
IT Craft Reviews
Total 30 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars23%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Taiki
Helselaben AS, 2-9 employees
“Impressive team leader
Pros
My project manager was absolutely fantastic from day one
Cons
Poor time management
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Gilbert
Mental Health Platform, 10-49 employees
“Users are happy!
Pros
The solution that itCraft developed was warmly welcomed by the end users during the beta-testing process
Cons
Nope
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Rob
Iron Mountain Poland, 500-999 employees
“Enjoyable!
Pros
Weve really enjoyed being able to take advantage of their different skill sets
Cons
Nil
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Zack
Second Hand Marketplace, 2-9 employees
“Great work!
Pros
itCraft proved they are a company that is eager to learn new things and improve their current skills and knowledge
Cons
No headaches
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Julie
Charisma Entertainments, 500-999 employees
“With It-craft, you can just feel at ease
Pros
It-craft knows how to add value to our product. They are very flexible and cooperative to adjust your new ideas and thoughts. We felt as if we were working with real team members rather than vendors. We faced minimal issues working with them and even those were addressed promptly and efficiently.
Cons
Not any pertinent issue but at times, we felt difficulty in managing meetings due to different time zones.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Mary
Freshly Bakers Intl., 10-49 employees
“We are really happy to get our job done through It-craft
Pros
It-craft would definitely be our choice even for another project. They are methodical, meet timelines, and above all, invest time in your project. They stand out in quality and performance.
Cons
No worries as support and quick response are round the clock.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jimmy B.
Boom Musicals.Inc, 10-49 employees
“It-craft adds value to our product.
Pros
Happy to select It-craft for our project. They addressed even the minutest details in a professional manner and ultimately, we ended up with an amazing product at an economical cost.
Cons
Not aware of any as of now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Demi
Restaurant Chain, 500-999 employees
“It-craft is really good and we acknowledge their superior products
Pros
It was a challenge to find a real good team of software experts and finally, we short-listed It-craft. We are so happy to find them not as vendors but long time partners. We couldn’t have anything better than what was delivered in our budget.
Cons
Nothing specific as far as cons are concerned.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Holly
Crayons Web Designs, 500-999 employees
“Customer Service is very good and efficient
Pros
The work experience with It-craft was wonderful and the delivered software app was just the right fit for our needs. In case of another requirement, It-craft will be our definite choice again.
Cons
Happy to have such good after-sales support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel
Web Education App, 50-99 employees
“Amazing work by It-craft
Pros
It-craft has an amazing team of engineers and experts who are very focused and task-oriented. They not only develop the product but keep on guiding and suggesting to you the possible improvements.
Cons
Really happy with their work, no issues faced so far.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9