Prophet CRM Reviews

“Thumbs up on Prophet

Pros

I think the basic features and functionality are very intuitive. Also, customer service has been outstanding, always providing timely and helpful support.

Cons

This is a very comprehensive tool, which is good. The further I go, the more assistance I need, but the assistance is good.

“Easy to use- effective

Pros

It is very user-friendly and I can efficiently populate data into Excel spreadsheets. It offers good value, and the support has been excellent, always ready to assist with any issues.

Cons

It tends to crash Outlook. Its back-end system is finicky and errors out... can be unstable.

“Prophet CRM User

Pros

It integrates with MS Outlook. The saved views feature is great, the filtering options are excellent, and linking emails to opportunities is very helpful. Plus, having a phone app is a convenient bonus.

Cons

"Rows" defaults to 100. It should show all. Some info is hard to find without instruction. It should have a smart Google Maps feature integrated into a travel planner that sets the most efficient meeting times within a sales trip.

“Serviceable

Pros

This product is set up to integrate with our email and account management system. However, I find it rather slow to load and navigate, and I would prefer to see larger overviews of our entire pipeline on a central screen.

Cons

The loading time is quite frustrating, especially considering we manage over 1000 clients.

“Software sucks

Pros

I find absolutely nothing beneficial about it; there are too many conflicts with other programs. This lack of compatibility makes it more of a hassle than a help.

Cons

Everything, there are too many conflicts with other programs.

“Prophet CRM Review

Pros

It is very easy to import and export contacts when making changes. This feature is especially useful for keeping our contact list up-to-date and ensuring seamless transitions.

Cons

The Company module and the Contact module being separate creates double work at times.

“SPL Review

Pros

This flexibility makes it a valuable tool that can adapt to our unique business needs. I appreciate how nimble the product is, allowing us to customize it for our specific usage.

Cons

I do not have any complaints about this product.

“Do not use

Pros

This CRM is unintuitive, slow, and clunky. Sales personnel will hate and dread using it due to these shortcomings.

Cons

Overall, it's frustrating, being slow and unintuitive, it significantly hampers our sales process.

“My Review

Pros

I am still in the process of learning the software, so I don't yet know which feature will be the most beneficial to me. As I become more familiar with it, I hope to discover its full potential.

Cons

I like step-by-step instructions that pertain directly to me, and I don't have that.