Ace Reviews

“Great modern, browser-based collection software platform

Pros

The flexibility to customize and integrate via API is impressive.

Cons

Migrating data from other systems and mapping it can feel tiresome.

“The best app for debt collection management

Pros

No matter how many ways you need to adapt for debt collection, Ace has got your back. It can be set up in virtually every way possible to help you achieve your goals. I have been using this software and have worked with small as well as large organizations with ease. Managing hundreds of clients is no longer an issue, and it automates a lot of your work so that hiring dedicated employees is useless. There are so many other features, and I would love to explore them further.

Cons

It would be a stretch to call it a con, but the system is a bit difficult to get a grasp of. There are a lot of features that need more attention to be implemented properly, and then the training is long as well. However, this part of the software is more of an expected hurdle than an unexpected one. A piece of software this advanced definitely needs extra effort from the user to bear fruit. Once you set up everything in detail, youd honestly see the benefits pretty soon.

“Interprose Ace

Pros

It has a sleek design, and I can view all essential data on one screen. The use of icons to highlight important alerts is skillful.

Cons

Currently, I don't see any drawbacks. As I continue to use it, I expect there will be suggestions for improvements.

“ACE Software is the best on the market

Pros

I appreciate that we can manage and tailor many options within ACE to suit our needs, such as reporting, correspondence, workflows, and jobs.

Cons

I couldn't set up our own mapping for importing return check data, but Interprose arranged it for us outside of ACE.

“Amazing Company!

Pros

Interprose's team is exceptional from client engagement through to daily operations. Their support is always timely, and they frequently update their software. Switching to them was the right choice for me!

Cons

They address non-functioning features or needed additions every month through updates.

“You'll need to wear sunglasses (the future's so bright)

Pros

The system's architecture allows us to make decisions at the consumer level rather than just at the debt level. This is crucial for managing medical debt bundles effectively through our internal database. ACE supports our system flow and adhoc reporting needs perfectly.

Cons

The trade-off for flexibility is complexity. Since we don't have full-time IT staff, we're slower to adopt changes. Although the wider range of plug-in interfaces is excellent, it's taking us some time to implement due to our small size.

“Thorough Planning!!!

Pros

Moving from our outdated proprietary system to this software allows us to directly align with our business needs, significantly boosting our team's efficiency and revenue.

Cons

Since we're still in the planning phase, I can't point out any dislikes at this time. The functionality seems significantly better than our current system.

“If your looking for a great collection system at any level let me tell you why ACE is your answer

Pros

This software is intuitive at every level, enhancing our collection efforts. Beyond debt collection, it's invaluable during legal processes, enabling us to automate legal correspondence and adhere to state-specific regulations. ACE empowers us with detailed case management, judgments, garnishments, and robust reporting capabilities for both productivity tracking and client transparency. Plus, the continuous updates and comprehensive training make it a game-changer for us!

Cons

The trust accounting on the small business platform could be improved. That's the only negative I have about this software.

“Sample Review

Pros

The marketing presentation by team effectively showcased the product's capabilities and potential cost savings.

Cons

You can accelerate the conversion time.

“IMPRESSIVE

Pros

This is the finest system I have ever used. its the finest system of any agency that I had to audit for the bank.

Cons

The only thing I can make a stretch in being a thing that I "like least" could be the setup time.

“Personal favorite

Pros

We love its features. It is very user friendly and extremely useful for us.

Cons

Nothing.

“WOW

Pros

ACE is the best software we have tried. For the pricing, it offers outstanding features.

Cons

None.

“Full marks for this software

Pros

ACE has made our work life so much easier. It is easy to navigate and handle. Reporting tools are great.

Cons

I didnt find any negative thing about this software.

“Excellent for Collection

Pros

ACE has crossed all our expectations honestly. The performance is great and we have been using it for a long time now. The best software for us.

Cons

Honestly, nothing. I love it way too much.

“Good product, can do better though

Pros

ACE is reliable and comparatively cheaper than competitors. The software also has so many cool features.

Cons

Customer support is extremely slow. Updates arent always good and are sometimes complicated.

“its ok

Pros

The user interface is quite friendly. The features are easy to understand and use.

Cons

The features are not up to the mark. Other substitutes are available.

“WebAR review

Pros

It's very intuitive and easily customizable to meet our requirements. The customer service is excellent, and I particularly love the work lists, which we didn't have with our previous solution.

Cons

It functions more as a third-party collection tool, whereas we're not a third-party collection agency.

“Bad experience

Pros

Accounts can be pulled into excel easily.

Cons

The software is supposed to save time but with the number of clicks, while performing certain tasks, the time only gets wasted. Reports are literally never accurate.

“great

Pros

I have had a great experience. The software has very useful features.

Cons

its a bit slow for its price.

“Excellent

Pros

It automatically updates the account applies for the payment and/or updates all credit bureau reporting. The best thing about ACE is the automated payments system allows my debtors to login and make partial payments, payment-in-full, or simply dispute their account.

Cons

No cons.