Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Randy

Chemicals, 500+ employees

More than a year

5.0

Online Auditing using IAuditor saves time, resources and Safety.

Pros

Creating audits was the simplest I've experienced. Uploading existing audits into the system and using the software to interpret the content is easy. Also, the dashboard allows for creating reports tailored to our needs, charts, graphs, summaries, it's all there.

Cons

I have no complaints about the software; it has saved us a lot of resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TDJ
Trinidad de Jesus

Textiles, 1-10 employees

Less than 6 months

5.0

A perfecto software or app

Pros

Easy to manage, with abundant resources that prove useful. Some options may not be necessary initially but become invaluable later, making tasks easier.

Cons

It's not particularly cheap, and some features it offers are not essential, especially once you're more advanced in using the program. It also demands modern hardware due to its resource consumption.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

X
Xanthe

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0

Good for Online Forms

Pros

It is very user-friendly. The platform for form creation and completion is visually appealing and intuitive.

Cons

Certain features could use improvement, particularly regarding backend data collection and reporting capabilities.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

B
Braden

Machinery, 11-50 employees

Less than 6 months

4.0

Good for More Than Auditing

Pros

The greatest advantage is its simplicity. This software is incredibly straightforward for both users and administrators alike. The form design tool is akin to Google Forms, guiding you step by step through the creation process. From a user perspective, conducting assigned audits is straightforward: receive a notification, open the audit form, perform the designated tasks, and submit. There's minimal room for error in executing the audit.

Cons

The simplicity of the software comes with limitations; there's little flexibility for exceptions or custom questions, which can restrict its application depending on your needs. Also, there's no way to batch export data to Excel, which we needed to create customized dashboards. The lack of integration with Excel means data can only be exported in preset formats.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M
Mick

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0

Great EHS Auditing App

Pros

I find this software fully customizable and quite easy to set up and navigate. The free version is quite functional, especially for a small team like ours. We use it for everything from facility audits to daily forklift inspections.

Cons

In the free version, reporting is available in PDF, while Excel is an option for the paid version, but there's no way to directly notify personnel who have tasks assigned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
fernando

Machinery, 101-500 employees

Free Trial

2.0

Offline issues cause data loss

Pros

this product is really easy and practical to work with. it gives clear information that's simple to interpret.

Cons

Unfortunately, when my internet goes down or there's some other problem, it doesn't save the photos I take which causes a lot of rework and wastes time. It won't load templates unless I am connected and it doesn't reliably preserve my progress.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

4

O
Omar

Airlines/Aviation, 51-100 employees

More than a year

5.0

easy trend monitoring

Pros

I have found it very easy to use and it's extremely convenient for monitoring trends over time.

Cons

For our operation it's ideal and I don't feel it requires any additional tools or changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lukasz

Logistics & Supply Chain, 500+ employees

Less than 6 months

5.0

Fast and simple mobile audits

Pros

It is fast and incredibly easy to use and the mobile app was easy for me to learn.

Cons

Adding photos can be really annoying at times. it often disrupts my workflow and frustrates me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

H
Hamish

Wholesale, 101-500 employees

More than a year

5.0

Smooth setup and ongoing support

Pros

The platform is really easy to use be it implementation, development and ongoing support.

Cons

Premium plan is frustrating because it restricts how many devices I can register and there's no way for me to increase that device limit myself.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

S
Steve

Construction, 51-100 employees

Less than 6 months

5.0

Polished reports and easy use

Pros

My site teams find the tool very user-friendly and I appreciate how polished the reports appear.

Cons

I found that building templates was confusing at first and it didn't get easier until I became familiar with all of the system's nuances.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

D
Davor

Security & Investigations, 500+ employees

More than a year

4.0

Feature rich yet user friendly

Pros

I am using iAuditor since it first launched and I have watched it evolve with regular updates and modernization that have really picked up over the past few years. It's packed with features yet remains easy to use and the customer support has been outstanding.

Cons

At first, building forms felt tedious to me but after I got used to the tools it became far easier to use. However, the pricing is steep. I am fine paying for quality software, yet per-user licenses feel like a money grab and don't really benefit the people actually using the product.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

S
Sofia

Food Production, 11-50 employees

More than a year

5.0

Faster GMP audits with reminders

Pros

At the moment I am trying the software on a free trial and I have noticed it accelerates our GMP auditing workflow. It reminds me when audits are due, pings the action owner and keeps me as the auditor updated on the status of actions raised during audits.

Cons

Although I haven't had the chance to dig into every feature yet, my initial experience has been positive so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

P
Peter

Mining & Metals, 500+ employees

More than a year

4.0

Friendly interface and great support

Pros

I find the interface really user friendly and the support team has been fantastic.

Cons

It would be helpful if the analytics were more powerful. for example, I want the ability to extract every non-compliance tied to a specific template or inspection across a five-year period and have that presented in a single, printable report.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
Ales

Restaurants, 500+ employees

More than a year

4.0

Custom templates with clear analytics

Pros

the templates are really easy to customize and I rely on the built-in analytics and stats to monitor performance.

Cons

I notice the app uses a lot of data and I have encountered bugs when editing media files. Occasionally the app doesn't sync properly. There's also no way for me to generate an action plan form for the recipient that lists failed items. Ideally that action plan could be completed online through the SafetyCulture web app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S
Stewart

Construction, 500+ employees

More than a year

4.0

Feasible access on mobile and desktop

Pros

The product is really easy to install on my mobile devices and I can also reach it from my desktop computer without any hassle.

Cons

When I export data, I need to be careful about which file format I choose, otherwise the exported content can end up incorrect or unusable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

G
Glen

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0

Simple audits with strong templates

Pros

It is pretty easy for auditors to use. There's a wide selection of templates in the public library that I can take as a base when building our own audits. Setting up scoring matrices and assigning weights to key issues is simple and the support team has been excellent.

Cons

I honestly cannot come up with any drawbacks worth mentioning.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P
Phillip

Food & Beverages, 500+ employees

Less than a year

5.0

Easy mobile form completion

Pros

I find it very easy to complete forms on my mobile device when I am out in the field.

Cons

One thing I wish for is attaching documents during a survey were a lot easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D
David

Mining & Metals, 500+ employees

More than a year

5.0

Quick audits with instant reports

Pros

What stands out is how easy it is to complete an audit on an iPad with a pre-made checklist just tap the answers on the screen. I can finish a detailed audit and send the report in under thirty minutes. That speed and simplicity are why my team is adopting iAuditor to streamline assessments especially for simple procedures.

Cons

I just created my first template and while the platform is undeniably powerful and offers a lot of flexibility, I found the layout and some of the functions somewhat confusing when I first started using it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

J
Jerry

Facilities Services, 101-500 employees

More than a year

4.0

Large library of ready templates

Pros

I am a fan of the extensive collection of inspection and audit checklists they've got available.

Cons

Because of the recent price increase, I am reconsidering whether it's worth keeping my subscription.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

9

S
Sam

Construction, 51-100 employees

Less than 6 months

5.0

Useful even without full use

Pros

Overall, I have found it really useful, even though I haven't explored all of its capabilities yet.

Cons

Sometimes it's really frustrating but I know that might just be because my basic computer knowledge is limited.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8