Last Updated
Overview
ACE streamlines debt collection processes, automates tasks, and provides essential tools for managing accounts. Robust features such as account bundling, custom payment plans, judgement tracking, and report automation make up for the slow customer service. ACE is an efficient and accurate software to optimize financial management processes.
Overall Rating
Based on 37 users reviews
4.4
Rating Distribution
Positive
86%
Neutral
14%
Negative
0%
Starting Price
Custom
Ace Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
What is Ace?
Overview
Ace is an open-API accounting tool that is based on the cloud, and it is designed for large-scale business organizations, as well as small to medium-scale enterprises (SMEs). This tool has been developed following a robust modular approach which is fairly different than the typical modular techniques. Typically, the software tools are developed in the form of different segments that perform their respective functionality. However, as signified earlier, Ace follows a different approach, where Ace is a base tool that offers the entire functionality of a modern day’s accounting software; however, its performance and functionality can be supported by various add-ons such as AceLot, X-ise, and offLine. The software is basically a desktop tool that is supported by both Windows and MacOS.
Ace packs various robust features in it such as account building, automated processes, customized payment plans, client’s contact details storage features, and open office letter templates that can be utilized to write customized e-mail, messages, and also to post invoices. The software can also be linked with SQL database to store and utilize the information.
Price: The price of this tool varies vastly with respect to its application, however, its starts from $975/month.
Support: Tech support can be accessed by tickets, email, phone, live support, and training.
USP: The development team of Ace has packed the tool with various innovative features such as “automated SQL database backups” and “automated file handling and management” which is not common in such tools.
Product Advantage: The software is very easy to implement and utilize. Furthermore, minor.
Product Limitations: The user interface of the software is very outdated, and it does not appear modern by today’s standards.
Pros And Cons of Ace
Pros
Integrates third-party software to automate debt collection efficiently
Offers a modern, intuitive interface with remote access
Provides monthly updates with new features to enhance its robust feature set
Cons
Migrating data from other systems and mapping it can feel tiresome
Completely web-based software requires an internet connection to access accounts
Ace Reviews
Total 37 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars32%
3
Stars11%
2
Stars3%
1
Stars0%
Share your experience
Telecommunications, 11-50 employees
More than a year
“Great modern, browser-based collection software platform”
Pros
The flexibility to customize and integrate via API is impressive.
Cons
Migrating data from other systems and mapping it can feel tiresome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
“The best app for debt collection management”
Pros
No matter how many ways you need to adapt for debt collection, Ace has got your back. It can be set up in virtually every way possible to help you achieve your goals. I have been using this software and have worked with small as well as large organizations with ease. Managing hundreds of clients is no longer an issue, and it automates a lot of your work so that hiring dedicated employees is useless. There are so many other features, and I would love to explore them further.
Cons
It would be a stretch to call it a con, but the system is a bit difficult to get a grasp of. There are a lot of features that need more attention to be implemented properly, and then the training is long as well. However, this part of the software is more of an expected hurdle than an unexpected one. A piece of software this advanced definitely needs extra effort from the user to bear fruit. Once you set up everything in detail, youd honestly see the benefits pretty soon.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Law Practice, 1-10 employees
“Sample Review”
Pros
The marketing presentation by team effectively showcased the product's capabilities and potential cost savings.
Cons
You can accelerate the conversion time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Ace offer an API?
Yes, Ace does offer an API.
Who are the typical users of Ace?
Ace's typical users include in-house collection departments, collection agencies, property management firms, and government organizations.
Who does Ace integrate with?
The software integrates with: KISS, Atunely, BillingTree, Repay, ezpay365, and Revspring.
What languages does Ace support?
Ace supports English.
Does Ace have an app?
No, Ace is fully web-based software accessible via web browser.
How much does Ace cost?
Ace pricing is based on individual needs and requirements, you can contact us for more information.