Concur simplifies travel and expense management with intuitive features. It streamlines expense tracking, reporting, and approval processes, ensuring compliance and cost control. Although there is a steep learning curve, Concur optimizes expense management for businesses of all sizes, enhancing efficiency and accuracy.

Concur Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

What is Concur?

Overview

SAP Concur is among the largest global providers of integrated expense and travel management solution that also provides invoice services to finance executives with an aim to simplify and automate these daily computations. It enables executives to monitor expenses and cash flows related to travel expenditures. The app integrates almost real-time data with AI audited transactions that provide businesses complete transparency over what is being spent on which projects without any blind spots or undocumented expenses.

The software’s Travel and Expenses application offers features to customize trip planning processes allowing managers control over which requested adjustments. to approve or decline. The module offers a wide inventory of global travel distribution systems, including negotiated prices and web-only fares. automated alerts with the finance team are also offered as well as reports and dashboards.

The Invoicing module offers automated accounts payable processes by utilizing templates and predefined reports. It also offers a self-service portal for suppliers customized workflows and automated vendor payments with ACH, checks, and credit cards. Concur’s Intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses.

Support for iOS, Android, Blackberry, and Windows phones is offered with a full feature suite available.

Pricing: The software offers the Basic version for small businesses for $8/month, while pricing details for other packages are provided upon quote.

USP: SAP Concur is the most widely use T&E management solution worldwide for its seamless tracking and scalability to serve small businesses to large business conglomerates effortlessly.

Support: Support can be accessed via phone and FAQ.

Product Advantages: Feature to automate data collection from receipt images is a huge benefit. Broad inventory choice of global travel suppliers including negotiated rates.

Product Limitations: Receipt management is not intuitive and well organized. T&E interface is dated. The recent updates have made the software harder to use.

Pros and Cons of Concur

Pros

  • Allows businesses to automate their expense, travel, and invoice processes, saving time and resources by streamlining activities
  • Users can submit expenses and capture travel details from anywhere using their mobile devices, providing flexibility and convenience
  • The solutions help give companies control over their spending by connecting different financial data in one place for visibility and management

Cons

  • Implementation usually requires hiring specialized consultants which adds significant upfront expenses and timeline before going live
  • Some users complained of the desktop client software slow at times

Concur Reviews

Overall Rating

4.5

50 Review(s)

Rating Distribution

5

star

(32)

4

star

(12)

3

star

(5)

2

star

(1)

1

star

July 2024

Expense Manager in Real Estate Industry

Jane

Real Estate

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

SAP Concur eliminates fraud by automatically managing travel and expense spending.

Cons

SAP Concur has never been a problem in my job.

July 2024

clunky but did the job

Matt

Market Research

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

Pros

It got the job done but had a poor user experience. Overall, it allowed me to book travel.

Cons

The user experience is incredibly poor, giving me the impression that it's trapped in the early 2000s. It feels outdated and clunky, lacking the modern, streamlined design I expect from contemporary software. This outdated feel makes it frustrating and inefficient to use.

June 2024

Gold standard accounting tool

Ryan

Human Resources

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

Pros

After trying a few others, I found it to be the most seamless and smooth to use.

Cons

I pay a high premium for many of the features.

June 2024

My opinion on SAP concur

Marya

Accounting

Ease of use

6

Value for money

10

Customer Support

8

Functionality

8

Pros

What I appreciate most about SAP Concur is how efficient it is for managing expense reports and business travel. The app offers an intuitive interface that makes submitting expense reports quick and easy. Capturing receipts directly from the mobile app is a significant advantage.

Cons

I have no complaints. SAP Concur perfectly suits its capabilities.

June 2024

Concur is the ultimate Travel Tool with Expense

Scott

Hospitality

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

Pros

It makes travelers follow rules. If I am out of policy, I need to provide a reason. Depending on the company's rules, my travel may or may not be approved. It really depends on what the company wants to enforce.

Cons

After years of use, like anything, a traveler can manipulate it. If they reduce the window of hours, it will make them appear within policy, even though they aren't.

June 2024

Concur SAP

Tamara

Retail

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Managing various aspects such as scheduling, tracking travel expenses, calculating mileage, and recording clock-in and clock-out times.

Cons

I loved this product; there's nothing wrong with it.

June 2024

Useful tool but UI/UX could be improved

Katerina

Consumer Goods

Ease of use

4

Value for money

7

Customer Support

7

Functionality

7

Pros

It is a helpful tool for managing business trip bookings and expenses in one place.

Cons

It's hard to navigate and find key information for proposed options, and it's impossible to modify things on my bookings.

June 2024

SAP concur is very useful for expense management, travel invoicing and accounting

Ritu

Biotechnology

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

I like that it is very straightforward to upload receipts, and it extracts all necessary information from the receipt itself, eliminating the need for manual input. Preparing an expense report and submitting it for reimbursement is also very easy. It can be used for online tickets with accounts, expense management, storing invoice receipts, and accounting. I highly recommend it for all organizations.

Cons

Finding the grants account for payment is a bit tricky, but with future updates and training, I can overcome it.

June 2024

Concur Expense program

Steve

Machinery

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Pros

Concur is very easy to use, and reports are generated promptly.

Cons

There's nothing I dislike about the program.

June 2024

SAP Concur takes the chore out of tracking expenses

Ryan

Electrical/Electronic Manufacturing

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

I appreciate how seamlessly SAP Concur integrates into my daily life. I don't have to think about my expenses. I take a picture of the receipt, create the expense, and submit it at the end of the month. No more piles of receipts.

Cons

Since I work mainly from my mobile device, some of the small thumbnails of receipt images are hard to see.

Frequently Asked Questions

Concur has solutions tailored for roles like enterprise finance leader, HR leader, IT leader, small business finance leader, and travel manager within industries such as education, financial services, government, healthcare and more.