ACE streamlines debt collection processes, automates tasks, and provides essential tools for managing accounts. Robust features such as account bundling, custom payment plans, judgement tracking, and report automation make up for the slow customer service. ACE is an efficient and accurate software to optimize financial management processes.

Ace Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

What is Ace?

Overview

Ace is an open-API accounting tool that is based on the cloud, and it is designed for large-scale business organizations, as well as small to medium-scale enterprises (SMEs). This tool has been developed following a robust modular approach which is fairly different than the typical modular techniques. Typically, the software tools are developed in the form of different segments that perform their respective functionality. However, as signified earlier, Ace follows a different approach, where Ace is a base tool that offers the entire functionality of a modern day’s accounting software; however, its performance and functionality can be supported by various add-ons such as AceLot, X-ise, and offLine. The software is basically a desktop tool that is supported by both Windows and MacOS.

Ace packs various robust features in it such as account building, automated processes, customized payment plans, client’s contact details storage features, and open office letter templates that can be utilized to write customized e-mail, messages, and also to post invoices. The software can also be linked with SQL database to store and utilize the information.

Price: The price of this tool varies vastly with respect to its application, however, its starts from $975/month.

Support: Tech support can be accessed by tickets, email, phone, live support, and training.

USP: The development team of Ace has packed the tool with various innovative features such as “automated SQL database backups” and “automated file handling and management” which is not common in such tools.

Product Advantage: The software is very easy to implement and utilize. Furthermore, minor.

Product Limitations: The user interface of the software is very outdated, and it does not appear modern by today’s standards.

Ace Reviews

Overall Rating

4.4

37 Reviews

Rating Distribution

5

star

(20)

4

star

(12)

3

star

(4)

2

star

(1)

1

star

November 2023

Great modern, browser-based collection software platform

Michael

Telecommunications

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The flexibility to customize and integrate via API is impressive.

Cons

Migrating data from other systems and mapping it can feel tiresome.

October 2022

The best app for debt collection management

Mark M.

Financial Services

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

No matter how many ways you need to adapt for debt collection, Ace has got your back. It can be set up in virtually every way possible to help you achieve your goals. I have been using this software and have worked with small as well as large organizations with ease. Managing hundreds of clients is no longer an issue, and it automates a lot of your work so that hiring dedicated employees is useless. There are so many other features, and I would love to explore them further.

Cons

It would be a stretch to call it a con, but the system is a bit difficult to get a grasp of. There are a lot of features that need more attention to be implemented properly, and then the training is long as well. However, this part of the software is more of an expected hurdle than an unexpected one. A piece of software this advanced definitely needs extra effort from the user to bear fruit. Once you set up everything in detail, youd honestly see the benefits pretty soon.

December 2020

Interprose Ace

Bruce

Legal Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It has a sleek design, and I can view all essential data on one screen. The use of icons to highlight important alerts is skillful.

Cons

Currently, I don't see any drawbacks. As I continue to use it, I expect there will be suggestions for improvements.

December 2020

ACE Software is the best on the market

Tracie

Retail

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I appreciate that we can manage and tailor many options within ACE to suit our needs, such as reporting, correspondence, workflows, and jobs.

Cons

I couldn't set up our own mapping for importing return check data, but Interprose arranged it for us outside of ACE.

December 2020

Amazing Company!

Michael

Banking

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Interprose's team is exceptional from client engagement through to daily operations. Their support is always timely, and they frequently update their software. Switching to them was the right choice for me!

Cons

They address non-functioning features or needed additions every month through updates.

December 2020

You'll need to wear sunglasses (the future's so bright)

Bonnie

Accounting

Ease of use

4

Value for money

8

Customer Support

10

Functionality

4

Pros

The system's architecture allows us to make decisions at the consumer level rather than just at the debt level. This is crucial for managing medical debt bundles effectively through our internal database. ACE supports our system flow and adhoc reporting needs perfectly.

Cons

The trade-off for flexibility is complexity. Since we don't have full-time IT staff, we're slower to adopt changes. Although the wider range of plug-in interfaces is excellent, it's taking us some time to implement due to our small size.

December 2020

Thorough Planning!!!

Rick

Financial Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Moving from our outdated proprietary system to this software allows us to directly align with our business needs, significantly boosting our team's efficiency and revenue.

Cons

Since we're still in the planning phase, I can't point out any dislikes at this time. The functionality seems significantly better than our current system.

December 2020

If your looking for a great collection system at any level let me tell you why ACE is your answer

Amy

Law Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

This software is intuitive at every level, enhancing our collection efforts. Beyond debt collection, it's invaluable during legal processes, enabling us to automate legal correspondence and adhere to state-specific regulations. ACE empowers us with detailed case management, judgments, garnishments, and robust reporting capabilities for both productivity tracking and client transparency. Plus, the continuous updates and comprehensive training make it a game-changer for us!

Cons

The trust accounting on the small business platform could be improved. That's the only negative I have about this software.

December 2020

Sample Review

Dennis

Law Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The marketing presentation by team effectively showcased the product's capabilities and potential cost savings.

Cons

You can accelerate the conversion time.

November 2020

IMPRESSIVE

Mark M

Managing Partner

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Pros

This is the finest system I have ever used. its the finest system of any agency that I had to audit for the bank.

Cons

The only thing I can make a stretch in being a thing that I "like least" could be the setup time.