Lilian
Education Management, 11-50 employees
Less than a year
“Managing Expenses Made Easy With Expensya
Pros
Expensya makes travel and expense management easy. The software provides excellent travel management features.
Cons
I have personally used Expensya and I never faced any problems.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
ALICIA
Investment Banking, 500+ employees
More than a year
“Practical application
Pros
I like the accessibility it provides through the mobile application.
Cons
In the beginning you may face trouble using it in a proper manner, mainly when creating expenses and notes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laurent
Farming, 500+ employees
More than a year
“Practical ergonomic application
Pros
I can send invoices received directly by email via platform I use which speeds up processing and eliminates the need for scanning.
Cons
There were some minor errors in processing the scanned documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thibaud
Renewables & Environment, 500+ employees
Less than a year
“Useful, modern, efficient
Pros
It saves valuable time and increases productivity.
Cons
A generating event proof is required to create an NdF which can be a bit cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alberto
Consumer Services, 500+ employees
Less than a year
“Not accessible and tedious
Pros
Personally, it does not accelerate the processes for me, instead it slows them down.
Cons
I hate one thing and that is to give my opinion before proceeding with management as it feels unnecessary to me.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
3
Dominique
Automotive, 101-500 employees
Less than a year
“Great management tool
Pros
The software automatically reads receipts.
Cons
I am not qualified enough to say negative about this software as I have not experienced any problems with the implemented system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Laura
Biotechnology, 500+ employees
Less than a year
“Terrible Experience
Pros
Uploading receipts is easy and thats the only thing I like.
Cons
The customer support is incredibly bad. It takes an extremely long time for everything, even for amounts as low as 150 euros (more than a month).
Rating Distribution
Ease of use
8
Value for money
2
Customer Support
2
Functionality
6
Ali
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
“Process fluidity
Pros
Processing requests and integrating them into our daily lives is a smooth and enjoyable process.
Cons
I have not detected any issues. The tool is simple and well-adapted to my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcelo Gabriel
Mechanical or Industrial Engineering, 101-500 employees
Less than 6 months
“Expensya Experience
Pros
The softwares intuitiveness and ease of management are impressive.
Cons
Overall, based on my experience so far, I find the software to provide a good user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ISMET
Investment Banking, 1-10 employees
Less than a year
“Correct, pleasant to use
Pros
It is quite simple to use especially when it comes to mileage expenses.
Cons
It would be helpful to have a user guide available for those who struggle with using the application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Philippe
Insurance, 500+ employees
Less than a year
“Too complex not intuitive too much time wasted
Pros
The Michelin road map is handy for calculating kilometers.
Cons
It can be too complex, as I have to explain the process repeatedly to employees whenever they have an expense report.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Veronique
Renewables & Environment, 500+ employees
Less than a year
“Particularly lame and complicated as hell
Pros
I do not have any positives in mind to mention.
Cons
The push mail link to validate a request does not open the request as it should.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Uwe
Renewables & Environment, 101-500 employees
Less than 6 months
“Make it easy and simple
Pros
I love the input (scanning) feature through the app. The total expenses are instantly visible.
Cons
The application should provide suggestions when entering something multiple times, and the buttons should be clearer or display their function upon touch.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
isabelle
Oil & Energy, 500+ employees
Less than 6 months
“user feedback
Pros
There are no drawbacks, except for centralized and digitized capitalization and controls.
Cons
Its a time-consuming process to fill in all the details and sometimes the application blocks the sending of expense reports without any resolution (photo, invoice).
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
6
Edmond
Investment Banking, 500+ employees
Less than a year
“Shorten repayment periods
Pros
The automatic calculation of distances between the workplace and the meeting place is a time-saver.
Cons
Payment is often delayed after validation by the delegate.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Maria Jesus
Utilities, 500+ employees
Less than a year
“use of the application
Pros
Managing expenses and saving time and paper is incredibly quick.
Cons
The application lacks intuitiveness which makes it difficult to know how to proceed to the next step.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Laure
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“The horror
Pros
I do not see any advantages over our old internal software.
