BILL (formerly Bill.com) Reviews

Pros

It's ideal for managing invoicing, accelerating payment processes, and seamlessly integrating with accounting software.

Cons

The pricing is based on users rather than accounts, which can become costly if multiple people need access.

Pros

Bill is relatively direct to set up. While not the most aesthetically pleasing, its functionality is reliable.

Cons

The app is adequate; it gets the job done, but it's not as direct as some of its competitors.

Pros

Thanks to Bill.com, I no longer have to worry about lost or forgotten invoices it prompts clients about outstanding payments.

Cons

Setting up my account initially was a bit challenging. The first invoice payment took several weeks to process, which almost made me give up. However, the issue was eventually resolved, and it has been working smoothly for me since.

Pros

Its user-friendly interface and pleasing aesthetics are crucial for me.

Cons

Integrating this with Xero in our company hasn't been seamless; there are issues with duplication.

Pros

Some clients use Bill for paying our invoices, and the process is remarkably direct. Setup was quick, and it has been hassle-free since then, much like a smooth flight where everything goes as expected.

Cons

On days with heavy usage, the interface isn't as fast as it is on lighter days.

Pros

Setting up Bill.com is simple and incredibly intuitive.

Cons

Bill.com has become quite pricey over the past 6 years!

Pros

This online bill payment portal is effortless to navigate, offering all the tools necessary for tracking bills effectively. Moreover, its interface is visually appealing.

Cons

I honestly can't think of anything that bothers me about Bill.

Pros

What stands out to me are the simplicity of navigation and the streamlined approval processes within our organization. I also like how the software learns from invoices, applying that knowledge to code future invoices.

Cons

One enhancement I'd suggest is the option to employ people to analyze very large and intricate bills.

Pros

As a controller, BILL significantly reduces my workload and the headaches associated with paper-based processes. It's a forward-looking automation tool that boosts an AP clerk's productivity tenfold.

Cons

BILL is somewhat costly, and while it's not a comprehensive solution, you often need to use it integrated with other solutions, which can drive up costs.

Pros

The initial setup and subsequent use of Bill.com are both remarkably uncomplicated. Submitting payments is a breeze.

Cons

It offers fewer functions and tools and lacks the transparency of its competitors, but it still gets the job done.

Pros

I like the flexibility to issue payments via bank account or credit card with swift processing times. Bill's pricing is competitive compared to other options we've considered.

Cons

Virtual card payments aren't my favorite. Also, Bill has occasionally connected me with vendors who aren't the ones I entered, indicating room for improvement in network connections.

Pros

We utilize multiple software solutions for comprehensive accounting for clients. Bill.com excels in its seamless integration capabilities with other software. It simplifies invoicing for our clients and streamlines vendor invoice processing, leveraging IVA for efficient data capture. The payment processing features in Bill.com are particularly noteworthy for their variety and cost-effectiveness, allowing us to initiate single or scheduled payments for vendors.

Cons

The reporting in BILL hasn't met my expectations. We have to manually adjust all data to extract the needed Excel files. There's a need for better report design, as the current templates are very basic and lack design features. They should focus more on improving design and reporting.

Pros

BILL simplifies the entire invoicing and payment process for me. It accelerates the billing life cycle, thanks to efficient workflows and automations, enabling me to dedicate more time to strategizing for the future of the companies I assist.

Cons

While BILL has been good, there are updates that could make things more relevant and easier. For instance, when a check is automatically voided after 90 days, it uses the original payment date instead of the void date, potentially causing reporting issues when integrated with QBO.

Pros

Processing ease, streamlined approval workflows, and efficient payment initiation via ACH are standout features of Bill.com.

Cons

Accessing the tool is direct, and integrating it with other applications is easy.

Pros

Its intuitive interface and well-designed dashboard make tasks direct and efficient.

Cons

It can get expensive for smaller businesses needing multiple users.

Pros

We rely on BILL (Bill.com) for invoice processing, payments, and vendor management. It enables us to ensure timely payments and efficient vendor management. The AI-driven invoice recognition is particularly beneficial, and it's easy to enter, track, and apply payments to bills. The availability of comprehensive reports and flexible payment methods, including E-payment and Wire, enhances our operational efficiency.

Cons

Sometimes, I encounter issues when connecting vendors to E-payment or Wire payment. Technical support is only available via chat. Sync errors should provide more detailed information on the cause. Apart from these issues, if any arise in the future, I can update this review.

Pros

User-friendly with an easy setup process, Bill.com enhances the efficiency of bill payments.

Cons

It's slightly costly for small businesses.

Pros

This product is ideal for companies handling large volumes of invoices, offering robust tracking and significant time savings in QuickBooks bookkeeping for AP.

Cons

This product becomes more expensive if you process fewer than 20 payments per month compared to something like Milio (integrated into QuickBooks Online).

Pros

The inbox feature for bills and seamless payments to vendors are standout qualities of Bill.com that we find invaluable.

Cons

A dark mode for Bill.com would be helpful. Sometimes, the inbox isn't up to date, especially when two people are entering bills concurrently, increasing the likelihood of duplicates.

Pros

The automation and default settings have improved significantly. The sync function with QB & Sage Intacct is reliable, minimizing duplicate efforts. The platform's security measures for users and banking information are robust, and the note functionality is excellent for internal communication and record-keeping. Customer support is consistently reliable.

Cons

The reporting capabilities are definitely lacking. Generating filtered reports is limited and cumbersome. I often end up running extensive reports when I only need the history of a single vendor. While the sync function works well when it operates smoothly, sync errors can be quite complex. Sometimes, support doesn't fully grasp what I'm trying to achieve, suggesting varying levels of experience with the product.