Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BL
Blanca Lorena

Marketing & Advertising, 1-10 employees

More than a year

5.0

Easy digital inspections

Pros

Okay so... I digitize my inspection forms and complete audits

Cons

None whatsoever, it adapts to my needs

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
marcos

Security & Investigations, 500+ employees

Less than 6 months

4.0

Custom checklists for real scenarios

Pros

Able to create my own checklists, customizing them so they reflect the real situation of each company, its specific roles and the particular infrastructure. In my experience the platform is very versatile and I use it as maintenance software, an online audit management system and as a practical risk-prevention tool.

Cons

Support sometimes takes too long to respond and I found that setting up certain user accounts was more complicated than expected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

J
Jason

Construction, 500+ employees

More than a year

5.0

My Experience

Pros

The capability to create templates, along with a diverse selection of forms commonly used by other companies, enhances versatility and accommodates various organizational needs effectively.

Cons

Whenever I need to contact support, I'm always directed to someone abroad, which leads to language barriers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stephane

Construction, 500+ employees

More than a year

4.0

IAuditor

Pros

System was simple to utilize. As much on the laptop as on the mobile version.

Cons

Personally, I can't identify any drawbacks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

G
Giulio

Farming, 500+ employees

More than a year

3.0

Limited shared configuration control

Pros

I can manage the program configuration on my own without help.

Cons

Unfortunately, I cannot manage the program configuration together with others.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

4

P
Prerana

Banking, 500+ employees

5.0

Good service

Pros

It's easy to understand and use.

Cons

It may be intuitive and easy to use, offering a variety of options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Daniel

Oil & Energy, 500+ employees

More than a year

4.0

IAuditor

Pros

The intuitive system, flexibility in constructing personal reports and audits, connecting schedules and assigning tasks to individuals

Cons

I haven't encountered any negatives with this software; it's user-friendly, and the customer service was helpful and knowledgeable when I needed assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C
Christian

Newspapers, 11-50 employees

More than a year

5.0

Comprehensive and Versatile Audit Software

Pros

iAuditor offers an exceptionally broad and adaptable audit software. It provides a variety of customizable options for forming audit checklists, and its intuitive interface makes it effortless to swiftly configure and complete audits. The reporting features are exceptional, providing detailed insights into each audit.

Cons

iAuditor's price might be a bit high for some users, and the software's learning curve could be steep for those unfamiliar with audit tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E
eddie

Security and Investigations, 1-10 employees

More than a year

3.0

Watch out for auto renew

Pros

The product proved to be highly intuitive and comprehensively fulfilled all the requirements I had, ensuring a seamless experience throughout my usage.

Cons

My subscription to the product renewed automatically without notice. After discussing it with support, they canceled the subscription but retained the annual fee, good for them, but not so good for my company.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

5

Functionality

8

A
Allison

Aviation & Aerospace, 500+ employees

Less than a year

5.0

Simple inspections with instant reports

Pros

Creating basic inspections is pretty easy and it automatically produces a clear PDF report. Plus the way the questions flow makes the process easy to follow. I can add comments or assign an action when an answer is incorrect and I am able to access archived inspections.

Cons

What I find frustrating is that tracking actions isn't easy and I cannot send reports directly from it. So I have to open an external email client to share them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

F
Florian

Aviation & Aerospace, 500+ employees

More than a year

5.0

Fully paperless with smart alerts

Pros

I have eliminated the need for paper reports and checklists entirely. The app automatically flags items that I have identified as critical but which weren't completed or validated. I can build competency validation checklists and I also put together materials that support audits, VRS and similar processes.

Cons

Well I have had issues with action tracking as it's not editable enough to make the process clearer or simpler to use. Also, I cannot export observations as report files which limits how I share or archive the findings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

BW
Braden W.

Financial Services, 11-50 employees

3.0

Straightforward and quick, but need to work on Excel integration

Pros

One of its biggest strengths is the way it is laid out, which resembles Google forms. And almost everyone has some knowledge about Googles alternative, which makes adapting iAuditor even easier. It goes above and beyond what Google offers, though. All the steps are clearly defined, and the user knows what theyre doing at every step and what is required. Conducting successful audits is now easy since everything can be done digitally with little to no room for mistakes. Our end users have been pleased with the overall process we have introduced thanks to iAuditor.

