BILL (formerly Bill.com) Reviews

Pros

It's incredibly user-friendly, streamlining the process of eliminating paper checks and manually processing wires and ACH payments.

Cons

The expenses, integrating it with our ERP system (Netsuite), handling inventory prepayments and three-way match transactions were challenging.

Pros

What appeals most to me is its directness and user-friendly design.

Cons

When you receive an invoice via email, you often need to adjust some fields. The AI automation for this feature isn't always accurate and could use improvement.

Pros

BILL stands out for its simplicity and transparency, making it my top recommendation for business software needs!

Cons

Currently, I haven't experienced anything negative. My experience with this has been excellent.

Pros

Managing client billing using BILL is impressively direct.

Cons

It feels a bit outdated. Navigating it can be somewhat complicated, and the user experience could use an update.

Pros

BILL’s Accounts Payable & Receivable feature is seriously impressive. It’s direct, accurate, and gets the job done without any of the usual hassle.

Cons

I don't have any complaints about BILL. It's truly impressive.

Pros

The accounting and invoicing features are particularly appealing to me.

Cons

I haven't faced any issues with the software, it does the job perfectly for me.

Pros

Despite not being part of the Accounting Team, I find the BILL website and mobile app indispensable for reconciling my business credit card (Divvy Card). Compared to other systems, I like the ease of checking available amounts, company budgets, and the option to request funds directly from the app.

Cons

So far, I haven't experienced any problems with BILL or my Divvy Card setup. I'm meticulous about my budget and keeping track of invoices and receipts. The automatic transaction reconciliation feature is a plus, even though it can initially seem overwhelming, It is the preferred option for me.

Pros

BILL's simplicity makes it a standout choice! Its comprehensive features consolidate numerous tasks into one platform. Customer service has also been consistently helpful whenever I've needed support.

Cons

Personally, I haven't had any issues using BILL so far, and I don't foresee that changing.

Pros

Unfortunately, I haven't found anything positive to say about this platform.

Cons

I believe this company has some of the worst customer service in the payment processing industry. I strongly recommend using almost any other service provider.

Pros

From creating invoices to managing them, BILL handles everything efficiently, including payment processing, making it an excellent choice for small business accounting.

Cons

It has effectively managed our unique business accounting requirements without any issues. So we ain't complaining.

Pros

Syncing it with Quickbooks Desktop is smooth, and sending invoices and paying vendors is really convenient.

Cons

Occasionally, there were synchronization issues with QB, but I managed to resolve them with extensive support from QB.

Pros

Bill provides me a direct method for receiving payments from brands that hire me as a freelancer.

Cons

It's a bit more expensive than what I expected.

Pros

Making payments is direct, although sometimes it can act out unexpectedly and incur additional costs for clients.

Cons

I usually made payments in dollars, but suddenly, bill.com converted them to AED for the recipient who uses a USD account, costing me a 2.5% conversion fee, which was too much.

Pros

It works intermittently, but when it does, it functions well. It shouldn't be this complex it's just a credit card.

Cons

Monthly auto-payments are drafted from my account, which works fine for me since I prefer to pay my credit cards early.

Pros

BILL's interface is user-friendly and easy to navigate, especially compared to QB.

Cons

Sometimes, I find the AI auto-population feature frustrating when processing invoices.

Pros

Transaction security is a lot, particularly for billing, invoicing, payments, and fund transfers.

Cons

The dashboard and transaction reporting interface are somewhat clunky and not very easy to use.

Pros

It's widely adopted by clients for billing and payment processing, ensuring prompt receipt of approved payments.

Cons

There were too many steps involved in getting a submitted invoice approved for payment.

Pros

I like how BILL offers a comprehensive platform, yet I can perform basic tasks efficiently without delving into unnecessary details. It's direct yet thorough.

Cons

I can't think of anything I dislike about this platform.

Pros

It generates professional-looking PDF invoices that can be customized to suit preferences, supporting multiple currencies effectively.

Cons

Transitioning data from another billing software can be challenging and time-consuming for us at times.

Pros

It helps us easily transfer funds for projects, with minimal effort.

Cons

There are definitely a lot of options to explore, but it can feel overwhelming at first. You’ll likely need to dive into tutorials and lean on support to really get the hang of everything.