AvidXchange Reviews

“not recommended in its current format and capacity.

Pros

It is pretty easy to access and verify billing information.

Cons

It is poorly managed.

“Great Software

Pros

Having all invoices in one place makes it very user-friendly.

Cons

Its frustrating that I cannot delete an invalid invoice.

“Easy to Use Software

Pros

The ease of viewing and approving invoices has been tremendously helpful.

Cons

I could never figure out how to receive live-time notifications.

“Avid for All!

Pros

Uploading or sending invoices to AVID takes less than 24 hours. The invoicing history is always available, going back more than a year, which is quite helpful. The header and distribution lines are easy to work with. The coding process is painless as the codes pull from our chart of accounts. Saving and approving invoices is a simple task.

Cons

The invoice feed does not separate invoices per property. They are all mixed together and cannot be organized on our end. This makes it difficult when coding based on one chart of accounts and then having to switch to another for the next invoice from a different property. Additionally, changing the header dollar amount line does not reflect in the line item which requires an extra step to adjust the amount in multiple places, adding time to coding.

“Efficient and easy to use process

Pros

The overall system is extremely user friendly and easy to navigate. I also like its integration with MRI which helps us reduce paper usage. Additionally, searching for old invoices is also not a hassle.

Cons

The wait times for customer service can vary depending on whether you call or use the online function.

“Easy to use platform for AP

Pros

Avid makes coding and approving invoices is hassle free task now and the search feature for finding invoices is user friendly and provides quick access to historical information.

Cons

I have not faced any trouble with Avid. I have used it at multiple companies I have worked for, and whenever I find out they use Avid for AP, I am pleased because I know it will be easy to use.

“Easy to use but wish I had more access

Pros

The platform is easy to navigate and searching for what I need is a troublesome process. Entering AP is hassle free.

Cons

Well I am not a fan of having to email AP to be entered. I would prefer to be able to upload it myself and have it readily available. Alternatively, having the option to upload AP directly to Avid when its urgent would be helpful. I also do not have as much access in Avid compared to other AP platforms which can be frustrating when I need to make changes to an invoice. For example, if the amount was entered incorrectly, I have to comment and wait for someone to change it instead of being able to change it myself immediately.

“Ease of Avid use

Pros

Being able to set up workflows for other departments to handle their invoices and attach receipts when necessary is very helpful. Having project codes already input for accruing invoices saves time.

Cons

When entering a new supplier, we first need to enter it into another tool, Blackbaud, to create a user, and then recreate it again in Avid. It would be helpful to have a partnership between the two platforms.

“AvidXchange

Pros

The softwares ease of use and self-explanatory nature are what I love about it. They have made sure the experience is smooth, even for newbies. Maneuvering through the software is also not a hassle.

Cons

Currently, I dont have any cons for Avid. It has been very user-friendly.

“Avid Review

Pros

It improves our organizing ways and facilitates bill backs.

Cons

Sometimes, when emailing an invoice it does not always upload.

“I love Avid!

Pros

The ability to email an invoice from anywhere is fantastic!

Cons

I dislike not being able to edit the invoice once its been uploaded but I think I may be blocked from doing so.

“Lower level Avid user

Pros

The process is simplified, and multiple people can review workflows.

Cons

The system automatically assigns buildings to users and I am unable to add onto the building code without contacting an administrator to be added to the workflow.

“Full Featured Software

Pros

Everything is tracked in one place. Need a receipt? It is right there. Curious about staff travel expenses? Find it easily. Wondering if that invoice was paid? Get the answer quickly.

Cons

Like any new system it takes some time to overcome the learning curve.

“Easy to use for a non-numbers person

Pros

I like how user friendly it is even for individuals without an accounting background or those who do not frequently use accounting functions. The softwares ease of use is top-notch.

Cons

There is nothing wrong with it. It is really a good program that has been very easy to use and saves us a lot of time.

“Great product and service

Pros

Its easy to use and allows for quick tracking of the documents you are looking for.

Cons

I have no complaints or issues with this company or product.

“Not a big fan of Avid Pay

Pros

Paying vendors using Avid Pay is the simplest and the best.

Cons

Most of the time, payments are not processed promptly, and vendors frequently call to inquire about the status of their payment.

“Stay Away from Avid

Pros

I can use direct deposit through the online system although it does not always function perfectly.

Cons

The customer support is terrible, and the fees are high. They repeatedly place holds on payments, causing unnecessary delays.

“AvidXchange review

Pros

This accounting software is exceptionally user-friendly and accurate for processing invoices.

Cons

I do not have any concerns or dislikes.

“Great payment options for vendors & ease of use for the company!

Pros

AvidXchange offers various payment options to vendors, which I love.

Cons

Honestly, there is nothing I do not like about it. I have not come across any issues so far.

“AdvidXchange

Pros

Vendors have the ability to send their own invoices, making my job easier.

Cons

Well honestly I never encountered any issues with this.