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CaseTrackerLaw provides a comprehensive solution for debt collection agencies and law firms. While some of its users find the implementation process slightly time consuming, its ability to streamline and automate debt collection tasks proves helpful for productivity in the debt recovery process.

CaseTrackerLaw Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

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What is CaseTrackerLaw?

Overview

The CaseTrackerLaw is an accounting tool that follows a specialized approach towards debt management, while also targeting contact management, commission management, compliance management, and callback scheduling. The tool is available for Windows OS, Mac OS, iOS, and android.

The tool packs certain management features such as commission management, credit bureau management, transaction management, and follow-up call scheduling. One major attribute of this tool is that it also packs robust access specifiers that can be utilized by the main user of this tool to grant/revoke the access of this tool to other team members to expand/collapse the area of operations. Furthermore, the built-in dashboard allows the users to track their activities and targets in real-time, making their work more efficient.

Price: The starting price of this tool is $599 or $99/month.

Support: Tech support can be accessed by email or phone.

USP: The CaseTrackerLaw comes with a web-based dashboard that allows its users to monitor and control the functionality of the software. Furthermore, the software has also built-in access specifiers to support resource sharing between the team members.

Product Advantages: The software comes with a very interactive UI, and it is backed by a very reliable customer support team.

Product limitations: The software is very standardized, and it is not easy to customize.

Pros and Cons of CaseTrackerLaw

Pros

  • Being cloud-based, the software is accessible from anywhere
  • Offers advanced security via SOC2 and PCI compliance
  • Allows you to customize the dashboard to perfectly suit your needs
  • The support team is praised for being helpful and responsive

Cons

  • The implementation of initial setup could be time consuming
  • Users find the use of documents challenging

CaseTrackerLaw Reviews

Overall Rating

4.8

29 Review(s)

Rating Distribution

5

star

(24)

4

star

(5)

3

star

2

star

1

star

October 2022

Affordable, reliable, and the best you can get.

Dustin Miles

Legal Services

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

Investing in Case Tracker that would require a lot of effort to become useful is something not everyone can digest, and it was a difficult decision for us as well. Thanks to its affordable price, we were able to take the risk and were amazed by the number of features it offers. It is a great solution for a law firm and offers a client portal as a standard feature. If theres something thats missing and you need it to improve your workflow, the support team and staff would make sure they offered a workaround or the feature itself at the cheapest price possible.

Cons

Its highly customizable software, which is great but also takes up a lot of your time since you have to integrate each and every feature (with the help of the technical team, of course) from scratch. And thats about the only thing thats a little complicated about this software. You can get your employees trained as much as you want with the free training sessions they offer and get help setting everything up. Given the price tag, it wont take much of your money to fully implement the software.

September 2022

Useful program for debt collecting

Molly

Legal Services

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

The layout is logical and offers extensive depth if you take advantage of all the features.

Cons

The reports being in two different places initially confused me.

May 2022

Solid and Flexible CRM

David

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

What I value most about this CRM is the reminder system. The main dashboard simplifies organizing our prospecting, ensuring timely calls. Integrating the system was simple, allowing for easy lead uploads with a few clicks. Overall, it functions well.

Cons

This package is excellent for the nominal fee.

View All 29 Reviews

Frequently Asked Questions

CaseTrackerLaw primarily supports English.