Bill.com offers businesses a centralized financial operations platform to efficiently create and pay bills, send invoices, manage expenses and control budgets. Like all accounting solutions, Bill.com comes with its pros and cons but overall, it helps streamline financial processes, offering convenience and efficiency to its users.

Bill.com Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

What is Bill.com?

Overview

Bill.com is a leading cloud-based accounting solution that assists companies with automating their digital payment processes by creating easy-flowing A/P and A/R solutions. With a current customer base of 200,000, Bill.com has helped its users to pay and get paid countless bills worth billions of dollars. With Bill.com, users get access to direct and efficient bank and accounting channels thus saving them up to 50 percent of the time usually spent on financial back-office operations by safely automating their end-to-end processes.

The solution offers advanced tools for enterprise-class fraud protection as well as business payment functions including receiving payments from clients, handling financial reporting and paying off vendors and contractors. Some more features include unlimited document storage, custom invoicing services, the ability to access the back office from anywhere using any mobile device, and workflow collaboration. Different payment methods, including domestic ACH payments, international wires, and virtual cards, and paper checks, are available. The smart platform reduces data entry and human error by leveraging artificial intelligence (AI) and machine learning. Invoices can also be sent to team members for review.

Pricing: Four different pricing plans are offered: Essentials for $29 user/month, Team Plan for $39 user/month, Corporate Plan for $59 user/month and, Enterprise Plan the pricing for which is provided upon quote. A free trial is also available.

USP: Various payment receiving options including ACH, PayPal, and ePayment. Integration with accounting solutions such as QuickBooks, Intacct, and Xero is provided.

Support: Support can be reached via the app, notes, and comments section.

Product Advantages: User-friendly interface with seamless integrations. Easily accessible and helpful support.

Product Limitations: Pricing is a little steep for small companies. Limited reporting options.

Bill.com Reviews

Overall Rating

4

46 Reviews

Rating Distribution

5

star

(21)

4

star

(15)

3

star

(5)

2

star

(1)

1

star

(4)

June 2024

Creates AP efficiencies, but difficulty in 3-way match processing

Andrea

Food & Beverages

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

Pros

It's incredibly intuitive, streamlining the process of eliminating paper checks and manually processing wires and ACH payments.

Cons

The expenses, integrating it with our ERP system (Netsuite), and handling inventory prepayments and three-way match transactions were challenging.

June 2024

BILL AP & AR software for business

Catherine

Computer Software

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

What appeals most to me is its directness and intuitive design.

Cons

When you receive an invoice via email, you often need to adjust some fields. The AI automation for this feature isn't always accurate and could use improvement.

June 2024

High recommendation to use BILL!

Steven

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

BILL stands out for its simplicity and transparency, making it my top recommendation for business software needs!

Cons

Currently, I haven't encountered any downsides. My experience with this has been excellent.

May 2024

Decent product, but not my favorite

Anonymous

Not specified

Ease of use

5

Value for money

8

Customer Support

5

Functionality

8

Pros

Managing client billing using BILL is impressively direct.

Cons

It feels a bit outdated. Navigating it can be somewhat cumbersome, and the user experience could benefit from an update.

April 2024

BILL Accounts Payable & Receivable Is a Reliable Solution

Valentina

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The efficiency of BILL Accounts Payable & Receivable is commendable. It's direct and reliably accurate.

Cons

I don't have any complaints about BILL Accounts Payable & Receivable. It's truly impressive.

April 2024

I like it

Resha

Accounting

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Pros

The accounting and invoicing features are particularly appealing to me.

Cons

I haven't faced any issues with the software; it fulfills its purpose perfectly for me.

March 2024

Easy For Entire Company Use

Jordan

Real Estate

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Despite not being part of the Accounting Team, I find the BILL website and mobile app indispensable for reconciling my business credit card (Divvy Card). Compared to other systems, I like the ease of checking available amounts, company budgets, and the option to request funds directly from the app.

Cons

So far, I haven't experienced any problems with BILL or my Divvy Card setup. I'm meticulous about my budget and keeping track of invoices and receipts. The automatic transaction reconciliation feature is a plus, even though it can initially seem overwhelming, I find it preferable.

February 2024

The best choice for your business!

Ashlyn

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

BILL's simplicity makes it a standout choice! Its comprehensive features consolidate numerous tasks into one platform. Customer service has also been consistently helpful whenever I've needed support.

Cons

Personally, I haven't encountered any issues using BILL so far, and I don't foresee that changing.

February 2024

Awful customer service

Jake

Computer & Network Security

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

Pros

Unfortunately, I haven't found anything positive to say about this platform.

Cons

I believe this company has some of the worst customer service in the payment processing industry. I strongly recommend using almost any other service provider.

February 2024

All Matters Accounting Made Easy With BILL

Gatuko

Consumer Services

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Pros

From creating invoices to managing them, BILL handles everything efficiently, including payment processing, making it an excellent choice for small business accounting.

Cons

It has effectively managed our unique business accounting requirements without any issues.