Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Food & Beverages,, 51-100 employees

More than a year

5.0
June 2024

Excellent tool for supply/demand planning

Pros

New Horizon helped us resolve our forecasting challenges. We previously struggled with efficient forward planning and scenario analysis. It has also addressed our manual PO planning issues as we can now review suggested orders based on current demand, forecasted sales, SS targets and vendor minimums. This has significantly cut down the time spent issuing POs.

Cons

The system does not account for shelf life.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Chris

Food & Beverages,, 500+ employees

More than a year

5.0
March 2024

It really gave us the solution we needed

Pros

I really appreciate the tools maintenance feature. We deal with frequent transitions and changes with our customers and this provides a quick solution to link items together and prevent us from ordering something during certain periods. This eliminates the need to manually note it down and remember to remove it from an order. This has saved our team a considerable amount of time compared to our previous system.

Cons

Only issue I would mention is with ordering slow-moving items. The tool does an excellent job recommending orders for 98% of the items we work with but for the very slow-moving items, we often have to manually add them to the orders.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

B

Bill

Food Production,, 101-500 employees

Less than 6 months

5.0
May 2020

top choice for mid size businesses

Pros

The software is extremely user friendly as it operates on an Excel-like platform, making it easy to export and manipulate data when needed. The transition from our old Demantra software was one of the smoothest I have experienced, it only took about 30 days and was mostly handled in the background while still using the current software. The customer service from the implementers was outstanding, they were quick to customize the software to meet our needs and made changes almost immediately, often within the same day.

Cons

It's a bit slower than Demantra, though it becomes less noticeable once you get accustomed to the speed. This slower speed is compensated by the sheer amount of data that New Horizon can manage, which contributes to the slower performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

JAMES

Consumer Goods,, 500+ employees

Less than 6 months

5.0
May 2020

Easy and efficient

Pros

It is hosted on the cloud so there's no need to maintain a server or database. The tool's Excel like interface is popular with our users, who love how easily they can export to Excel. I also appreciate that everything can be managed from a single worksheet making the process much more streamlined.

Cons

The only downside is that it takes a little longer to open the worksheets. However as mentioned earlier, you can do everything from a single worksheet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9