Total 48 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

17%

3

Stars

17%

2

Stars

13%

1

Stars

21%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M

Mauro

Medical Practice, 51-100 employees

Less than 6 months

1.0
March 2023

Poor Usability

Pros

With this system, I have fewer paper documents to manage compared to our previous paper forms.

Cons

I find the portal difficult to use, with little intuitiveness.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Sebastien

International Trade and Development, 1-10 employees

Less than a year

4.0
February 2023

Presentation and management of recorded data

Pros

Recording receipts is a simple task and provides a proper evidence.

Cons

Managing receipts and invoices is extremely basic, which becomes quite frustrating when dealing with a large volume of receipts. Assigned receipts for specific invoices (clients, customers) are not hidden from the overall view, creating uncertainty about whether they have been included in the invoice or not. Additionally, there is no option to file long-completed invoices separately, which would provide more clarity. Initially, the software seems to simplify life, but it becomes confusing and convoluted over time. The only way to delete an individual invoice is by deleting each receipt within the invoice and then the invoice itself. This process is incredibly cumbersome and does not make any sense.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

JA

Jose Andres

Logistics and Supply Chain, 11-50 employees

More than a year

4.0
February 2023

Good but could be great

Pros

Its easy to use and the interface has a clear and professional appearance. Also it is especially useful for managing project expenses.

Cons

The software lacks invoicing capabilities which forces me to resort to another software for invoicing expenses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
February 2023

Made by accountants?

Pros

The automatic OCR extraction of invoices, such as hotel bills, works impressively well!

Cons

Recording travel expenses with this software feels like rocket science. It is purely my subjective impression but the application seems to be designed by an accountant rather than someone who frequently travels. As a user who uses it 1 to 2 times a month, I would definitely like to have more practical workflow approach.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

M

Mbark

Food Production, 500+ employees

Less than a year

3.0
February 2023

Expense report

Pros

Sending all our expense reports to our employer is quick and efficient.

Cons

I cannot identify any weaknesses in this software.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

K

Karine

Banking, 500+ employees

Less than a year

5.0
February 2023

Easy and fast

Pros

I really like the ease of use and the clarity of information provided.

Cons

As a validator of notes received from my colleagues, I struggle to locate the notes I have previously validated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luc

Retail, 11-50 employees

Less than a year

4.0
February 2023

Good and easy to use

Pros

Transmitting receipts for quick refunds is not a hassle.

Cons

The mobile app lacks guidance on how to validate each ticket by long-pressing on invoices.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Aude

Food Production, 51-100 employees

Less than a year

3.0
January 2023

return experience

Pros

From an accountants perspective, its perfect and saves a significant amount of time.

Cons

The creation of sections and the disparity between the phone and PC applications is overly time-consuming and complex for the user.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

6