Ace

Ace

12 Reviews

ACE streamlines debt collection processes, automates tasks, and provides essential tools for managing accounts. Robust features such as account bundling, custom payment plans, judgement tracking, and report automation make up for the slow customer service. ACE is an efficient and accurate software to optimize financial management processes.

Ace Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

Ace is an open-API accounting tool that is based on the cloud, and it is designed for large-scale business organizations, as well as small to medium-scale enterprises (SMEs). This tool has been developed following a robust modular approach which is fairly different than the typical modular techniques. Typically, the software tools are developed in the form of different segments that perform their respective functionality. However, as signified earlier, Ace follows a different approach, where Ace is a base tool that offers the entire functionality of a modern day’s accounting software; however, its performance and functionality can be supported by various add-ons such as AceLot, X-ise, and offLine. The software is basically a desktop tool that is supported by both Windows and MacOS.

Ace packs various robust features in it such as account building, automated processes, customized payment plans, client’s contact details storage features, and open office letter templates that can be utilized to write customized e-mail, messages, and also to post invoices. The software can also be linked with SQL database to store and utilize the information.

Price: The price of this tool varies vastly with respect to its application, however, its starts from $975/month.

Support: Tech support can be accessed by tickets, email, phone, live support, and training.

USP: The development team of Ace has packed the tool with various innovative features such as “automated SQL database backups” and “automated file handling and management” which is not common in such tools.

Product Advantage: The software is very easy to implement and utilize. Furthermore, minor.

Product Limitations: The user interface of the software is very outdated, and it does not appear modern by today’s standards.

Ace Reviews

Overall Rating

4.3

12 Reviews

Rating Distribution

5

star

6

4

star

4

3

star

1

2

star

1

1

star

0

Oct 15, 2022

The best app for debt collection management

Mark M.

Financial Services

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

No matter how many ways you need to adapt for debt collection, Ace has got your back. It can be set up in virtually every way possible to help you achieve your goals. I have been using this software and have worked with small as well as large organizations with ease. Managing hundreds of clients is no longer an issue, and it automates a lot of your work so that hiring dedicated employees is useless. There are so many other features, and I would love to explore them further.

Cons

It would be a stretch to call it a con, but the system is a bit difficult to get a grasp of. There are a lot of features that need more attention to be implemented properly, and then the training is long as well. However, this part of the software is more of an expected hurdle than an unexpected one. A piece of software this advanced definitely needs extra effort from the user to bear fruit. Once you set up everything in detail, youd honestly see the benefits pretty soon.

Nov 11, 2020

IMPRESSIVE

Mark M

Managing Partner

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Pros

This is the finest system I have ever used. its the finest system of any agency that I had to audit for the bank.

Cons

The only thing I can make a stretch in being a thing that I "like least" could be the setup time.

Oct 22, 2020

Personal favorite

Colin D

Controller

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

Pros

We love its features. It is very user friendly and extremely useful for us.

Cons

Nothing.

Oct 13, 2020

WOW

Robert

Analyst

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

Pros

ACE is the best software we have tried. For the pricing, it offers outstanding features.

Cons

None.

Jul 16, 2020

Full marks for this software

EVIE C

VP OPS AND SALES

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

ACE has made our work life so much easier. It is easy to navigate and handle. Reporting tools are great.

Cons

I didnt find any negative thing about this software.

Jul 16, 2020

Excellent for Collection

FRANK

COMPLETE CONNECTION SOLUTIONS

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

Pros

ACE has crossed all our expectations honestly. The performance is great and we have been using it for a long time now. The best software for us.

Cons

Honestly, nothing. I love it way too much.

Jun 16, 2020

Good product, can do better though

Jason R

Collections Manager

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Pros

ACE is reliable and comparatively cheaper than competitors. The software also has so many cool features.

Cons

Customer support is extremely slow. Updates arent always good and are sometimes complicated.

Dec 17, 2019

its ok

Eva M

HR head

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

Pros

The user interface is quite friendly. The features are easy to understand and use.

Cons

The features are not up to the mark. Other substitutes are available.

Jul 16, 2019

Bad experience

Stephanie

Director of Revenue Recovery

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

Pros

Accounts can be pulled into excel easily.

Cons

The software is supposed to save time but with the number of clicks, while performing certain tasks, the time only gets wasted. Reports are literally never accurate.

Jun 18, 2019

great

linda

assistant

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Pros

I have had a great experience. The software has very useful features.

Cons

its a bit slow for its price.

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