Cons
It takes a very long time to fill out and is quite complicated. The software often experiences bugs. Reimbursements for expenses take several months, and initially, we received conflicting information, further prolonging the reimbursement process.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Mitusha
Information Technology and Services, 500+ employees
Less than a year
“Great tool for expense reporting!
Pros
It is incredibly easy to use for reporting expenses and seamlessly integrates with our ERP, saving us a lot of time.
Cons
I do not have any specific complaints but the price point could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CARLOS
Construction, 500+ employees
More than a year
“expense report
Pros
The simplicity, especially in the mobile version is remarkable. We only need to enter essential parameters for the company.
Cons
Personally, I have not faced any issues and I admit that it is very practical compared to other software options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justine
Investment Banking, 500+ employees
More than a year
“Simple and efficient
Pros
The software is user-friendly, enjoyable and professional. I highly recommend it for your daily life!
Cons
Some actions may be unintuitive such as sending a note for validation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kahina
Insurance, 500+ employees
More than a year
“EXPENSYA
Pros
I really like the softwares speed, fluidity and productivity of the system.
Cons
To be honest, I have not encountered any issues with the software. It is perfect for managing expense reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Delphine
Insurance, 500+ employees
Less than a year
“Very easy and practical to use
Pros
The application allows me to record my expenses anytime and its simple and easy I just need to take a quick photo. No more need to keep physical receipts.
Cons
I receive all the notifications from the app without any problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
ROMAIN
Banking, 51-100 employees
Less than a year
“WAY TOO COMPLEX
Pros
I only use it because it is mandatory as it is provided by my employer.
Cons
I find it way too complicated with too many steps and a lack of fluidity.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Thibaut
Banking, 101-500 employees
Less than a year
“To absolutely avoid
Pros
I have not discovered any pros so far.
Cons
The ergonomics of the software leave something to be desired which makes it difficult to use and lacking transparency.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
3
Functionality
5
Corinne
Banking, 500+ employees
Less than 6 months
“not functional
Pros
The automatic calculation of kilometers is the only advantage I find.
Cons
The features to create notes, add expenses and attach files is not possible with this software.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
sandrine
Banking, 500+ employees
Less than a year
“notice
Pros
I like the option to take photos and directly integrate them into the app.
Cons
The process of making a note and incorporating expenses is not intuitive.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
estebane
Financial Services, 500+ employees
Less than a year
“fluid
Pros
Once you get the hang of it, it becomes intuitive and simple to use.
Cons
I have not faced any particular problems with this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dante
Defense & Space, 1-10 employees
Less than a year
“Bad Quality of the scanned images (Invoices)
Pros
The platform is easy to use and offers comprehensive features for small businesses.
Cons
Scanning is easy and very precise. However the quality of the scanned invoices is really bad.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Raymund
Construction, 51-100 employees
Less than a year
“Expense reports with efficiency!
Pros
The mobile interface is simple and intuitive! The PC interface is also easy and efficient!
Cons
The software perfectly meets my expectations. During almost daily use over a year, I only encountered one or two instances of bad optical readings (dates, amounts, etc.). But this is likely due to the poor quality of printing on certain receipts or invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
laurent
Oil & Energy, 500+ employees
Less than 6 months
“Expensya evaluation - EDF expense reports
Pros
I can easily attach supporting documents and expense invoices to the note by taking photos with my smartphone. No more need to manage physical expense notes and keep them archived.
Cons
The construction of notes is not intuitive and it requires searching for functionalities. The data processing time during online validations is excessive, resulting in spending too much time on control and validation.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
5
philippe
Oil & Energy, 500+ employees
Less than 6 months
“This software is a gas factory, its use must be simplified or it must be deleted.
Pros
Honestly, there is nothing. It feels like you need to have studied computer science and lack any logical thinking to use it in the long term.
Cons
No, nothing is missing. There are just too many things to fill in, which ends up wasting time.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Denis
Individual & Family Services, 500+ employees
Less than a year
“complicated and not intuitive enough application
Pros
I love its multiple features and applications.
Cons
The complexity of the software makes it tedious to use at all levels.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Luc
Utilities, 500+ employees
Less than 6 months
“A nightmare
Pros
I do not have anything good to mention. It may be a powerful tool but some people with a narrow perspective do not seem to use it properly in my company.
