Total 48 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

17%

3

Stars

17%

2

Stars

13%

1

Stars

21%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

L

Lilian

Education Management, 11-50 employees

Less than a year

4.0
June 2024

Managing Expenses Made Easy With Expensya

Pros

Expensya makes travel and expense management easy. The software provides excellent travel management features.

Cons

I have personally used Expensya and I never faced any problems.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

ALICIA

Investment Banking, 500+ employees

More than a year

5.0
May 2024

Practical application

Pros

I like the accessibility it provides through the mobile application.

Cons

In the beginning you may face trouble using it in a proper manner, mainly when creating expenses and notes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Laurent

Farming, 500+ employees

More than a year

5.0
May 2024

Practical ergonomic application

Pros

I can send invoices received directly by email via platform I use which speeds up processing and eliminates the need for scanning.

Cons

There were some minor errors in processing the scanned documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thibaud

Renewables & Environment, 500+ employees

Less than a year

5.0
May 2024

Useful, modern, efficient

Pros

It saves valuable time and increases productivity.

Cons

A generating event proof is required to create an NdF which can be a bit cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alberto

Consumer Services, 500+ employees

Less than a year

2.0
May 2024

Not accessible and tedious

Pros

Personally, it does not accelerate the processes for me, instead it slows them down.

Cons

I hate one thing and that is to give my opinion before proceeding with management as it feels unnecessary to me.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

3

D

Dominique

Automotive, 101-500 employees

Less than a year

4.0
May 2024

Great management tool

Pros

The software automatically reads receipts.

Cons

I am not qualified enough to say negative about this software as I have not experienced any problems with the implemented system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

L

Laura

Biotechnology, 500+ employees

Less than a year

1.0
May 2024

Terrible Experience

Pros

Uploading receipts is easy and thats the only thing I like.

Cons

The customer support is incredibly bad. It takes an extremely long time for everything, even for amounts as low as 150 euros (more than a month).

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

2

Functionality

6

A

Ali

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0
April 2024

Process fluidity

Pros

Processing requests and integrating them into our daily lives is a smooth and enjoyable process.

Cons

I have not detected any issues. The tool is simple and well-adapted to my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG

Marcelo Gabriel

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

5.0
March 2024

Expensya Experience

Pros

The softwares intuitiveness and ease of management are impressive.

Cons

Overall, based on my experience so far, I find the software to provide a good user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

ISMET

Investment Banking, 1-10 employees

Less than a year

5.0
March 2024

Correct, pleasant to use

Pros

It is quite simple to use especially when it comes to mileage expenses.

Cons

It would be helpful to have a user guide available for those who struggle with using the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Philippe

Insurance, 500+ employees

Less than a year

1.0
March 2024

Too complex not intuitive too much time wasted

Pros

The Michelin road map is handy for calculating kilometers.

Cons

It can be too complex, as I have to explain the process repeatedly to employees whenever they have an expense report.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

V

Veronique

Renewables & Environment, 500+ employees

Less than a year

1.0
February 2024

Particularly lame and complicated as hell

Pros

I do not have any positives in mind to mention.

Cons

The push mail link to validate a request does not open the request as it should.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

U

Uwe

Renewables & Environment, 101-500 employees

Less than 6 months

4.0
February 2024

Make it easy and simple

Pros

I love the input (scanning) feature through the app. The total expenses are instantly visible.

Cons

The application should provide suggestions when entering something multiple times, and the buttons should be clearer or display their function upon touch.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

I

isabelle

Oil & Energy, 500+ employees

Less than 6 months

3.0
January 2024

user feedback

Pros

There are no drawbacks, except for centralized and digitized capitalization and controls.

Cons

Its a time-consuming process to fill in all the details and sometimes the application blocks the sending of expense reports without any resolution (photo, invoice).

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

6

E

Edmond

Investment Banking, 500+ employees

Less than a year

3.0
January 2024

Shorten repayment periods

Pros

The automatic calculation of distances between the workplace and the meeting place is a time-saver.

Cons

Payment is often delayed after validation by the delegate.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

MJ

Maria Jesus

Utilities, 500+ employees

Less than a year

3.0
January 2024

use of the application

Pros

Managing expenses and saving time and paper is incredibly quick.

Cons

The application lacks intuitiveness which makes it difficult to know how to proceed to the next step.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

5

L

Laure

Mechanical or Industrial Engineering, 500+ employees

Less than a year

1.0
December 2023

The horror

Pros

I do not see any advantages over our old internal software.

