Last Updated
Overview
CaseTrackerLaw provides a comprehensive solution for debt collection agencies and law firms. While some of its users find the implementation process slightly time consuming, its ability to streamline and automate debt collection tasks proves helpful for productivity in the debt recovery process.
Overall Rating
Based on 29 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CaseTrackerLaw Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
What is CaseTrackerLaw?
Overview
The CaseTrackerLaw is an accounting tool that follows a specialized approach towards debt management, while also targeting contact management, commission management, compliance management, and callback scheduling. The tool is available for Windows OS, Mac OS, iOS, and android.
The tool packs certain management features such as commission management, credit bureau management, transaction management, and follow-up call scheduling. One major attribute of this tool is that it also packs robust access specifiers that can be utilized by the main user of this tool to grant/revoke the access of this tool to other team members to expand/collapse the area of operations. Furthermore, the built-in dashboard allows the users to track their activities and targets in real-time, making their work more efficient.
Price: The starting price of this tool is $599 or $99/month.
Support: Tech support can be accessed by email or phone.
USP: The CaseTrackerLaw comes with a web-based dashboard that allows its users to monitor and control the functionality of the software. Furthermore, the software has also built-in access specifiers to support resource sharing between the team members.
Product Advantages: The software comes with a very interactive UI, and it is backed by a very reliable customer support team.
Product limitations: The software is very standardized, and it is not easy to customize.
Pros And Cons of CaseTrackerLaw
Pros
Being cloud-based, the software is accessible from anywhere
Offers advanced security via SOC2 and PCI compliance
Allows you to customize the dashboard to perfectly suit your needs
The support team is praised for being helpful and responsive
Cons
The implementation of initial setup could be time consuming
Users find the use of documents challenging
CaseTrackerLaw Reviews
Total 29 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Legal Services, 1-10 employees
“Affordable, reliable, and the best you can get.”
Pros
Investing in Case Tracker that would require a lot of effort to become useful is something not everyone can digest, and it was a difficult decision for us as well. Thanks to its affordable price, we were able to take the risk and were amazed by the number of features it offers. It is a great solution for a law firm and offers a client portal as a standard feature. If theres something thats missing and you need it to improve your workflow, the support team and staff would make sure they offered a workaround or the feature itself at the cheapest price possible.
Cons
Its highly customizable software, which is great but also takes up a lot of your time since you have to integrate each and every feature (with the help of the technical team, of course) from scratch. And thats about the only thing thats a little complicated about this software. You can get your employees trained as much as you want with the free training sessions they offer and get help setting everything up. Given the price tag, it wont take much of your money to fully implement the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Legal Services, 1-10 employees
Less than a year
“Useful program for debt collecting”
Pros
The layout is logical and offers extensive depth if you take advantage of all the features.
Cons
The reports being in two different places initially confused me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“Solid and Flexible CRM”
Pros
What I value most about this CRM is the reminder system. The main dashboard simplifies organizing our prospecting, ensuring timely calls. Integrating the system was simple, allowing for easy lead uploads with a few clicks. Overall, it functions well.
Cons
This package is excellent for the nominal fee.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does CaseTrackerLaw support?
CaseTrackerLaw primarily supports English.
What other apps does CaseTrackerLaw integrate with?
The vendor has not provided any information regarding its software’s third-party applications.
Does CaseTrackerLaw support mobile devices?
Yes, CaseTrackerLaw is accessible via mobile devices.
What types of pricing plans does CaseTrackerLaw offer?
CaseTrackerLaw offers customizable pricing plans, including the Casetracker Starter plan for $399/month, the Standard plan for $599/month, the premium plan for $999/month, and the Enterprise plan for $1999/month. Contact us right away to get a personalized CaseTrackerLaw pricing.
Who are the typical users of CaseTrackerLaw?
Typical users of CaseTrackerLaw include law firms, debt collection agencies, corporations, and other businesses involved in accounts receivable management.
What level of support does CaseTrackerLaw offer?
CaseTrackerLaw provides 24/7 customer support, including email and phone support.