Total 50 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

24%

3

Stars

10%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

BJ

Benjamin Joab

Healthcare, 51-100 employees

Less than 6 months

5.0
March 2024

“Get SAP A-SAP”

Pros

There are so many functions, catering to numerous roles and departments.

Cons

The menu is a bit cluttered, but it's not difficult to learn.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

agnes

Healthcare, 51-100 employees

Less than 6 months

5.0
March 2024

“used at work”

Pros

I've used Concur a few times since my workplace implemented it for expenses and travel. Overall, it's quite easy to use, especially for attaching receipts to specific expenses and viewing expense history. The system also allows for travel booking and lets a manager book travel on your behalf.

Cons

The communication about the status of expense processing seems limited, and it's hard to tell at which stage the expense is.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

D

Doreen

Healthcare, 101-500 employees

More than a year

5.0
February 2024

“SAP Concur the ultimate expense reporting software”

Pros

The software has been very useful, helping us with efficient invoicing, expense reporting, and better travel management.

Cons

Customer service response is a bit slow, especially when I need an urgent response.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Luke

Real Estate, 500+ employees

Less than 6 months

5.0
February 2024

“Industry leading expense management”

Pros

I love the customization options and its integration with numerous other systems, simplifying financial reporting.

Cons

There's a learning curve and many options, so it needs to be set up properly for businesses to see the benefits of such software.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

10

M

Marily

IT, 500+ employees

More than a year

4.0
February 2024

“SAP Concur Daily User”

Pros

I can detect invoice errors by matching payments using 2- and 3-way matching tools.

Cons

The mobile application lacks some features available on cloud apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Devin

Automation, 51-100 employees

More than a year

5.0
February 2024

“Concur review”

Pros

I like that we can route approvals to different people if needed or send them back to the originator for adjustments.

Cons

I don't like that I can't go back and unapprove an invoice after it's been approved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Z

Zobaida

Construction, 51-100 employees

More than a year

4.0
February 2024

“The best for expense management”

Pros

SAP Concur is one of the best tools I've used for managing expenses, keeping every dollar spent under control. It's easy to use, has a beautiful user interface, and integrates easily with existing systems.

Cons

There's nothing to dislike about SAP Concur. It's great software, but I wish they could design a version for single users.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

10

E

ERIN

Healthcare, 1-10 employees

More than a year

4.0
February 2024

“Concur for Sales Expenses”

Pros

I liked being able to itemize hotel charges in detail. It made it easier to separate personal charges from business expenses. I can mark some charges as personal so they don't get filed for reimbursement while claiming the rest.

Cons

Overall, it's a little cumbersome, and the app seems outdated. It's bulky and more complicated to navigate than necessary.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

B

Brittany

Healthcare, 500+ employees

More than a year

5.0
February 2024

“Industry standard”

Pros

There are many add-on plugins compatible with SAP Concur, making it easy to address business needs within the same plugin.

Cons

The customer support portal can be slow to respond to urgent issues, even if you pay extra for service assistance to have a dedicated team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Adam

Product, 51-100 employees

More than a year

4.0
February 2024

“SAP for Expenses”

Pros

The software can autofill many key details, speeding up the expense input process. It organizes all receipts by date, making it easy to see what and when I've spent.

Cons

The mobile function is slow and can be very clunky.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

10