Cons

It takes a very long time to fill out and is quite complicated. The software often experiences bugs. Reimbursements for expenses take several months, and initially, we received conflicting information, further prolonging the reimbursement process.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

M

Mitusha

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2023

Great tool for expense reporting!

Pros

It is incredibly easy to use for reporting expenses and seamlessly integrates with our ERP, saving us a lot of time.

Cons

I do not have any specific complaints but the price point could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

CARLOS

Construction, 500+ employees

More than a year

5.0
November 2023

expense report

Pros

The simplicity, especially in the mobile version is remarkable. We only need to enter essential parameters for the company.

Cons

Personally, I have not faced any issues and I admit that it is very practical compared to other software options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justine

Investment Banking, 500+ employees

More than a year

5.0
November 2023

Simple and efficient

Pros

The software is user-friendly, enjoyable and professional. I highly recommend it for your daily life!

Cons

Some actions may be unintuitive such as sending a note for validation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kahina

Insurance, 500+ employees

More than a year

5.0
November 2023

EXPENSYA

Pros

I really like the softwares speed, fluidity and productivity of the system.

Cons

To be honest, I have not encountered any issues with the software. It is perfect for managing expense reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Delphine

Insurance, 500+ employees

Less than a year

5.0
November 2023

Very easy and practical to use

Pros

The application allows me to record my expenses anytime and its simple and easy I just need to take a quick photo. No more need to keep physical receipts.

Cons

I receive all the notifications from the app without any problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R

ROMAIN

Banking, 51-100 employees

Less than a year

2.0
November 2023

WAY TOO COMPLEX

Pros

I only use it because it is mandatory as it is provided by my employer.

Cons

I find it way too complicated with too many steps and a lack of fluidity.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

T

Thibaut

Banking, 101-500 employees

Less than a year

1.0
October 2023

To absolutely avoid

Pros

I have not discovered any pros so far.

Cons

The ergonomics of the software leave something to be desired which makes it difficult to use and lacking transparency.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

3

Functionality

5

C

Corinne

Banking, 500+ employees

Less than 6 months

1.0
October 2023

not functional

Pros

The automatic calculation of kilometers is the only advantage I find.

Cons

The features to create notes, add expenses and attach files is not possible with this software.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

sandrine

Banking, 500+ employees

Less than a year

3.0
October 2023

notice

Pros

I like the option to take photos and directly integrate them into the app.

Cons

The process of making a note and incorporating expenses is not intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

E

estebane

Financial Services, 500+ employees

Less than a year

5.0
October 2023

fluid

Pros

Once you get the hang of it, it becomes intuitive and simple to use.

Cons

I have not faced any particular problems with this application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Dante

Defense & Space, 1-10 employees

Less than a year

3.0
October 2023

Bad Quality of the scanned images (Invoices)

Pros

The platform is easy to use and offers comprehensive features for small businesses.

Cons

Scanning is easy and very precise. However the quality of the scanned invoices is really bad.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

10

R

Raymund

Construction, 51-100 employees

Less than a year

5.0
September 2023

Expense reports with efficiency!

Pros

The mobile interface is simple and intuitive! The PC interface is also easy and efficient!

Cons

The software perfectly meets my expectations. During almost daily use over a year, I only encountered one or two instances of bad optical readings (dates, amounts, etc.). But this is likely due to the poor quality of printing on certain receipts or invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

laurent

Oil & Energy, 500+ employees

Less than 6 months

2.0
September 2023

Expensya evaluation - EDF expense reports

Pros

I can easily attach supporting documents and expense invoices to the note by taking photos with my smartphone. No more need to manage physical expense notes and keep them archived.

Cons

The construction of notes is not intuitive and it requires searching for functionalities. The data processing time during online validations is excessive, resulting in spending too much time on control and validation.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

P

philippe

Oil & Energy, 500+ employees

Less than 6 months

1.0
August 2023

This software is a gas factory, its use must be simplified or it must be deleted.

Pros

Honestly, there is nothing. It feels like you need to have studied computer science and lack any logical thinking to use it in the long term.

Cons

No, nothing is missing. There are just too many things to fill in, which ends up wasting time.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

D

Denis

Individual & Family Services, 500+ employees

Less than a year

2.0
August 2023

complicated and not intuitive enough application

Pros

I love its multiple features and applications.

Cons

The complexity of the software makes it tedious to use at all levels.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

L

Luc

Utilities, 500+ employees

Less than 6 months

1.0
July 2023

A nightmare

Pros

I do not have anything good to mention. It may be a powerful tool but some people with a narrow perspective do not seem to use it properly in my company.

