softwareCaseTrackerLaw Reviews
13 Reviews
Overall Rating
4.6
13 Reviews
Rating Distribution
5
(8)
4
(5)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.6
13 Reviews
Rating Distribution
5
(8)
4
(5)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
Affordable, reliable, and the best you can get.
Affordable, reliable, and the best you can get.
Pros
Investing in Case Tracker that would require a lot of effort to become useful is something not everyone can digest, and it was a difficult decision for us as well. Thanks to its affordable price, we were able to take the risk and were amazed by the number of features it offers. It is a great solution for a law firm and offers a client portal as a standard feature. If theres something thats missing and you need it to improve your workflow, the support team and staff would make sure they offered a workaround or the feature itself at the cheapest price possible.
Cons
Its highly customizable software, which is great but also takes up a lot of your time since you have to integrate each and every feature (with the help of the technical team, of course) from scratch. And thats about the only thing thats a little complicated about this software. You can get your employees trained as much as you want with the free training sessions they offer and get help setting everything up. Given the price tag, it wont take much of your money to fully implement the software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dustin Miles
Legal Services, 8-15 employees employees
Oct 15, 2022
Wow
Wow
Pros
100% satisfied with the choice I made to use Casetrackerlaw.
Cons
Nothing.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Skip
Owner, - employees
Nov 17, 2020
Outstanding software
Outstanding software
Pros
Casetrackerlaw is very easy to use and it also offers a high level of customization which makes work interesting.
Cons
No problems. Absolutely amazing.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Skip H
President/Owner, 2-10 employees employees
Oct 13, 2020
10/10
10/10
Pros
The software has amazing features and great customer support. I love t.
Cons
Theres nothing that I hate about this software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Jessica R
Operations head, 2-10 employees employees
Aug 20, 2020
Very useful
Very useful
Pros
This product has been my lifesaver for keeping on track of all my cases. I am able to keep all the cases designated to be under control.
Cons
I have literally had no serious issues with casetrackerlaw.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Emi
Attorney Assistant, - employees
Aug 03, 2020
You NEED this software!
You NEED this software!
Pros
What a great software, excellent functionality, solutions to so many problems. Great experience.
Cons
Setting up is a little complicated and time consuming but honestly, it is worth it.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Dustin H
Executive Director of Operations, 2-10 employees employees
Jul 15, 2020
Very Straightforward
Very Straightforward
Pros
Easy to use, great customer support, secure data, to the point. Love this software.
Cons
CasetrackerLaw, I think, needs a graphical update. Other than that, its awesome.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dwayne J
System Administrator, - employees
Apr 07, 2020
Brilliant Software!
Brilliant Software!
Pros
Casetracker law allows simple and secure access to clients. It has a wide variety of features.
Cons
None. I really like this software.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
James C
Attorney, - employees
Jan 11, 2020
Great software
Great software
Pros
Customer support is extremely helpful and attentive. The software has some amazing features. Absolutely love this software.
Cons
I didnt face any serious issues.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Jenn B
Client Relations Manager, - employees
Nov 20, 2019
Excellent software and great customer service
Excellent software and great customer service
Pros
Its functional for what we need and a great value for the price.
Cons
It is not as simple to use as other software.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Benson
General Counsel, 2-10 employees employees
Oct 22, 2019
Its so great
Its so great
Pros
The client portal is an excellent feature and comes standard with the service. The staff and support team for CaseTrackerLaw are phenomenal and really care about their clients.
Cons
I have yet to find any issues with this software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Michael
Manager, 11-50 employees employees
Jul 30, 2019
Its a brilliant software
Its a brilliant software
Pros
The software is very comprehensive, relatively easy to use, very reasonably priced.
Cons
Theres nothing that I dislike about casetrackerlaw.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Dennis
Chairman/CEO, - employees
Jul 17, 2019
It has everything you need
It has everything you need
Pros
It has all the features that I were looking for and its very user-friendly.
