Total 30 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

T

Taiki

Helselaben AS, 2-9 employees

3.0
August 2021

Impressive team leader

Pros

My project manager was absolutely fantastic from day one

Cons

Poor time management

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

G

Gilbert

Mental Health Platform, 10-49 employees

5.0
August 2021

Users are happy!

Pros

The solution that itCraft developed was warmly welcomed by the end users during the beta-testing process

Cons

Nope

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rob

Iron Mountain Poland, 500-999 employees

5.0
August 2021

Enjoyable!

Pros

Weve really enjoyed being able to take advantage of their different skill sets

Cons

Nil

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Z

Zack

Second Hand Marketplace, 2-9 employees

5.0
August 2021

Great work!

Pros

itCraft proved they are a company that is eager to learn new things and improve their current skills and knowledge

Cons

No headaches

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

J

Julie

Charisma Entertainments, 500-999 employees

4.0
July 2021

With It-craft, you can just feel at ease

Pros

It-craft knows how to add value to our product. They are very flexible and cooperative to adjust your new ideas and thoughts. We felt as if we were working with real team members rather than vendors. We faced minimal issues working with them and even those were addressed promptly and efficiently.

Cons

Not any pertinent issue but at times, we felt difficulty in managing meetings due to different time zones.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

M

Mary

Freshly Bakers Intl., 10-49 employees

5.0
July 2021

We are really happy to get our job done through It-craft

Pros

It-craft would definitely be our choice even for another project. They are methodical, meet timelines, and above all, invest time in your project. They stand out in quality and performance.

Cons

No worries as support and quick response are round the clock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JB

Jimmy B.

Boom Musicals.Inc, 10-49 employees

5.0
July 2021

It-craft adds value to our product.

Pros

Happy to select It-craft for our project. They addressed even the minutest details in a professional manner and ultimately, we ended up with an amazing product at an economical cost.

Cons

Not aware of any as of now.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

Demi

Restaurant Chain, 500-999 employees

5.0
July 2021

It-craft is really good and we acknowledge their superior products

Pros

It was a challenge to find a real good team of software experts and finally, we short-listed It-craft. We are so happy to find them not as vendors but long time partners. We couldn’t have anything better than what was delivered in our budget.

Cons

Nothing specific as far as cons are concerned.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

 

 Holly

Crayons Web Designs, 500-999 employees

5.0
July 2021

Customer Service is very good and efficient

Pros

The work experience with It-craft was wonderful and the delivered software app was just the right fit for our needs. In case of another requirement, It-craft will be our definite choice again.

Cons

Happy to have such good after-sales support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Daniel 

Web Education App, 50-99 employees

4.0
July 2021

Amazing work by It-craft

Pros

It-craft has an amazing team of engineers and experts who are very focused and task-oriented. They not only develop the product but keep on guiding and suggesting to you the possible improvements.

Cons

Really happy with their work, no issues faced so far.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9