Cons

There is difficulty in justifying travel expenses (generating fact" in French).

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

P

Pierre

Construction, 500+ employees

Less than 6 months

2.0
June 2023

why give a title? yet another proof of the heaviness of computing

Pros

The phone application for validations is heavy and unclear.

Cons

Lets simplify the application.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

C

christophe

Food Production, 101-500 employees

Less than 6 months

2.0
June 2023

scan and photo never good

Pros

No pros. The color scheme is white which I feel like is not outdated.

Cons

There is a misunderstanding regarding reimbursement limits.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

N

Nicolas

Aviation & Aerospace, 500+ employees

More than a year

4.0
June 2023

title

Pros

The software is easy to use.

Cons

I use it to automatically analyze weekly invoices from colleagues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

E

Elvis

Logistics and Supply Chain, 500+ employees

Less than a year

3.0
May 2023

Average

Pros

It is just ok however I must say it is a bit unreliable in terms of payment and uploading a receipt requires more steps than necessary.

Cons

The response time for payment is delayed. Sometimes it takes weeks to receive a response.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

4

A

Armando

Chemicals, 11-50 employees

Less than a year

1.0
May 2023

Not available

Pros

While it is convenient to add invoices by picture, there are still some additional steps required.

Cons

After adding an invoice by picture, creating a report, and waiting for a minimum of one month for reimbursement, we are supporting a Big Company BV with employees money.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

S

Silvia

Arts and Crafts, 1-10 employees

More than a year

5.0
May 2023

Expensya

Pros

I value the expense management features.

Cons

I do not have any negative points. The software provided to me fulfills all the needs of my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sofi

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
April 2023

If you know him, you love him

Pros

After trying out several programs, Expensya has truly made my life easier. Its simple to record expenses, attach receipts, and get them approved. I always have a clear overview of my spending.

Cons

It would be helpful if the software had a sum of registered expenses without requiring them to be sent.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

M

Mauro

Medical Practice, 51-100 employees

Less than 6 months

1.0
March 2023

Poor Usability

Pros

With this system, I have fewer paper documents to manage compared to our previous paper forms.

Cons

I find the portal difficult to use, with little intuitiveness.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Sebastien

International Trade and Development, 1-10 employees

Less than a year

4.0
February 2023

Presentation and management of recorded data

Pros

Recording receipts is a simple task and provides a proper evidence.

Cons

Managing receipts and invoices is extremely basic, which becomes quite frustrating when dealing with a large volume of receipts. Assigned receipts for specific invoices (clients, customers) are not hidden from the overall view, creating uncertainty about whether they have been included in the invoice or not. Additionally, there is no option to file long-completed invoices separately, which would provide more clarity. Initially, the software seems to simplify life, but it becomes confusing and convoluted over time. The only way to delete an individual invoice is by deleting each receipt within the invoice and then the invoice itself. This process is incredibly cumbersome and does not make any sense.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

JA

Jose Andres

Logistics and Supply Chain, 11-50 employees

More than a year

4.0
February 2023

Good but could be great

Pros

Its easy to use and the interface has a clear and professional appearance. Also it is especially useful for managing project expenses.

Cons

The software lacks invoicing capabilities which forces me to resort to another software for invoicing expenses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
February 2023

Made by accountants?

Pros

The automatic OCR extraction of invoices, such as hotel bills, works impressively well!

Cons

Recording travel expenses with this software feels like rocket science. It is purely my subjective impression but the application seems to be designed by an accountant rather than someone who frequently travels. As a user who uses it 1 to 2 times a month, I would definitely like to have more practical workflow approach.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

M

Mbark

Food Production, 500+ employees

Less than a year

3.0
February 2023

Expense report

Pros

Sending all our expense reports to our employer is quick and efficient.

Cons

I cannot identify any weaknesses in this software.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

K

Karine

Banking, 500+ employees

Less than a year

5.0
February 2023

Easy and fast

Pros

I really like the ease of use and the clarity of information provided.

Cons

As a validator of notes received from my colleagues, I struggle to locate the notes I have previously validated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luc

Retail, 11-50 employees

Less than a year

4.0
February 2023

Good and easy to use

Pros

Transmitting receipts for quick refunds is not a hassle.

Cons

The mobile app lacks guidance on how to validate each ticket by long-pressing on invoices.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Aude

Food Production, 51-100 employees

Less than a year

3.0
January 2023

return experience

Pros

From an accountants perspective, its perfect and saves a significant amount of time.

Cons

The creation of sections and the disparity between the phone and PC applications is overly time-consuming and complex for the user.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

6