Cons
Set up is a little complicated and time taking.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Dustin H
Executive Director of Operations, 2-10 employees employees
May 21, 2019
Filters
Affordable, reliable, and the best you can get.
Affordable, reliable, and the best you can get.
Pros
Investing in Case Tracker that would require a lot of effort to become useful is something not everyone can digest, and it was a difficult decision for us as well. Thanks to its affordable price, we were able to take the risk and were amazed by the number of features it offers. It is a great solution for a law firm and offers a client portal as a standard feature. If theres something thats missing and you need it to improve your workflow, the support team and staff would make sure they offered a workaround or the feature itself at the cheapest price possible.
Cons
Its highly customizable software, which is great but also takes up a lot of your time since you have to integrate each and every feature (with the help of the technical team, of course) from scratch. And thats about the only thing thats a little complicated about this software. You can get your employees trained as much as you want with the free training sessions they offer and get help setting everything up. Given the price tag, it wont take much of your money to fully implement the software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dustin Miles
Legal Services, 8-15 employees employees
Oct 15, 2022
Wow
Wow
Pros
100% satisfied with the choice I made to use Casetrackerlaw.
Cons
Nothing.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Skip
Owner, - employees
Nov 17, 2020
Outstanding software
Outstanding software
Pros
Casetrackerlaw is very easy to use and it also offers a high level of customization which makes work interesting.
Cons
No problems. Absolutely amazing.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Skip H
President/Owner, 2-10 employees employees
Oct 13, 2020
10/10
10/10
Pros
The software has amazing features and great customer support. I love t.
Cons
Theres nothing that I hate about this software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Jessica R
Operations head, 2-10 employees employees
Aug 20, 2020
Very useful
Very useful
Pros
This product has been my lifesaver for keeping on track of all my cases. I am able to keep all the cases designated to be under control.
Cons
I have literally had no serious issues with casetrackerlaw.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Emi
Attorney Assistant, - employees
Aug 03, 2020
You NEED this software!
You NEED this software!
Pros
What a great software, excellent functionality, solutions to so many problems. Great experience.
Cons
Setting up is a little complicated and time consuming but honestly, it is worth it.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Dustin H
Executive Director of Operations, 2-10 employees employees
Jul 15, 2020
Very Straightforward
Very Straightforward
Pros
Easy to use, great customer support, secure data, to the point. Love this software.
Cons
CasetrackerLaw, I think, needs a graphical update. Other than that, its awesome.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dwayne J
System Administrator, - employees
Apr 07, 2020
Brilliant Software!
Brilliant Software!
Pros
Casetracker law allows simple and secure access to clients. It has a wide variety of features.
Cons
None. I really like this software.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
James C
Attorney, - employees
Jan 11, 2020
Great software
Great software
Pros
Customer support is extremely helpful and attentive. The software has some amazing features. Absolutely love this software.
Cons
I didnt face any serious issues.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Jenn B
Client Relations Manager, - employees
Nov 20, 2019
Excellent software and great customer service
Excellent software and great customer service
Pros
Its functional for what we need and a great value for the price.
Cons
It is not as simple to use as other software.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Benson
General Counsel, 2-10 employees employees
Oct 22, 2019
Its so great
Its so great
Pros
The client portal is an excellent feature and comes standard with the service. The staff and support team for CaseTrackerLaw are phenomenal and really care about their clients.
Cons
I have yet to find any issues with this software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Michael
Manager, 11-50 employees employees
Jul 30, 2019
Its a brilliant software
Its a brilliant software
Pros
The software is very comprehensive, relatively easy to use, very reasonably priced.
Cons
Theres nothing that I dislike about casetrackerlaw.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Dennis
Chairman/CEO, - employees
Jul 17, 2019
It has everything you need
It has everything you need
Pros
It has all the features that I were looking for and its very user-friendly.
Cons
Set up is a little complicated and time taking.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Dustin H
Executive Director of Operations, 2-10 employees employees
May 21, 2019