Last Updated
Overview
Concur simplifies travel and expense management with intuitive features. It streamlines expense tracking, reporting, and approval processes, ensuring compliance and cost control. Although there is a steep learning curve, Concur optimizes expense management for businesses of all sizes, enhancing efficiency and accuracy.
Overall Rating
Based on 50 users reviews
4.5
Rating Distribution
Positive
88%
Neutral
12%
Negative
0%
Starting Price
Custom
Concur Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
What is Concur?
Overview
SAP Concur is among the largest global providers of integrated expense and travel management solution that also provides invoice services to finance executives with an aim to simplify and automate these daily computations. It enables executives to monitor expenses and cash flows related to travel expenditures. The app integrates almost real-time data with AI audited transactions that provide businesses complete transparency over what is being spent on which projects without any blind spots or undocumented expenses.
The software’s Travel and Expenses application offers features to customize trip planning processes allowing managers control over which requested adjustments. to approve or decline. The module offers a wide inventory of global travel distribution systems, including negotiated prices and web-only fares. automated alerts with the finance team are also offered as well as reports and dashboards.
The Invoicing module offers automated accounts payable processes by utilizing templates and predefined reports. It also offers a self-service portal for suppliers customized workflows and automated vendor payments with ACH, checks, and credit cards. Concur’s Intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses.
Support for iOS, Android, Blackberry, and Windows phones is offered with a full feature suite available.
Pricing: The software offers the Basic version for small businesses for $8/month, while pricing details for other packages are provided upon quote.
USP: SAP Concur is the most widely use T&E management solution worldwide for its seamless tracking and scalability to serve small businesses to large business conglomerates effortlessly.
Support: Support can be accessed via phone and FAQ.
Product Advantages: Feature to automate data collection from receipt images is a huge benefit. Broad inventory choice of global travel suppliers including negotiated rates.
Product Limitations: Receipt management is not intuitive and well organized. T&E interface is dated. The recent updates have made the software harder to use.
Pros And Cons of Concur
Pros
Allows businesses to automate their expense, travel, and invoice processes, saving time and resources by streamlining activities
Users can submit expenses and capture travel details from anywhere using their mobile devices, providing flexibility and convenience
The solutions help give companies control over their spending by connecting different financial data in one place for visibility and management
Cons
Implementation usually requires hiring specialized consultants which adds significant upfront expenses and timeline before going live
Some users complained of the desktop client software slow at times
Concur Reviews
Total 50 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars24%
3
Stars10%
2
Stars2%
1
Stars0%
Share your experience
Market Research, 500+ employees
Less than a year
“clunky but did the job”
Pros
It got the job done but had a poor user experience. Overall, it allowed me to book travel.
Cons
The user experience is incredibly poor, giving me the impression that it's trapped in the early 2000s. It feels outdated and clunky, lacking the modern, streamlined design I expect from contemporary software. This outdated feel makes it frustrating and inefficient to use.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Real Estate, 101-500 employees
More than a year
“Expense Manager in Real Estate Industry”
Pros
SAP Concur eliminates fraud by automatically managing travel and expense spending.
Cons
SAP Concur has never been a problem in my job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
More than a year
“Expense management at its best”
Pros
I love how I can upload evidence of incurred expenses and appreciate the overall flexibility and agility of SAP.
Cons
I have yet to encounter a show-stopper when using SAP Concur.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Who are the typical users of Concur?
Concur has solutions tailored for roles like enterprise finance leader, HR leader, IT leader, small business finance leader, and travel manager within industries such as education, financial services, government, healthcare and more.
What languages does Concur support?
Concur supports multiple languages on their website including English, French, German, Italian, Spanish and languages for specific countries like simplified Chinese, Japanese, Korean and others.
Does Concur have an app?
Yes, Concur provides mobile apps that work across Android and iOS devices which are available for download on app stores to allow easy access to expense and travel features.
How much does Concur cost?
The software offers customized pricing plans. You can contact us to know more.
Is Concur free?
No, while a free trial is available, Concur solutions require paid subscriptions for full ongoing access and support.