Cons

Its simplicity became an issue for us. It does almost nothing at an advanced level, which is sometimes a requirement for our clients. If you routinely need the software to go the extra mile to aid your users, this might not be the solution youre looking for. And the software has no real integration with Excel, which means the data export is done in a pre-formatted template that looks nothing like an Excel sheet, and editing or modifying it is next to impossible. It also doesnt allow bulk data transfer.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

C
Chad

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0

Easy way to audit what needs to be auditied

Pros

I appreciate how accessible this is on both my computer and mobile device. I also like that I can save an audit and revisit it for edits as needed.

Cons

There are occasional glitches that can make audits challenging, but these issues are usually resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Ashley

Environmental Services, 500+ employees

Less than 6 months

5.0

Maintenance Forms

Pros

Convenient method to generate digital forms for staff to complete maintenance checks. Reports are sent directly to the admin, who can review comments and address any issues identified during routine maintenance.

Cons

Initially, setting up all the forms required a considerable amount of time and effort. However, as you become more familiar with the process and gain experience, it gradually becomes much easier and more efficient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

L
Leah

Education Management, 101-500 employees

More than a year

1.0

Lost 2 and a half weeks worth of work and audits...

Pros

iAuditor is easy to use. When the app is operational, it's fantastic. Just needs service to operate without risking data loss, which is not ideal for remote locations. It's quite intuitive (IN WIFI ONLY)

Cons

The app crashed on me after two and a half weeks on the road, causing me to rewrite over 50 audits for students. It's been a waste of time and money. I doubt iAuditor will compensate me for the extra week I'll spend processing my students in the office. Using Microsoft Word and a notepad might have been a better choice.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

Pretty good but lacking in key areas.

Pros

It's fairly simple to create and tailor a template to suit your specific needs.

Cons

The software's back office is clunky and not very intuitive. Syncing and uploads are frustrating.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

D
Damen

Libraries, 500+ employees

Less than a year

5.0

Good feature set and user centred design

Pros

This software is very easy to navigate and utilize, this software can be quickly accessed, whether on a mobile device or desktop.

Cons

We experienced issues working offline the last time we tried it. I'd appreciate a feature that integrates floorplans directly into the application for easier organization and storage. The markup feature is okay but could use improvement. Currently, I create floorplans with markup using another app (Report and Run) and then share them to iAuditor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pete

Utilities, 1-10 employees

More than a year

5.0

Super versatile

Pros

iAuditor is smooth and enables me to send inspection results directly from the field to clients or my office in real-time. Invest time in learning how to create and modify templates, and the potential is limitless. Alternatively, hire me to assist you :)

Cons

There's nothing I dislike about it; it has so many great features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R
Ray

Utilities, 101-500 employees

More than a year

5.0

Audits / Inspection / Checklists . . . It Does It All

Pros

There's a lot to like about this software. The ease of developing and modifying templates is a standout feature. Another great aspect is the extensive "Public" library of form templates shared by other users, which simplifies customization to meet exact needs. The ability to sign forms is also a fantastic feature.

Cons

I haven't found anything to dislike about this software yet. Keep up the good work, iAuditor team!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Chemicals, 51-100 employees

More than a year

4.0

Review iAuditor

Pros

The product is exceptionally user-friendly and generates very professional-looking reports. I've been using it effectively for about 2-3 years now and am looking to expand its use on a larger scale. The API is quite comprehensive and allows easy integration with my other applications, making it a valuable part of my software suite.

Cons

While the updates add new features to the product, which is great, they often neglect fixing basic bugs. Some of their "upgrades" seem like a waste of development time. Moreover, issues like broken report links and synchronization problems offline seem sidelined due to "resource constraints." It's just my perception, but it feels like resources aren't allocated properly to ensure the core product is solid before adding less critical features.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8