Concur

Concur

50 Review(s)

Overview

Concur simplifies travel and expense management with intuitive features. It streamlines expense tracking, reporting, and approval processes, ensuring compliance and cost control. Although there is a steep learning curve, Concur optimizes expense management for businesses of all sizes, enhancing efficiency and accuracy.

Overall Rating

Based on 50 users reviews

4.5

Rating Distribution

Positive

88%

Neutral

12%

Negative

0%

Starting Price
Custom

Concur Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

What is Concur?

Overview

SAP Concur is among the largest global providers of integrated expense and travel management solution that also provides invoice services to finance executives with an aim to simplify and automate these daily computations. It enables executives to monitor expenses and cash flows related to travel expenditures. The app integrates almost real-time data with AI audited transactions that provide businesses complete transparency over what is being spent on which projects without any blind spots or undocumented expenses.

The software’s Travel and Expenses application offers features to customize trip planning processes allowing managers control over which requested adjustments. to approve or decline. The module offers a wide inventory of global travel distribution systems, including negotiated prices and web-only fares. automated alerts with the finance team are also offered as well as reports and dashboards.

The Invoicing module offers automated accounts payable processes by utilizing templates and predefined reports. It also offers a self-service portal for suppliers customized workflows and automated vendor payments with ACH, checks, and credit cards. Concur’s Intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses.

Support for iOS, Android, Blackberry, and Windows phones is offered with a full feature suite available.

Pricing: The software offers the Basic version for small businesses for $8/month, while pricing details for other packages are provided upon quote.

USP: SAP Concur is the most widely use T&E management solution worldwide for its seamless tracking and scalability to serve small businesses to large business conglomerates effortlessly.

Support: Support can be accessed via phone and FAQ.

Product Advantages: Feature to automate data collection from receipt images is a huge benefit. Broad inventory choice of global travel suppliers including negotiated rates.

Product Limitations: Receipt management is not intuitive and well organized. T&E interface is dated. The recent updates have made the software harder to use.

Pros And Cons of Concur

Pros

  • Allows businesses to automate their expense, travel, and invoice processes, saving time and resources by streamlining activities

  • Users can submit expenses and capture travel details from anywhere using their mobile devices, providing flexibility and convenience

  • The solutions help give companies control over their spending by connecting different financial data in one place for visibility and management

Cons

  • Implementation usually requires hiring specialized consultants which adds significant upfront expenses and timeline before going live

  • Some users complained of the desktop client software slow at times

Concur Reviews

Total 50 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

24%

3

Stars

10%

2

Stars

2%

1

Stars

0%

Share your experience

M

Matt

Market Research, 500+ employees

Less than a year

3.0
July 2024

clunky but did the job

Pros

It got the job done but had a poor user experience. Overall, it allowed me to book travel.

Cons

The user experience is incredibly poor, giving me the impression that it's trapped in the early 2000s. It feels outdated and clunky, lacking the modern, streamlined design I expect from contemporary software. This outdated feel makes it frustrating and inefficient to use.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

J

Jane

Real Estate, 101-500 employees

More than a year

5.0
July 2024

Expense Manager in Real Estate Industry

Pros

SAP Concur eliminates fraud by automatically managing travel and expense spending.

Cons

SAP Concur has never been a problem in my job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Busola

Retail, 500+ employees

More than a year

5.0
June 2024

Expense management at its best

Pros

I love how I can upload evidence of incurred expenses and appreciate the overall flexibility and agility of SAP.

Cons

I have yet to encounter a show-stopper when using SAP Concur.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Concur has solutions tailored for roles like enterprise finance leader, HR leader, IT leader, small business finance leader, and travel manager within industries such as education, financial services, government, healthcare and more.

Concur supports multiple languages on their website including English, French, German, Italian, Spanish and languages for specific countries like simplified Chinese, Japanese, Korean and others.

Yes, Concur provides mobile apps that work across Android and iOS devices which are available for download on app stores to allow easy access to expense and travel features.

The software offers customized pricing plans. You can contact us to know more.

No, while a free trial is available, Concur solutions require paid subscriptions for full ongoing access and support.