than a year

5.0
March 2019

Easy and reliable sales tool

Pros

Touch & Sell has been an efficient solution with a very user friendly, simple interface. The back office is easy to use and the business tracking provides really useful insights. The support team is responsive, helpful and quick to react whenever needed. Getting the solution up and running is simple and customer support is always available if any issues come up.

Cons

Since the solution keeps evolving, I honestly have not run into any faults.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Recreational Facilities and Services, 500+ employees

Less than a year

5.0
March 2019

Offline presentations that impress

Pros

Presenting digital collateral with this has been really helpful for our sales reps because it removes the hassle of searching for and piecing together outdated PDF collections. The interface is very user friendly and it gives customers the impression that the company is modern and forward-thinking. It also works offline and it handles PDFs and multimedia content well.

Cons

One limitation is that it doesn't allow sending an email or cart to multiple email addresses at the same time. It also doesn't let users quickly switch the signature used in emails or carts, the way Microsoft Outlook lets you choose from different signatures. Sometimes I want to send with my personal signature and other times I'd rather use the company's generic customerinfo@companyname.com address so replies don't come back to my own inbox.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10