Cons
There is difficulty in justifying travel expenses (generating fact" in French).
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Pierre
Construction, 500+ employees
Less than 6 months
“why give a title? yet another proof of the heaviness of computing
Pros
The phone application for validations is heavy and unclear.
Cons
Lets simplify the application.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
christophe
Food Production, 101-500 employees
Less than 6 months
“scan and photo never good
Pros
No pros. The color scheme is white which I feel like is not outdated.
Cons
There is a misunderstanding regarding reimbursement limits.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Nicolas
Aviation & Aerospace, 500+ employees
More than a year
“title
Pros
The software is easy to use.
Cons
I use it to automatically analyze weekly invoices from colleagues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Elvis
Logistics and Supply Chain, 500+ employees
Less than a year
“Average
Pros
It is just ok however I must say it is a bit unreliable in terms of payment and uploading a receipt requires more steps than necessary.
Cons
The response time for payment is delayed. Sometimes it takes weeks to receive a response.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
4
Armando
Chemicals, 11-50 employees
Less than a year
“Not available
Pros
While it is convenient to add invoices by picture, there are still some additional steps required.
Cons
After adding an invoice by picture, creating a report, and waiting for a minimum of one month for reimbursement, we are supporting a Big Company BV with employees money.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Silvia
Arts and Crafts, 1-10 employees
More than a year
“Expensya
Pros
I value the expense management features.
Cons
I do not have any negative points. The software provided to me fulfills all the needs of my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sofi
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“If you know him, you love him
Pros
After trying out several programs, Expensya has truly made my life easier. Its simple to record expenses, attach receipts, and get them approved. I always have a clear overview of my spending.
Cons
It would be helpful if the software had a sum of registered expenses without requiring them to be sent.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Mauro
Medical Practice, 51-100 employees
Less than 6 months
“Poor Usability
Pros
With this system, I have fewer paper documents to manage compared to our previous paper forms.
Cons
I find the portal difficult to use, with little intuitiveness.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Sebastien
International Trade and Development, 1-10 employees
Less than a year
“Presentation and management of recorded data
Pros
Recording receipts is a simple task and provides a proper evidence.
Cons
Managing receipts and invoices is extremely basic, which becomes quite frustrating when dealing with a large volume of receipts. Assigned receipts for specific invoices (clients, customers) are not hidden from the overall view, creating uncertainty about whether they have been included in the invoice or not. Additionally, there is no option to file long-completed invoices separately, which would provide more clarity. Initially, the software seems to simplify life, but it becomes confusing and convoluted over time. The only way to delete an individual invoice is by deleting each receipt within the invoice and then the invoice itself. This process is incredibly cumbersome and does not make any sense.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Jose Andres
Logistics and Supply Chain, 11-50 employees
More than a year
“Good but could be great
Pros
Its easy to use and the interface has a clear and professional appearance. Also it is especially useful for managing project expenses.
Cons
The software lacks invoicing capabilities which forces me to resort to another software for invoicing expenses.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Made by accountants?
Pros
The automatic OCR extraction of invoices, such as hotel bills, works impressively well!
Cons
Recording travel expenses with this software feels like rocket science. It is purely my subjective impression but the application seems to be designed by an accountant rather than someone who frequently travels. As a user who uses it 1 to 2 times a month, I would definitely like to have more practical workflow approach.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Mbark
Food Production, 500+ employees
Less than a year
“Expense report
Pros
Sending all our expense reports to our employer is quick and efficient.
Cons
I cannot identify any weaknesses in this software.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Karine
Banking, 500+ employees
Less than a year
“Easy and fast
Pros
I really like the ease of use and the clarity of information provided.
Cons
As a validator of notes received from my colleagues, I struggle to locate the notes I have previously validated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luc
Retail, 11-50 employees
Less than a year
“Good and easy to use
Pros
Transmitting receipts for quick refunds is not a hassle.
Cons
The mobile app lacks guidance on how to validate each ticket by long-pressing on invoices.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Aude
Food Production, 51-100 employees
Less than a year
“return experience
Pros
From an accountants perspective, its perfect and saves a significant amount of time.
Cons
The creation of sections and the disparity between the phone and PC applications is overly time-consuming and complex for the user.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
6