Total 30 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

D

Draco

SpecK, 2-9 employees

5.0
August 2021

Optimize your business!

Pros

They have an excellent understanding of business processes optimization

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

P

Paul

Healthcare Platform, 2-9 employees

5.0
August 2021

Value for money!

Pros

The initial development was a success, leading to an expansion of the engagement by the client

Cons

Regular check-ins

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

V

Varys

Yumer, 2-9 employees

4.0
August 2021

Quick to adapt!

Pros

Although it didnt match the projected goal, their communication and flexibility were impressive

Cons

System lags sometimes

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

C

Cynthia

Lets Meet, 2-9 employees

5.0
August 2021

Speechless

Pros

Timeliness is a hallmark of their work.

Cons

Passionate lot

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

A

Alan

Simple Food Safety, 2-9 employees

4.0
August 2021

Above and beyond!

Pros

Although it didnt match the projected goal, their communication and flexibility were impressive

Cons

Always a place for improvement in every process

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

K

Kamil

Cosmedica, 10-49 employees

5.0
August 2021

Very competent!

Pros

itCraft is a competent vendor that delivers exactly what they say they will

Cons

Nothing much

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

W

Wohler

LUX Med Tabita, 10-49 employees

5.0
August 2021

Swift action!

Pros

The team provided efficient communication and quick reaction to suggestions

Cons

Nothing

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

W

William

Uniscale, 10-49 employees

4.0
August 2021

Active workers!

Pros

The team synergized with their partner efficiently and effectively

Cons

Some miscommunication

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

B

Burney

IT Company, 1000+ employees

5.0
August 2021

Very patient!

Pros

The team was patient throughout the design process and offered impressive levels of dedication

Cons

Make sure you put it as a deliverable in their side.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tomas

Revolve, 10-49 employees

5.0
August 2021

Open line of communication!

Pros

Every week we had meetings where we discussed what was on the agenda for the coming week

Cons

Far cheaper than other companies

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Albert

Gastro Mix Service, 10-49 employees

5.0
August 2021

As promised

Pros

it Craft completely and entirely brings the quality they promise

Cons

Extremely satisfied

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

Z

Zain

B2B Platform, 2-9 employees

5.0
August 2021

Made us efficient!

Pros

itCraft successfully optimized the system and reduced unfinished tasks

Cons

They are on a good way to be a leader in their field

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Anton

Inter Cars, 500-999 employees

5.0
August 2021

Up to date!

Pros

We were able to observe that during the whole development process and our meetings, we adjusted and improved all our common processes.

Cons

Nothing to say

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Ahsan

Seaber, 2-9 employees

5.0
August 2021

Innovative!

Pros

The system was well-received by stakeholders and employees

Cons

Honestly, its been great working with them

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

K

Krazynski

Deloitte, 500-999 employees

5.0
August 2021

Hired them for their expertise!

Pros

We selected itCraft based on their vast experience in mobile & web based app design and development

Cons

Any mistake that happened, they made sure theyd be fixed right away

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

K

Kobe

Skueeze, 2-9 employees

4.0
August 2021

Decision makers!

Pros

They made informed decisions that uplifted the project

Cons

Couple of delays!

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

A

Andy

Benefit Systems International, 100-499 employees

5.0
August 2021

Open for improvements!

Pros

Eager to learn new things and improve their current skills and knowledge

Cons

Were ecstatic

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Konrad

Nursing Home, 100-499 employees

5.0
August 2021

Understood the vision

Pros

itCraft understood our vision from the very beginning and made technical recommendations based on our business needs

Cons

None

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

J

Justin

Construction Startup, 2-9 employees

5.0
August 2021

Good scans!

Pros

Their code review processes are extremely strong and thorough.

Cons

Must be something but I couldnt find anything

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S

Savannah

Services Marketplace Application, 2-9 employees

4.0
August 2021

They know how to impress!

Pros

Although the agency is large, its senior staff dedicated personal attention to the projects success.

Cons

Somewhat language barrier

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

T

Taiki

Helselaben AS, 2-9 employees

3.0
August 2021

Impressive team leader

Pros

My project manager was absolutely fantastic from day one

Cons

Poor time management

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

G

Gilbert

Mental Health Platform, 10-49 employees

5.0
August 2021

Users are happy!

Pros

The solution that itCraft developed was warmly welcomed by the end users during the beta-testing process

Cons

Nope

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rob

Iron Mountain Poland, 500-999 employees

5.0
August 2021

Enjoyable!

Pros

Weve really enjoyed being able to take advantage of their different skill sets

Cons

Nil

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Z

Zack

Second Hand Marketplace, 2-9 employees

5.0
August 2021

Great work!

Pros

itCraft proved they are a company that is eager to learn new things and improve their current skills and knowledge

Cons

No headaches

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

J

Julie

Charisma Entertainments, 500-999 employees

4.0
July 2021

With It-craft, you can just feel at ease

Pros

It-craft knows how to add value to our product. They are very flexible and cooperative to adjust your new ideas and thoughts. We felt as if we were working with real team members rather than vendors. We faced minimal issues working with them and even those were addressed promptly and efficiently.

Cons

Not any pertinent issue but at times, we felt difficulty in managing meetings due to different time zones.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

M

Mary

Freshly Bakers Intl., 10-49 employees

5.0
July 2021

We are really happy to get our job done through It-craft

Pros

It-craft would definitely be our choice even for another project. They are methodical, meet timelines, and above all, invest time in your project. They stand out in quality and performance.

Cons

No worries as support and quick response are round the clock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JB

Jimmy B.

Boom Musicals.Inc, 10-49 employees

5.0
July 2021

It-craft adds value to our product.

Pros

Happy to select It-craft for our project. They addressed even the minutest details in a professional manner and ultimately, we ended up with an amazing product at an economical cost.

Cons

Not aware of any as of now.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

Demi

Restaurant Chain, 500-999 employees

5.0
July 2021

It-craft is really good and we acknowledge their superior products

Pros

It was a challenge to find a real good team of software experts and finally, we short-listed It-craft. We are so happy to find them not as vendors but long time partners. We couldn’t have anything better than what was delivered in our budget.

Cons

Nothing specific as far as cons are concerned.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

 

 Holly

Crayons Web Designs, 500-999 employees

5.0
July 2021

Customer Service is very good and efficient

Pros

The work experience with It-craft was wonderful and the delivered software app was just the right fit for our needs. In case of another requirement, It-craft will be our definite choice again.

Cons

Happy to have such good after-sales support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Daniel 

Web Education App, 50-99 employees

4.0
July 2021

Amazing work by It-craft

Pros

It-craft has an amazing team of engineers and experts who are very focused and task-oriented. They not only develop the product but keep on guiding and suggesting to you the possible improvements.

Cons

Really happy with their work, no issues faced so far.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9